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Microsoft Viva

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Employee Experience featuring Microsoft Viva

The FastTrack Viva team is set to drive AI transformation (Microsoft 365 Copilot) for customers through Microsoft Viva. We focus on utilizing both included capabilities (with Copilot licenses) and premium capabilities (with Viva Premium licenses) to enhance the value of Microsoft 365 Copilot for customers. Central to the deployment strategy are key features like the Microsoft Copilot Dashboard, Microsoft Copilot Academy, and the Microsoft 365 Copilot adoption community. This provides customers with the necessary tools and insights to effectively implement and utilize Microsoft 365 Copilot within their organizations.

Source environment expectations

Microsoft Viva is built on top of the Microsoft 365 suite you currently use. Core deployments should include Office 365, Teams, modern SharePoint, and Viva Engage. Other scenario configuration details are listed for each respective service in the following Microsoft Viva sections.

The products covered here include:

Note

Viva Goals will be retired on December 31, 2025.

Viva Connections

Viva Connections encourages meaningful connections while fostering a culture of inclusion and aligning the entire organization around your vision, mission, and strategic priorities.

FastTrack provides remote guidance for:

  • Assigning licenses and roles.
  • Creating Viva Connections experiences.
  • Setting up the default experience.
  • Enabling Viva Connections dashboard and resources.
  • Creating out-of-box adaptive cards for the dashboard.
  • Setting audience targeting and Viva Connections access permissions.
  • Enabling, installing, and pinning the Viva Connections Teams app.

Out of scope

  • Creation and integration of custom, third-party, or partner adaptive cards for the dashboard.
  • SharePoint site architecture, configuration, branding, design, and web parts.
  • SharePoint data, site, or third-party migration.
  • On-premises SharePoint Server management or configuration.
  • Project management (including defining success criteria).
  • Adoption and change management activities.

Viva Engage

Viva Engage delivers high-value experiences including community building, leadership engagement, knowledge sharing, and self-expression.

FastTrack provides remote guidance for:

  • Assigning licenses and roles.
  • Enabling native mode.
  • Configuring Viva Engage admin settings.
  • Enabling and configuring seeded and premium features of Viva Engage.
  • Creating and managing Viva Engage communities.
  • Setting up a Microsoft 365 Copilot adoption community.
  • Enabling, installing, and pinning the Viva Engage Teams app.

Out of scope

  • Viva Engage APIs.
  • Managing external networks.
  • Setting up an external app or device for live events.
  • Data migration.
  • Integrating third-party apps.
  • Project management (including defining success criteria).
  • Adoption and change management activities.

Viva Insights (including Copilot Analytics)

Viva Insights helps individuals, managers, and business leaders gain personalized insights and actionable recommendations.

FastTrack provides remote guidance for:

  • Assigning licenses and roles.
  • Configuring personal insights features.
  • Configuring Microsoft Copilot Dashboard.
  • Configuring the Viva Insights admin portal (Analyst Workbench).
  • Uploading the organizational data file.
  • Surveying data uploads for Copilot sentiment analysis in the Microsoft Copilot Dashboard
  • Surveying business data uploads for the Copilot business outcome report.
  • Enabling the Microsoft Power BI templates in the Viva Insights portal.
  • Creating of queries in Viva Insights portal.
  • Enabling, installing, and pinning the Viva Insights Teams app.

Out of scope

  • Interpreting or analyzing data in Viva Insights reports or query results.
  • Developing custom reports.
  • Third-party integrations.
  • Project management (including defining success criteria).
  • Adoption and change management activities.

Viva Learning

Viva Learning enables employees to discover, share, and track learning from various content sources. It enables business leaders to drive a culture of learning through empowered time management and coaching.

FastTrack provides remote guidance for:

  • Assigning licenses and roles.
  • Configuring Viva Learning admin settings.
  • Enabling SharePoint integration.
  • Configuring Viva Learning settings for supported learning management systems (LMSs).
  • Enabling, installing, and pinning the Viva Learning Teams app.

Out of scope

  • Enabling single sign-in (SSO) for third-party providers.
  • Enabling learning record sync for third-party providers.
  • Enabling permissions sync for third-party providers.
  • Integrating third-party provider using Viva Learning APIs.
  • Project management (including defining success criteria).
  • Adoption and change management activities.

Viva Goals

Note

Viva Goals will be retired on December 31, 2025.

Viva Goals immerses everyone in the company’s purpose and top priorities with a goal alignment solution that creates a culture of engaged employees achieving results.

FastTrack provides remote guidance for:

  • Assigning licenses and roles.
  • Configuring organization creation rules.
  • Configuring admin settings.
  • Enabling Viva Goals integrations.
  • Enabling, installing, and pinning the Viva Goals Teams app.

Out of scope

  • Creating custom solutions for specific business needs.
  • Development or writing custom code.
  • Data migrations from third-party sources to Viva.
  • Analyzing or interpreting data generated by the Viva apps.
  • Writing and entering customer-specific objectives and key results (OKRs).
  • Creation of adoption and change management deliverables.
  • Conducting project management for deployment.
  • Training of end users.

Viva Glint

Viva Glint helps organizations capture valuable employee feedback and translate insights to actions, helping managers and teams to measure and improve their employee experience.

FastTrack provides remote guidance for:

  • Assigning licenses to users.
  • Reviewing required network connectivity.
  • Setting up allowlists.
  • Provisioning your Viva Glint tenant.
  • Assigning company admin roles.
  • Configuring Secure File Transfer Protocol (SFTP).
  • Setting up user attribute structures.
  • Uploading employee data and attributes.
  • Reviewing Viva Glint General Settings.
  • Setting up app features and settings.
  • Reviewing survey access methods.
  • Setting up survey distribution lists.

Out of scope

  • LinkedIn and third-party Viva Glint migrations.
  • Survey program design.
  • Executive consultation on survey insights.
  • Viva Glint leader training.
  • Viva Glint reports and dashboards.
  • Deployment and launch support.
  • Guidance on platform optimization, administration, and maintenance.
  • Import of historical response data.

Viva Amplify

Viva Amplify empowers leaders and communicators to elevate their message and energize their people by meeting employees where they are.

FastTrack provides remote guidance for:

  • Assigning licenses and roles.
  • Configuring Viva Amplify admin settings.
  • Managing who can create campaigns.
  • Managing organizational data.

Out of scope

  • User trainings.
  • Adoption activities.

Viva Pulse

Viva Pulse empowers leaders and managers to understand their team’s experience and needs in the moment. Viva Pulse enables team leads to send brief surveys using research-backed templates to get a snapshot of team sentiment and act on feedback. Additionally, Viva Pulse reporting enables analysis of results and trends so leads can pinpoint what's working well and which areas to focus on over time.

FastTrack provides remote guidance for:

  • Assigning licenses and roles.
  • Reviewing Viva Pulse email notification settings.
  • Reviewing in-app Viva Pulse admin settings.
  • Providing admin management of survey template and question libraries
  • Providing integration with Microsoft Copilot Dashboard.
  • Allowing, installing, and pinning Viva Pulse using the Microsoft Teams app.

Out of scope

  • Survey question design.
  • Training for users or managers.
  • Project management (including defining success criteria).
  • Adoption and change management activities.

Microsoft advanced deployment guides

Microsoft provides customers with technology and guidance to assist with deploying your Microsoft 365, Microsoft Viva, and security services. We encourage our customers to start their deployment journey with these offerings.

For non-IT admins, see Deploy employee experience with Microsoft Viva.