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Microsoft Teams monitoring and alerting

  • Article
  • Applies to:
    Microsoft Teams

Monitoring and alerting capabilities for Microsoft Teams are available in the Teams admin center. Use different sets of rules available under the Notifications & alerts section in the Teams admin center to monitor Teams capabilities and receive alerts. For example, you can actively monitor the health of Teams devices such as IP Phones, Teams Rooms on Android, and others if they unexpectedly go offline.

You can use Teams monitoring and alerting to do the following items:

  • Automatically manage Teams capabilities
  • Be alerted if they show something unexpected.
  • Take corrective actions to get things back on-track.

Note

The alert functionality in the Teams admin center is only available in commercial and GCC cloud environments.

How to manage monitoring and alerting

You must be a global admin in Microsoft 365 or a Teams service admin to configure alerting rules. See Use Teams administrator roles to manage Teams to learn more about Teams admin roles and which reports each admin role can access.

  1. Sign in to the Teams admin center.
  2. From the left navigation, select Notifications & alerts.
  3. Choose the rule you want to configure from Rules.

Teams monitoring rules reference

The following is a list of the Teams monitoring rules available in the Teams admin center.

Rule Monitoring capability What's monitored?
App submissions Teams Apps Proactively monitor Teams apps if they are submitted for approval.
Device state rule Teams Devices Proactively monitor Teams devices if they go offline.
Audio quality for in-progress meetings Teams meetings Specified users' audio quality for in-progress meetings
Video quality for in-progress meetings Teams meetings Specified users' video quality for in-progress meetings
Screen sharing quality for in-progress meetings Teams meetings Specified users' app sharing quality for in-progress meetings

Real-time telemetry limitations