Add copilot for app users in model-driven apps

Article
04/23/2024

Copilot for model-driven apps in Power Apps is a next-generation AI assistant for app users to get insights about the data in their apps through conversation in natural language. Copilot helps app users boost their productivity through AI-powered insights and intuitive app navigation.

Important

This feature is generally available in Dynamics 365 apps.

This feature is a preview feature in Power Apps.

To use this capability, your environment must have its language set to English.
You must allow data movement across regions for Generative AI features as a prerequisite for running copilot in Power Apps. This step is especially important if your organization and your environment are in different regions. More information: Enable copilots and generative AI features.
Preview features aren’t meant for production use and may have restricted functionality. These features are available before an official release so that customers can get early access and provide feedback.
For more information, go to our preview terms.
This capability is powered by Azure OpenAI Service.
This capability may be subject to usage limits or capacity throttling.

When enabled, copilot can be accessed through the copilot icon in the right navigation bar in a model-driven app. The copilot pane can be opened or minimized as desired.

Copilot chat in model-driven apps can answer questions about the Microsoft Dataverse table data in the environment. Copilot can also help you navigate the model-driven app. For example, when a user enters take me to Online Cases or show me Cruise Support Tickets, the copilot in the model-driven app automatically opens the relevant app screens. For more information about how to use copilot chat in a model-driven app, go to Use Copilot chat in model-driven apps.

Enable copilot for model-driven apps feature for your environment

Power Platform administrators enable the copilot feature in model-driven apps for all the users in their environments from the Power Platform admin center.

Important

The copilot for app users in model-driven apps feature isn't enabled by default. Administrators must manually enable this feature for their environments in Power Platform admin center.
Questions and answers for enterprise data environments that have customer managed key or Customer Lockbox won't use your data stored in Dataverse. You might get answers from copilot, but they won't be based on your Dataverse database.

Sign in to the Power Platform admin center at https://admin.powerplatform.microsoft.com.
In the navigation pane, go to Environments and select the environment where you want to enable copilot for app users in model-driven apps in. Select Settings for this environment on the command bar.
In Settings for the selected environment, select Product > Features.
In the Features section, set the value for Allow users to analyze data using an AI-powered chat experience in canvas and model-driven apps to the setting that's appropriate for your environment.
- Default. Copilot chat is disabled for a Power Apps licensed environment and enabled for a Dynamics 365 licensed environment.
- On. Copilot chat is enabled for the environment regardless of the environment licensing type.
- Off. Copilot chat is disabled for the environment regardless of environment licensing type.
Save your changes.

Disable copilot for a model-driven app

Makers can disable copilot for a specific model-driven app. In app designer, open the model-driven app for Edit, and then select Settings on the command bar. Select Upcoming on the Settings screen, set Copilot control to Default or Off, and then select Save.

Save and Publish the model-driven app for the changes to take effect.

Turn off copilot in the model-driven app

Reset to environment value

Makers can set the copilot control for the app to match the environment setting by selecting Reset to environment value on the Upcoming tab of app settings.

Provide feedback in copilot

To provide feedback to help improve copilot, app users select the thumb up or thumb down icon included in each copilot response. Feedback can be submitted for each copilot response in the pane.

Provide positive feedback

On the right navigation bar, select the thumb up icon.
Optionally, provide feedback in your own words about what you liked.
Select Submit after you're done entering your feedback.

Provide feedback for improvement

On the right navigation bar, select the thumb down icon.
Optionally, provide feedback, such as feedback about the content of copilot’s response, or a description in your own words about what went wrong, or how you would like copilot to improve.
Select Submit after you're done entering your feedback.

Disable feedback for app users

If you want to disable the ability for users to submit feedback about copilot in model-driven apps, follow these steps.

Sign in to Power Apps.
Go to Tables, and then open the Organization table.
In the Organization columns and data section, select +nnn more to display the column search box.
In the search box, search for the Allow users to provide feedback for App Copilot column.
Set the column to No, and then Save the table.