What's new and planned for Power Virtual Agents
Important
This content is archived and is not being updated. For the latest documentation, go to Power Virtual Agents overview. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
This topic lists features that are planned to release from April 2023 through September 2023. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the next wave's release plans, go to 2023 release wave 2 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Bot configuration
Configure bots to suit the individual needs of an organization and to provide further extensibility with other services and features.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Trigger bot topics by events | Admins, makers, marketers, or analysts, automatically |
Nov 15, 2022 |
May 31, 2023 |
| Use Power Fx expressions in authoring canvas | Admins, makers, marketers, or analysts, automatically |
Nov 15, 2022 |
May 31, 2023 |
Copilot and AI innovation
Industry-leading generative AI capabilities in Power Virtual Agents do the work, so you and your team don't have to.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Boost conversations with GPT-powered generative AI | Users by admins, makers, or analysts |
Apr 1, 2023 |
- |
| Create and edit with Copilot | Users, automatically |
Apr 1, 2023 |
|
| Try Generative Answers for free | Users, automatically |
May 30, 2023 |
- |
| Use internal SharePoint content as a source for AI-created generative answers | Users by admins, makers, or analysts |
May 30, 2023 |
Core authoring
Use the Power Virtual Agents conversational editor to construct your dialogs with rich content, variables, and powerful entity types.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Edit your bot's code directly with the code-behind view in the authoring canvas | Users, automatically | - |
May 24, 2023 |
| Use Bot Framework Composer with chatbots in the unified authoring canvas | Users, automatically | - |
May 24, 2023 |
| Enrich conversations with Adaptive Cards | Users by admins, makers, or analysts |
Nov 15, 2022 |
May 31, 2023 |
| Give users a natural experience with multi-modal response authoring | Admins, makers, marketers, or analysts, automatically |
Nov 15, 2022 |
May 31, 2023 |
| Use list variables and looping in conversations | Users by admins, makers, or analysts |
Apr 1, 2023 |
May 31, 2023 |
| Add a chatbot from the Dynamics 365 Customer Service admin center with one click | Users, automatically | - |
Jun 30, 2023 |
Enhanced natural language capabilities
AI and natural language capabilities enable the system to understand and parse complex user language.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Use conversational language understanding to improve bots | Users by admins, makers, or analysts |
May 23, 2023 |
Sep 23, 2023 |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.