Compose emails using improved attachment experience

Important

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Enabled for Public preview Early access General availability
Users, automatically - - Oct 1, 2024

Business value

The enhanced attachment experience lets agents drag and drop attachments in emails, so they save time and get more done. If agents forget to include an attachment after mentioning it in the email subject or body, the system sends a reminder.

Feature details

With the enhanced email attachment experience, agents can:

  • Add attachments by dragging and dropping them to the email.
  • Copy attachments from one or more emails and paste them to another email.
  • Download and attach an email as an attachment to another email.
  • Bulk download and delete attachments.
  • See the attachment size in the appropriate units.
  • Toggle between the tile and grid views.
  • Export attachment details to Excel.
  • Receive reminders to add attachments.
  • Add attachments before saving an email.
  • Add previously used attachments.

Attachments Control

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Use enhanced experience to attach files to emails (docs)