Introduce troubleshooting Microsoft Teams

Advanced
Support Engineer
Microsoft 365
Microsoft Teams

Describe the role of the Teams administrator. Identify common Teams problems. Explain how to approach the resolution process with Microsoft Teams.

Learning objectives

After completing this module, you’ll be able to:

  • Describe the role of the Teams administrator.
  • Identify common Teams problems.
  • Explain how to approach the resolution process with Microsoft Teams.

Prerequisites

  • Experience configuring and administering Microsoft Teams
  • Experience using Windows PowerShell
  • Working experience with performance tuning and service monitoring