Set up Field Service to create work orders from IoT data

  • Module
  • 9 Units
Intermediate
Functional Consultant
Business User
Dynamics 365
Field Service

Connected Field Service for Dynamics 365 integrates IoT devices with Dynamics 365 for Customer Engagement to help organizations create a proactive approach to servicing customers. It enables the registration, monitoring, and management of these devices into your organization’s established business processes.

Learning objectives

In this module, you will:

  • Learn about the installation and setup of Connected Field Service.
  • Read device data.
  • Set device alerts.
  • Learn about using the mobile app.

Prerequisites

Basic knowledge of the Field Service application