Set up Field Service to create work orders from IoT data
Connected Field Service for Dynamics 365 integrates IoT devices with Dynamics 365 for Customer Engagement to help organizations create a proactive approach to servicing customers. It enables the registration, monitoring, and management of these devices into your organization’s established business processes.
Learning objectives
In this module, you will:
- Learn about the installation and setup of Connected Field Service.
- Read device data.
- Set device alerts.
- Learn about using the mobile app.
Prerequisites
Basic knowledge of the Field Service application