Extend Dynamics 365 Customer Service
Do you want additional functionality for Dynamics 365 Customer Service? This path discusses using the Power Platform to extend the Customer Service app.
Prerequisites
- Basic knowledge of the Dynamics 365 Customer Service app and Power Platform functionality.
Modules in this learning path
Learn how to use Microsoft Power Platform to create custom apps for Microsoft Dynamics 365 Customer Service.
Learn how to integrate a Power Virtual Agents bot with Omnichannel for Microsoft Dynamics 365 Customer Service.