Create copilots with Microsoft Copilot Studio
Get started creating bots with Microsoft Copilot Studio. This Learning Path introduces you to creating copilots. You'll be introduced to important concepts such as how to create topics that will be used to drive conversations. You'll learn how to create custom entities that can be applied inside of topics to extract information. Finally, you'll learn how variables are used to capture and store information in a copilot.
Prerequisites
Access to Microsoft Copilot Studio.
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Modules in this learning path
Microsoft Copilot Studio allows organizations to quickly create copilots based on business scenarios their customers and employees can easily interact with as needed. In this module, you're introduced to key concepts for copilots.
In Microsoft Copilot Studio, topics are used to small conversations related to a specific subject. A Microsoft Copilot Studio bot typically includes many topics. This module you're introduced to the basic principles of topics such as trigger phrases and conversation paths and how to create them.
Microsoft Copilot Studio allows organizations to quickly create bots based on business scenarios their customers and employees can easily interact with as needed. Items like topics can be easily created by subject matter experts with no coding required, to create intelligent conversation paths to help guide individuals down as they interact with the bots. The bot authoring functionality provided by Microsoft Copilot Studio provides a great starting point for organizations to build intelligent bots.
Many times, you might need to leverage or integrate other technologies for your copilot to provide the experience you want. This module examines some of the methods that you can use to enhance your Microsoft Copilot Studio copilots such as leveraging Power Automate flow to add actions, and transferring conversations from a copilot to Omnichannel for Customer Service.
In this module, you'll learn about some design principles and best practices that you can use when designing copilots with Microsoft Copilot Studio.