Manage topics in Power Virtual Agents

Functional Consultant
Power Virtual Agents

In Microsoft Power Virtual Agents, topics are used to small conversations related to a specific subject. A Power Virtual Agents bot will typically include many topics. This module you will be introduced to the basic principles of topics such as trigger phrases and conversation paths as well as how to create them.

Learning objectives

In this module, you will:

  • Examine how to use topics to create and manage conversation paths in a bot.
  • Work with topic triggers and conversation nodes.
  • Add branching to a topic.
  • Use system topics and create topics from content.
  • Set up fall-back topics to handle unrecognized user input.


Experience with Power Virtual Agents.