How can I access my Microsoft 365 Developer Program account without my old device and Authenticator?
I am unable to access my Microsoft 365 Developer Program account because the device where the Authenticator app was installed is no longer working. Despite my attempts to install it on a new device, I cannot confirm my login because the Authenticator is…
I am unable to open Office file attachments from Outlook with the new app
I have a new Laptop using Windows 11 and MS Office Professional Plus 2019. When trying to open office files(Word or Excel) which are attached in an email I get the following error message: "This action couldn't be performed because Office doesn't…
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Installation of office
How to install microsoft in window 10pro? Please help me, i am facing some errors:
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Does M365 Deployment using intune require Office Depolyment Tool to be present in the device?
I was trying to deploye office apps using intune to some of my devices, it did work fine for me. But i have read online that the CSP uses the Office Deployment Tool to install office apps and apply the required configuration. I was wondering if it is a…
Losing connection to exchange after restarting Outlook 2016
Hello, I'm experiencing an issue where, after restarting Outlook 2016 on a client, it often fails to reconnect to the Exchange Server. However, if I close the application and wait around 10 minutes between closing and reopening Outlook, the problemt…
Trouble re-installing office products in windows server
Hello , I was trying to re-install Microsoft office 365 proplus-16.0.12527.22286 version in my org windows 2022 prod server. but i was unable to install it . i even tried installing with SARA but installation getting failed( see the attached image). I do…
Office Deployment Tool not downloading the newest version
We currently deploy the Semi-Annual channel to our users. On 9 July 2024 there was a new version released: Version 2402 Build 17328.20452. See: https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date Our clients have…
Excel Chart Template Share
How do I share a ctrx file with others in my organisation?
Service Unavailable We are currently experiencing technical difficulties. Please try again later.
I am trying to install the office apps. I have a product key . I put it and I get the following error: Service Unavailable We are currently experiencing technical difficulties. Please try again later.
How tot add a font to Ms365 tennant?
The Marketing department purchaced a font, dedicated for the enterire organisation. How can I install / push the new purchaced font to the MS365 tennant? Both cloud and Intune if possible. Thanks for your quick reply. Kind regards, Corne
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How to fix win32full.sys BSOD SYSTEM_SERVICE_EXCEPTION on my Windows PC
How to fix win32full.sys BSOD SYSTEM_SERVICE_EXCEPTION on my Windows PC
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Login problem into MS account
I have a logging in problem with my MS account of @outlook.com. I have Office Professional Plus 2021 and M365 Basic account attached to @outlook.com account and a M365 Standard account as a business account. I use this account on my two laptops without…
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Co-authoring O365 documents stored on a network drive
Is it possible to work on the same Office 365 document located on a network drive? Our company frequently uses network drives to store office documents and other data. There is the possibility to co-author documents stored on Sharepoint, so I'm wondering…
The insertWorksheetsFromBase64() Excel api is missing capability to insert hidden worksheets
Currently we are utilizing insertWorksheetsFromBase64() api for our plugin to insert worksheets into excel workbook. Our team would like to insert HIDDEN worksheets using insertWorksheetsFromBase64() Excel api. Is it feasible from your end to expose…
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Install failure of Virtual Studio 2010 Tools
Hi, I would like to use Office TimeLine (MS Powerpoint add-on) and it needs VSTO 2010. When I try to install it, i've the following message: "Microsoft Virtual Studio Tools for Office Runtime 2010 has not been installed because : Generic trust…
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Office documents opened from OneDrive often are write-protected
Hello Please i need your help on this issue. WE are having an issue with Office 365 documents randomly opening as write-protected from OneDrive. We are trying to open the document from the OneDrive desktop application and the same via latest opened…
Unpublish button is not visible when a document is approved
Hi community, I'm building some libraries in our company's SharePoint environment. In each library, the versioning settings are set as follow: The permission I have on each library is 'Full Control'. However I'm not able to unpublish a document because…
Will A1 license for education will be retired not asking for A1 plus ?
Microsoft has announced that A1 plus school license offering use of Office desktop apps will be retired in August 2024. Therefore need to confirm if A1 will be retired which only offers office web apps thank you Francisco Fernandes
"an error has occurred, please try again and contact us" in outlook 365
Users got "an error has occurred, please try again and contact us" when launching Outlook 365 in Windows Server 2022. The error keeps appearing from time to time while user is using Outlook. Event viewer shows this error. Does it related with…
Outlook always asks for repairing a damaged OST file
Client Outlook 365 - Microsoft 365 mail account A few weeks ago Outlook started finding the corrupted OST file and asking for its repair. Being a very large file, I preferred to set Outlook to online mode (without cache file) and then delete the damaged…