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Date Window Start/End fields don't exist in Dynamics 365 Field Service

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This article discusses the missing Date Window Start and Date Window End fields in Microsoft Dynamics 365 Field Service.

Symptoms

The Date Window Start and Date Window End fields are suddenly missing in Dynamics 365 Field Service.

More information

As of the 2021 Wave 2 update, the Date Window Start and Date Window End fields have been removed from several forms to simplify the experience. We recommend you use the Time From Promised and Time To Promised fields to define the date window in which a job should be performed.

To revert this change, see the Pre/Post Booking Flexibility Date Field Population setting in the Agreements section of Field Service settings.