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Unsubscribe, Remove, or Reset Dynamics NAV

When you have signed up for Dynamics NAV, you can choose to cancel your subscription at any time. Similarly, you can choose to reset the company that you can been using in Dynamics NAV. For a quick overview, see the Dynamics NAV blog.

Unsubscribing by removing Dynamics NAV from your Microsoft 365 experience

If you have subscribed for Dynamics NAV using an existing Microsoft 365 business account, you must ask your Microsoft 365 administrator to remove the Dynamics NAV license from your user account.
User accounts and licenses are managed in the Office Portal. Only administrators can remove Dynamics NAV licenses from user accounts. The Microsoft 365 administrator can remove Dynamics NAV from your user account or remove the subscription from your company's account. If Dynamics NAV is removed from your user account, and other people from your company continue the subscription, they will still have access to your shared data in the Dynamics NAV company.

Unsubscribing from Dynamics NAV without Microsoft 365

If you signed up for Dynamics NAV using a non-Microsoft 365 business account, you do not have a Microsoft 365 administrator. Instead, you must unsubscribe by contacting the Dynamics NAV Cancelation team. Currently, you must contact the team by sending an email message at cancel-madeira@microsoft.com. You must include the name of your Dynamics NAV tenant in the message so that we can identify you. The easiest way to do that is to copy the URL from your Dynamics NAV Home page.

Resetting your Dynamics NAV experience

If you have added data to your Dynamics NAV preview and you want to start over with a fresh experience, you can create a new company and then reset the first company. If you open the Companies page, you can create a copy of your current company, sign out and then sign into your new company, and then reset the original company.

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When you reset a company that you are sharing with other people from your organization, you must make sure other people are not logged in when you reset the company.

Removing Dynamics NAV from your app launcher

If you want to hide Dynamics NAV from your app launcher, you can quite simply unpin it. This does not remove any data, and it does not cancel your subscription.

See Also

Dynamics 365 Business Central
Welcome to Microsoft Dynamics NAV
Office Portal
How long is the trial period and how do I cancel?