msdyn_sentimentanalysis Entity Reference
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Sentiment analysis configuration
Added by: Omnichannel – Base Solution
Messages
| Message | Web API Operation | SDK Assembly |
|---|---|---|
| Create | POST [org URI]/api/data/v9.1/msdyn_sentimentanalysises See Create |
CreateRequest or Create |
| Delete | DELETE [org URI]/api/data/v9.1/msdyn_sentimentanalysises(msdyn_sentimentanalysisid) See Delete |
DeleteRequest or Delete |
| IsValidStateTransition | IsValidStateTransition Function | IsValidStateTransitionRequest |
| Retrieve | GET [org URI]/api/data/v9.1/msdyn_sentimentanalysises(msdyn_sentimentanalysisid) See Retrieve |
RetrieveRequest or Retrieve |
| RetrieveMultiple | GET [org URI]/api/data/v9.1/msdyn_sentimentanalysises See Query Data |
RetrieveMultipleRequest or RetrieveMultiple |
| SetState | PATCH [org URI]/api/data/v9.1/msdyn_sentimentanalysises(msdyn_sentimentanalysisid) Update statecode and statuscode properties. |
SetStateRequest |
| Update | PATCH [org URI]/api/data/v9.1/msdyn_sentimentanalysises(msdyn_sentimentanalysisid) See Update |
UpdateRequest or Update |
| Property | Value |
|---|---|
| CollectionSchemaName | msdyn_sentimentanalysises |
| DisplayCollectionName | Sentiment analysis |
| DisplayName | Sentiment analysis |
| EntitySetName | msdyn_sentimentanalysises |
| IsBPFEntity | False |
| LogicalCollectionName | msdyn_sentimentanalysises |
| LogicalName | msdyn_sentimentanalysis |
| OwnershipType | OrganizationOwned |
| PrimaryIdAttribute | msdyn_sentimentanalysisid |
| PrimaryNameAttribute | msdyn_name |
| SchemaName | msdyn_sentimentanalysis |
Writable attributes
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ImportSequenceNumber
- msdyn_additionallanguagesenabled
- msdyn_agentthreshold
- msdyn_driversenabled
- msdyn_enabled
- msdyn_name
- msdyn_sentimentanalysisId
- msdyn_supervisorthreshold
- msdyn_supervisorthresholdalerttimeoutseconds
- msdyn_thresholdalertsenabled
- OverriddenCreatedOn
- statecode
- statuscode
- TimeZoneRuleVersionNumber
- UTCConversionTimeZoneCode
ImportSequenceNumber
| Property | Value |
|---|---|
| Description | Sequence number of the import that created this record. |
| DisplayName | Import Sequence Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | importsequencenumber |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
msdyn_additionallanguagesenabled
Added by: Omnichannel - Base Patch Solution
| Property | Value |
|---|---|
| Description | Whether multi-language support is enabled |
| DisplayName | Multi-language support enabled |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_additionallanguagesenabled |
| RequiredLevel | None |
| Type | Boolean |
msdyn_additionallanguagesenabled Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: True
msdyn_agentthreshold
Added by: Omnichannel - Base Patch Solution
| Property | Value |
|---|---|
| Description | The agent threshold for sentiment threshold alerts |
| DisplayName | Agent alert threshold |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_agentthreshold |
| RequiredLevel | None |
| Type | Picklist |
msdyn_agentthreshold Options
| Value | Label |
|---|---|
| 0 | Don't show alerts |
| 7 | Very negative |
| 8 | Negative |
| 9 | Slightly negative |
msdyn_driversenabled
Added by: Omnichannel - Base Patch Solution
| Property | Value |
|---|---|
| Description | Specifies whether sentiment drivers are reported in Omnichannel Insights |
| DisplayName | Report sentiment drivers in Omnichannel Insights |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_driversenabled |
| RequiredLevel | None |
| Type | Boolean |
msdyn_driversenabled Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: False
msdyn_enabled
| Property | Value |
|---|---|
| Description | Whether real-time customer sentiment monitoring is enabled |
| DisplayName | Monitor real-time customer sentiment |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_enabled |
| RequiredLevel | ApplicationRequired |
| Type | Boolean |
msdyn_enabled Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: True
msdyn_name
| Property | Value |
|---|---|
| Description | The name of the custom entity. |
| DisplayName | Name |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_name |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
msdyn_sentimentanalysisId
| Property | Value |
|---|---|
| Description | Unique identifier for entity instances |
| DisplayName | Sentiment analysis |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | msdyn_sentimentanalysisid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
msdyn_supervisorthreshold
Added by: Omnichannel - Base Patch Solution
| Property | Value |
|---|---|
| Description | The supervisor threshold for sentiment threshold alerts |
| DisplayName | Supervisor alert threshold |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_supervisorthreshold |
| RequiredLevel | None |
| Type | Picklist |
msdyn_supervisorthreshold Options
| Value | Label |
|---|---|
| 0 | Don't send notifications |
| 7 | Very negative |
| 8 | Negative |
| 9 | Slightly negative |
msdyn_supervisorthresholdalerttimeoutseconds
Added by: Omnichannel - Base Patch Solution
| Property | Value |
|---|---|
| Description | This field is deprecated |
| DisplayName | (Deprecated) Supervisor alert timeout in seconds |
| Format | None |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_supervisorthresholdalerttimeoutseconds |
| MaxValue | 500 |
| MinValue | 1 |
| RequiredLevel | None |
| Type | Integer |
msdyn_thresholdalertsenabled
Added by: Omnichannel - Base Patch Solution
| Property | Value |
|---|---|
| Description | This field is deprecated |
| DisplayName | (Deprecated) Threshold alerts enabled |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_thresholdalertsenabled |
| RequiredLevel | None |
| Type | Boolean |
msdyn_thresholdalertsenabled Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: False
OverriddenCreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time that the record was migrated. |
| DisplayName | Record Created On |
| Format | DateOnly |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | overriddencreatedon |
| RequiredLevel | None |
| Type | DateTime |
statecode
| Property | Value |
|---|---|
| Description | Status of the sentiment analysis |
| DisplayName | Status |
| IsValidForCreate | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statecode |
| RequiredLevel | SystemRequired |
| Type | State |
statecode Options
| Value | Label | DefaultStatus | InvariantName |
|---|---|---|---|
| 0 | Active | 1 | Active |
| 1 | Inactive | 2 | Inactive |
statuscode
| Property | Value |
|---|---|
| Description | Reason for the status of the Sentiment Analysis |
| DisplayName | Status Reason |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statuscode |
| RequiredLevel | None |
| Type | Status |
statuscode Options
| Value | Label | State |
|---|---|---|
| 1 | Active | 0 |
| 2 | Inactive | 1 |
TimeZoneRuleVersionNumber
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Time Zone Rule Version Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | timezoneruleversionnumber |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
UTCConversionTimeZoneCode
| Property | Value |
|---|---|
| Description | Time zone code that was in use when the record was created. |
| DisplayName | UTC Conversion Time Zone Code |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | utcconversiontimezonecode |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
Read-only attributes
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- OrganizationId
- OrganizationIdName
- VersionNumber
CreatedBy
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier of the user who created the record. |
| DisplayName | Created By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedByName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedByYomiName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
CreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time when the record was created. |
| DisplayName | Created On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdon |
| RequiredLevel | None |
| Type | DateTime |
CreatedOnBehalfBy
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who created the record. |
| DisplayName | Created By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedOnBehalfByName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOnBehalfByYomiName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
ModifiedBy
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier of the user who modified the record. |
| DisplayName | Modified By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedByName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedByYomiName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
ModifiedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time when the record was modified. |
| DisplayName | Modified On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedon |
| RequiredLevel | None |
| Type | DateTime |
ModifiedOnBehalfBy
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who modified the record. |
| DisplayName | Modified By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedOnBehalfByName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOnBehalfByYomiName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
OrganizationId
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier for the organization |
| DisplayName | Organization Id |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | organizationid |
| RequiredLevel | None |
| Targets | organization |
| Type | Lookup |
OrganizationIdName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | organizationidname |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
VersionNumber
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Version Number |
| DisplayName | Version Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | versionnumber |
| MaxValue | 9223372036854775807 |
| MinValue | -9223372036854775808 |
| RequiredLevel | None |
| Type | BigInt |
Related information
Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service