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Buy a Dynamics 365 Remote Assist subscription

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Note

If your organization helps deliver onsite service to customer locations, consider buying a Dynamics 365 Field Service license. The Dynamics 365 Field Service license also includes Dynamics 365 Guides and Dynamics 365 Remote Assist at no extra cost.

Tip

Dynamics 365 Remote Assist customers now have access to Remote Assist in Microsoft Teams mobile. Take advantage of all that Teams has to offer and collaborate with other users! For the best calling experience on HoloLens, use Dynamics 365 Guides.

With Guides, the same remote experts can assist you through a problem while you have the holographic content of a Guide appearing before you.

Learn more and try Guides!

Dynamics 365 Remote Assist gives workers tools to complete tasks more quickly, safely, and efficiently, on a HoloLens or mobile device. Dynamics 365 Remote Assist licenses include Microsoft Teams licenses.

Prerequisites

Buy a Dynamics 365 Remote Assist license

  1. Sign in to the Microsoft 365 admin center using your organization’s admin account.

  2. In the left navigation bar, select Marketplace.

  3. Scroll or search for Dynamics 365 Remote Assist.

    Navigate to Dynamics 365 Remote Assist subscription

  4. Select Details.

  5. On the Product details page, select Buy, and then follow the next steps of the payment process.

Note

For more information, see assigning devices-based licenses.

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