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Commission data does not import when running a Sales Order Processing integration in Integration Manager with Microsoft Dynamics GP or Great Plains

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This article provides a resolution for the issue that commission data isn't imported when you run a Sales Order Processing integration in Integration Manager with Microsoft Dynamics GP or Microsoft Great Plains.

Applies to:   Microsoft Dynamics GP
Original KB number:   918078

Symptoms

When you run a Sales Order Processing integration in Integration Manager together with Microsoft Dynamics GP 9.0 or Microsoft Business Solutions - Great Plains 8.0 to map the sales commission data that is in the Commissions mapping folder, the data is not imported into Microsoft Dynamics GP or into Microsoft Great Plains.

Cause

This problem occurs because the Sales Commission Entry window in Microsoft Dynamics GP and in Microsoft Great Plains recalculates some of the field values.

Resolution

To resolve this problem, obtain the latest service pack for Microsoft Dynamics GP.