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Enterprise plan in Azure Marketplace

Note

The Basic, Standard, and Enterprise plans will be deprecated starting from mid-March, 2025, with a 3 year retirement period. We recommend transitioning to Azure Container Apps. For more information, see the Azure Spring Apps retirement announcement.

The Standard consumption and dedicated plan will be deprecated starting September 30, 2024, with a complete shutdown after six months. We recommend transitioning to Azure Container Apps. For more information, see Migrate Azure Spring Apps Standard consumption and dedicated plan to Azure Container Apps.

This article applies to: ❌ Basic/Standard ✔️ Enterprise

This article describes the Azure Marketplace offer and license requirements for the VMware Taznu components in the Enterprise plan in Azure Spring Apps.

Enterprise plan and VMware Tanzu components

The Azure Spring Apps Enterprise plan is optimized for the needs of enterprise Spring developers and provides advanced configurability, flexibility, and portability. Azure Spring Apps also provides the enterprise-ready VMware Spring Runtime with 24/7 support in a strong partnership with VMware. You can learn more about the plan's value propositions in the Enterprise plan section of What is Azure Spring Apps?

Because the Enterprise plan provides feature parity with the Standard plan, it provides a rich set of features that include app lifecycle management, monitoring, and troubleshooting.

The Enterprise plan provides the following managed VMware Tanzu components that empower enterprises to ship faster:

  • Tanzu Build Service
  • Application Configuration Service for Tanzu
  • Tanzu Service Registry
  • Spring Cloud Gateway for Tanzu
  • API portal for VMware Tanzu
  • Application Live View for VMware Tanzu
  • Application Accelerator for VMware Tanzu

The pricing for Azure Spring Apps Enterprise plan is composed of the following two parts:

  • Infrastructure pricing, set by Microsoft, based on vCPU and memory usage of apps and managed Tanzu components.
  • Tanzu component licensing pricing, set by VMware, based on vCPU usage of apps.

For more information about pricing, see Azure Spring Apps pricing.

To provide the best customer experience to manage the Tanzu component license purchasing and metering, VMware creates an Azure Spring Apps Enterprise offer in Azure Marketplace. This offer represents a Tanzu component license that's automatically purchased on behalf of customers during the creation of an Azure Spring Apps Enterprise plan instance.

Under this implicit Azure Marketplace third-party offer purchase from VMware, your personal data and application vCPU usage data is shared with VMware. You agree to this data sharing when you agree to the marketplace terms upon creating the service instance.

To purchase the Tanzu component license successfully, the billing account of your subscription must be included in one of the locations listed in the Supported geographic locations of billing account section. Because of tax management restrictions from VMware in some countries/regions, not all countries/regions are supported.

The extra license fees apply only to the Enterprise plan. In the Azure Spring Apps Standard plan, there are no extra license fees because the managed Spring components use the OSS config server and Eureka server. No other third-party license fees are required.

On the Azure Spring Apps Enterprise offer page in Azure Marketplace, you can review the Tanzu component license pricing.

You can use the Azure portal or the Azure CLI to provision an Azure Spring Apps Enterprise plan service instance. You can also select Subscribe on the Azure Marketplace offer page to create the service instance. Azure Marketplace redirects you to the Azure Spring Apps creation page.

Requirements

You must understand and fulfill the following requirements to successfully create an instance of the Azure Spring Apps Enterprise plan when purchasing the Azure Marketplace offer.

Supported geographic locations of billing account

To successfully purchase the Azure Spring Apps Enterprise offer on Azure Marketplace, your Azure subscription must belong to a billing account in a supported geographic location defined in the offer.

The following table lists each supported geographic location and its ISO 3166 two-digit alpha code.

Country/Region Name ISO-2
Argentina AR
Armenia AM
Australia AU
Austria AT
Belarus BY
Belgium BE
Brazil BR
Bulgaria BG
Canada CA
Chile CL
Colombia CO
Croatia HR
Cyprus CY
Czechia CZ
Denmark DK
Estonia EE
Finland FI
France FR
Germany DE
Greece GR
Hong Kong SAR HK
Hungary HU
Iceland IS
India IN
Indonesia ID
Ireland IE
Israel1 IL
Italy IT
Korea KE
Latvia LV
Liechtenstein LI
Lithuania LT
Luxembourg LU
Malaysia MY
Malta MT
Mexico MX
Monaco MC
Netherlands NL
New Zealand NZ
Nigeria NG
Norway NO
Poland PL
Portugal PT
Puerto Rico PR
Qatar QA
Romania RO
Saudi Arabia SA
Serbia RS
Singapore SG
Slovakia SK
Slovenia SI
South Africa ZA
Spain ES
Sweden SE
Switzerland CH
Taiwan TW
Thailand TH
Türkiye TR
United Arab Emirates AE
United Kingdom GB
United States US

1 Israel requires reaching out to asa-e-contact@vmware.com with Tax ID (TIN) information to unlock.

Troubleshoot errors

The following list shows the errors you might encounter when you create an Azure Spring Apps Enterprise plan instance, and the actions to take to resolve the errors:

  • Failed to purchase on Azure Marketplace because the Microsoft.SaaS RP is not registered on the Azure subscription.

    Register your Azure subscription with the Microsoft.SaaS resource provider. For more information, see the Register resource provider section of Azure resource providers and types.

  • Failed to load catalog product vmware-inc.azure-spring-cloud-vmware-tanzu-2 in the Azure subscription market.

    The billing account for your subscription doesn't contain a valid billing address in the scope of the supported geographic locations. Use the following steps to fix this problem:

    1. Find the billing address of the billing account for your subscription by following the steps in the Check the type of your account section of Billing accounts and scopes in the Azure portal. If you can't view or manage billing accounts, you probably don't have permission to access them. Ask your billing account administrator for help.

    2. Determine whether the billing address is in the scope of the supported geographic locations. If it isn't, try one of the following approaches:

      • If possible, use another billing account with a supported billing address and then try again.

      • If you want to use the current subscription, raise a support ticket with us with the subject "Unsupported market in billing address when creating Azure Spring Apps enterprise".

  • Failed to purchase on Azure Marketplace due to signature verification on Marketplace legal agreement.

    You haven't accepted the marketplace legal terms and privacy statements while provisioning the plan. Use the following command to accept the terms:

    az term accept \
        --publisher vmware-inc \
        --product azure-spring-cloud-vmware-tanzu-2 \
        --plan asa-ent-hr-mtr
    
  • Purchase has failed because we couldn't find a valid credit card nor a payment method associated with your Azure subscription.

    Your Azure subscription doesn't have an associated payment method. Azure credits or free MSDN subscriptions aren't supported. For more information, see the Purchasing requirements section of What is Azure Marketplace?

  • Plan can not be purchased on a free subscription.

    Your Azure subscription doesn't have an associated payment method. Azure credits or free MSDN subscriptions aren't supported. For more information, see the Purchasing requirements section of What is Azure Marketplace?

  • Your Azure subscription which is associated with a deleted organization. The billing account is not valid to purchase the SaaS.

    Your Azure subscription doesn't have an associated payment method. Azure credits or free MSDN subscriptions aren't supported. For more information, see the Purchasing requirements section of What is Azure Marketplace?

  • Failed to check if marketplace is enabled for your Azure subscription.

    Your organization doesn't allow Azure Marketplace purchases. To allow the purchase, see the Enabling Azure Marketplace purchases section of Azure Marketplace.

  • Purchase for Azure product azure-spring-cloud-vmware-tanzu-2 and plan Azure Spring Apps Enterprise (Public) is not allowed.

    Your organization doesn't allow Azure Marketplace purchases. To allow the purchase, see the Enabling Azure Marketplace purchases section of Azure Marketplace.

  • Failed to process eligibility check with error Plan 'Azure Spring Apps Enterprise (Public)' of offer 'Azure Spring Apps Enterprise' by publisher 'VMware Inc.' is not available to you for purchase due to private marketplace settings made by your tenant's IT admin.

    Your organization doesn't allow Azure Marketplace purchases or acquisition of any Azure Marketplace software application. To allow the purchase, see the Enabling Azure Marketplace purchases section of Azure Marketplace and the Purchase policy management section of Azure Marketplace purchasing.

  • This offer 'vmware-inc.azure-spring-cloud-vmware-tanzu-2' is not available for purchasing by subscriptions belonging to Microsoft Azure Cloud Solution Providers.

    There's currently no support for Azure Cloud Solution Providers to purchase Azure Spring Apps Enterprise yet. We're working on enabling this support.

Next steps