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"Save for my next payment" option doesn't appear

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This article provides a resolution for an issue where the Save for my next payment option doesn't appear under the PAYMENT METHOD section on an e-commerce site's checkout page in Microsoft Dynamics 365 Commerce.

Symptoms

The Save for my next payment option doesn't appear in the PAYMENT METHOD section on an e-commerce site's checkout page.

The following screenshot shows an example of a checkout page that includes the Save for my next payment option.

Screenshot that shows the Save for my next payment option under the PAYMENT METHOD section on the checkout page.

Resolution

To solve this issue, follow these steps to make sure that the Dynamics 365 Payment Connector for Adyen is correctly configured in Commerce headquarters:

  1. Go to Retail and Commerce > Channels > Online Stores.
  2. Select the online store.
  3. On the Payment accounts FastTab, make sure that the Allow saving payment information in e-commerce field is set to True.

Screenshot that shows the Allow saving payment information in e-commerce field in Commerce headquarters.

More information

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.