Microsoft 365 Copilot credits report - Microsoft 365 admin center

The Microsoft 365 Usage report dashboard shows the activity overview across the Microsoft 365 apps in your organization. The dashboard lets you drill down into individual product-level reports to gain more granular insights about the activities within each app. For general information about reports and to see a list of all available reports, see Microsoft 365 admin center usage reports overview.

The Microsoft 365 Copilot credits report helps you manage metered consumption costs for Microsoft 365 Copilot Chat. This report gives you visibility into credits used associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes key metrics such as:

• Total credits used
• Cumulative and daily time series
• Credits used per user, per agent, per billing policy, and per agent-user pair

To learn more about meters, see Meters for Microsoft 365 Copilot pay-as-you-go for IT admins.

View the Copilot credits report

For information about the roles needed to view usage reports, see Microsoft 365 admin center usage reports overview.

1. In the Microsoft 365 admin center, go to Reports > Usage.
2. Select Microsoft 365 Copilot.
3. Select Copilot credits to view the list of reports.

Interpret the Copilot credits report

After you set up pay-as-you-go for Microsoft 365 Copilot Chat, either in the Microsoft 365 admin center or the Power Platform admin center, and enabled agent usage in your organization, you see a new report that includes metrics for credits used.

To help you mitigate overspending, the report includes alerts when users in your organization use more than 2,000 credits. To learn more, see Using agents in Microsoft 365 Copilot Chat and the overview on enabling agents, which explains how agents are billed.

You can filter the report by different time periods. The Copilot credits report can be viewed over the last 7 or 30 days.

Note

During the preview, the report displays a maximum of 30 days of Copilot credits history. In addition, usage information from before May 3, 2025, isn't available in the report.

Credits used

The Credits used metric shows the total credits used from interactions by users in your organization who don't have a Microsoft 365 Copilot license and are interacting with agents in Copilot Chat that spin the Copilot Studio meter during the selected time period. You can view usage within an hour from when users interact with a metered agent.

The number of credits used depends on the design of the agent, how often users interact with it, and the features the agent uses. Each interaction with an agent might use multiple message types simultaneously. For example, an agent grounded in a tenant graph could use 12 credits (10 credits for tenant graph-grounding, and two credits for generative answers) to respond to a single complex prompt from a user.

Alerts

The Alert card is visible in the report when one or more users consume more than 3,000 credits in the past 30 days.

Select View Copilot credits details to see the user list and export it to CSV. If users consume 2,000 to 3,000 credits, a similar alert appears.

Note

For preview, the alerts remain visible in the report for up to seven days and disappear after if there are no new users who crossed the threshold.

Copilot credits usage report details

Use the Microsoft 365 Copilot Credits usage report to view user details, agent details, and user and agent details.

Users

Item	Description
Username	The user's principal name.
Display name	The full name of the user.
Past seven days	The total credits used over the past seven days, including today.
Past 30 days	The total credits used over the past 30 days, including today.
Last activity date (UTC)	The latest date the user had activity with a metered agent in Copilot chat.

Agents

Item	Description
Agent ID	An agent is an element of an app. The ID is the app identifier generated by Microsoft.
Agent name	The name of the app as present in the app manifest.
Past seven days	The total credits used by users who used the agent over the past seven days, including today.
Past 30 days	The total credits used by users who used this agent over the past 30 days including today.
Last activity date (UTC)	The date when the agent was last used by users in your org who don't have Microsoft 365 Copilot license.

Billing policies

Item	Description
Billing Policy ID	The ID is a Microsoft-generated identifier linked to the billing policy that you created for specific users in a security group.
Past seven days	The total credits used by members of the security group linked to the billing policy over the past seven days, including today.
Past 30 days	The total credits used by members of the security group linked to the billing policy over the past 30 days, including today.
Last activity date (UTC)	The most recent date on which a member of the security group linked to the billing policy consumed credits.

Users and agents

Item	Description
Agent ID	An agent is an element of an app. The ID is the app identifier generated by Microsoft.
Agent name	The name of the app as present in the app manifest.
Username	The user's principal name.
Billing Policy ID	The ID is a Microsoft-generated identifier linked to the billing policy that you created for specific users in a security group.
Past seven days	The total credits used by the user who used this agent over the past seven days, including today.
Past 30 days	The total credits used by the user who used this agent over the past 30 days, including today.
Last activity date (UTC)	The date when the agent was last used by users in your org who don't have Microsoft 365 Copilot license.

Note

The report shows data up to today, but it doesn't automatically update if there's recent usage. To view the latest data, manually refresh the report.

FAQ

Will I see consumption in this report if I configured the billing policy in the Power Platform admin center?

Yes. You can set up the pay-as-you-go billing policy in the Microsoft 365 admin center or Power Platform admin center. If you configure pay-as-you-go, and users without a Microsoft 365 Copilot license use metered agents in Copilot Chat, the data appears in the report.

What is "Last activity detected?"

Last activity detected is the date and timestamp of the most recent prompt or user activity that generated the credits consumed.

How can I test that pay-as-you-go is correctly configured and working properly?

Have a user who qualifies for pay-as-you-go use one of the following three agents: "Learning Coach", "Writing Coach", or "Career Coach." Have them submit a simple prompt such as "What can you do?" This prompt should consume about 12 credits and be visible in the Copilot Credits Report.

How do I find a Billing policy name from the Billing policy ID?

1. In the Microsoft 365 admin center, go to Copilot > Billing & usage.
2. On the Billing policies tab, select a billing policy, then go to Details.
3. You see the Policy name and Billing Policy ID.

How can I view the billing policy ID if it's hidden?

By default, the Copilot credits report anonymizes the Billing Policy ID, just like the username and display name. Global administrators can change the settings to show or hide the Billing Policy ID.

Important

Microsoft recommends that you use roles with the fewest permissions. This helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role.

To learn how to change the setting to show the Username and Display name information, see Show user, group, or site details in the reports.

Note

Changes to this hidden data setting affect the username, display name, and Billing Policy ID.