Dynamics previous versions documentation

Find links to Help for older versions of the Dynamics products and services.

Dynamics AX

Overview

• Microsoft Dynamics AX 2012 application user and IT Pro content
• Microsoft Dynamics AX 2012 developer content
• Microsoft Dynamics AX 2012 reference content

Dynamics CRM

Overview

• Administering Dynamics 365
• Dynamics CRM 2016 Developers Guide
• Dynamics CRM 2016 for admins and customizers
• Dynamics 365 (on-premises) Deployment and Administration
• Reporting & Analytics with Dynamics 365
• Dynamics 365 White Papers

Dynamics CRM

Overview

• Dynamics CRM 2015 Administrators Guide
• Dynamics CRM 2015 Developers Guide
• Dynamics CRM 2013 Developers Guide
• Dynamics CRM 2013 Implementation Guide
• Dynamics CRM 2013 Technical Articles
• Dynamics CRM 2013 White papers

Dynamics GP

Overview

• Microsoft Dynamics GP application user/IT Pro content (version 10.0 through 2015)
• Microsoft Dynamics GP developer content
• Microsoft Dynamics GP 2018 and later

Dynamics NAV

Overview

• Dynamics NAV 2018
• Dynamics NAV 2018 (Developer)
• Dynamics NAV 2016
• Dynamics NAV 2015
• Dynamics NAV 2013 R2
• Dynamics NAV 2013

Dynamics 365 Customer Service

Overview

• Omnichannel Administration app in Dynamics 365

Unified Service Desk

Overview

• Unified Service Desk 3.0, 3.1, 3.2, 3.3
• Administration Guide for Unified Service Desk 2.0
• Unified Service Desk 2.0 Developer Guide
• Administration Guide for Unified Service Desk 1.0 for Microsoft Dynamics CRM
• Unified Service Desk 1.0 Developer Guide

Management Reporter for Microsoft Dynamics ERP

Overview

• Management Reporter 2012

Microsoft Dynamics Business Analyzer

Overview

• Business Analyzer

Other content

Overview

• Find docs for the latest versions of Dynamics 365
• Microsoft Product Lifecycle
• Dynamics SL