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Managing Unified Messaging Users

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

You can manage Unified Messaging (UM) properties for a UM-enabled recipient on the user's Exchange Server 2007 Unified Messaging mailbox by using the Exchange Management Shell or the Exchange Management Console.

Note

By default, you cannot manage UM-related user settings by using Active Directory Users and Computers on computers that do not have the Microsoft Exchange Server 2007 software installed.

Managing UM Users

By default, when an Exchange 2007 recipient is created, it is not UM-enabled. After the recipient is enabled for Unified Messaging, you can manage, modify, and configure the UM-related properties for the user. You can then view and modify UM-related settings such as the associated UM dial plan, the associated UM mailbox policy, and the extension number for the user.

There are two places in which UM-related settings are stored for a user: the recipient's mailbox and the user's Active Directory object. When you enable a recipient for Unified Messaging, you are setting a specific property on the user's mailbox

For more information about how to use the Exchange Management Console to manage a Unified Messaging user's mailbox, see the following topics:

For more information about how to use the Exchange Management Shell to manage a Unified Messaging user's mailbox, see the following topics:

Administrative permissions are required to manage the computer that is running Exchange 2007 that has the Unified Messaging server role installed. For more information about the permissions that are required to perform administrative tasks for Unified Messaging, see Required Permissions to Manage Unified Messaging.

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