Representative Copilot Setting (msdyn_agentcopilotsetting) table/entity reference (Microsoft Dynamics 365)

Messages

The following table lists the messages for the Representative Copilot Setting (msdyn_agentcopilotsetting) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
Associate Event: True	Associate records	Associate records
BulkRetain Event: True	BulkRetain	Learn to use messages with the SDK for .NET
Create Event: True	POST /msdyn_agentcopilotsettings See Create	Create records
CreateMultiple Event: True	CreateMultiple	CreateMultipleRequest
Delete Event: True	DELETE /msdyn_agentcopilotsettings(msdyn_agentcopilotsettingid) See Delete	Delete records
Disassociate Event: True	Disassociate records	Disassociate records
IsValidStateTransition Event: False	IsValidStateTransition	IsValidStateTransitionRequest
PurgeRetainedContent Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
Retain Event: True	Retain	Learn to use messages with the SDK for .NET
Retrieve Event: True	GET /msdyn_agentcopilotsettings(msdyn_agentcopilotsettingid) See Retrieve	Retrieve records
RetrieveMultiple Event: True	GET /msdyn_agentcopilotsettings See Query data	Query data
RollbackRetain Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
SetState Event: True	PATCH /msdyn_agentcopilotsettings(msdyn_agentcopilotsettingid) Update the statecode and statuscode properties.	SetStateRequest
Update Event: True	PATCH /msdyn_agentcopilotsettings(msdyn_agentcopilotsettingid) See Update	Update records
UpdateMultiple Event: True	UpdateMultiple	UpdateMultipleRequest
Upsert Event: False	PATCH /msdyn_agentcopilotsettings(msdyn_agentcopilotsettingid) See Upsert a table row	UpsertRequest
UpsertMultiple Event: False	UpsertMultiple	UpsertMultipleRequest
ValidateRetentionConfig Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Representative Copilot Setting (msdyn_agentcopilotsetting) table.

Property	Value
DisplayName	Representative Copilot Setting
DisplayCollectionName	Representative Copilot Settings
SchemaName	msdyn_agentcopilotsetting
CollectionSchemaName	msdyn_agentcopilotsettings
EntitySetName	msdyn_agentcopilotsettings
LogicalName	msdyn_agentcopilotsetting
LogicalCollectionName	msdyn_agentcopilotsettings
PrimaryIdAttribute	msdyn_agentcopilotsettingid
PrimaryNameAttribute	msdyn_name
TableType	Standard
OwnershipType	OrganizationOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ImportSequenceNumber
• IsCustomizable
• msdyn_adminprompts
• msdyn_agentassistanyentityconfig
• msdyn_agentassistenabled
• msdyn_agentassistkbfilter
• msdyn_agentassistkbfilterlive
• msdyn_agentassisturl
• msdyn_agentcopilotsettingId
• msdyn_agentlist
• msdyn_allagentsenabled
• msdyn_allowcrossgeo
• msdyn_allowtranslation
• msdyn_allworkstreamsenabled
• msdyn_answerassistenabled
• msdyn_answerassistkbfilter
• msdyn_answerassistkbfilterlive
• msdyn_answerassisturl
• msdyn_autocaseclosureenabled
• msdyn_autocaseclosuresettings
• msdyn_casetocaseresolutionmanualflowenabled
• msdyn_companyscopeurls
• msdyn_consentacceptanceby
• msdyn_consentacceptedon
• msdyn_conversationtocaseautonomousflowenabled
• msdyn_conversationtocasemanualflowenabled
• msdyn_copilotcustomconfiguration
• msdyn_copilotemailenabledmode
• msdyn_copilotembedsettings
• msdyn_copilotenabled
• msdyn_copilotrecommendedemailtemplatesenabled
• msdyn_csplugindefaultonstatus
• msdyn_defaultonoptout
• msdyn_disablecopilotengagedanalytics
• msdyn_displayname
• msdyn_dvcopilotstatus
• msdyn_dynamicfilterconfig
• msdyn_dynamicfilterconfiglive
• msdyn_emailassistconfiguration
• msdyn_emailassistenabled
• msdyn_emailassistkbfilter
• msdyn_emailassistkbfilterlive
• msdyn_emailassisturl
• msdyn_emailsentimentenabled
• msdyn_emailtocasemanualflowenabled
• msdyn_embeddablecopilotwidgetconfiguration
• msdyn_followuppromptsenabled
• msdyn_interactionsenabled
• msdyn_isdeterministicknowledgeenabled
• msdyn_isdvcopilotenabled
• msdyn_isemaildefaultonenabledone
• msdyn_isknowledgehubconnectorsourceenabled
• msdyn_kbenabled
• msdyn_kbfilterallowagentedit
• msdyn_kbfilterforpersonalization
• msdyn_kbfilterforpersonalizationlive
• msdyn_knowledgearticlecountlive
• msdyn_knowledgearticlesourceenabled
• msdyn_knowledgeconnectorpublishstatus
• msdyn_lasttrainingstatus
• msdyn_lasttrainingtime
• msdyn_logknowledgesnippet
• msdyn_name
• msdyn_pluginconfiguration
• msdyn_proactivepromptsenabled
• msdyn_searchconfiguration
• msdyn_sharepointsourceenabled
• msdyn_suggestedpromptsenabled
• msdyn_systemstatus
• msdyn_transcriptenabled
• msdyn_uniquekey
• msdyn_useagentlanguage
• msdyn_workstreamlist
• OverriddenCreatedOn
• statecode
• statuscode
• TimeZoneRuleVersionNumber
• UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	importsequencenumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsCustomizable

Property	Value
Description	For internal use only.
DisplayName	Is Customizable
IsValidForForm	False
IsValidForRead	True
LogicalName	iscustomizable
RequiredLevel	SystemRequired
Type	ManagedProperty

msdyn_adminprompts

Property	Value
Description	Stores admin configured prompts and description
DisplayName	Admin prompts
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_adminprompts
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_agentassistanyentityconfig

Property	Value
Description	Stores custom entities configurations for agent assist.
DisplayName	Agent assist any entity configuration
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentassistanyentityconfig
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_agentassistenabled

Property	Value
Description
DisplayName	Ask A Question Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentassistenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_agentassistenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_agentassistkbfilter

Property	Value
Description
DisplayName	Representative Assist KB Filter
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentassistkbfilter
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	10000

msdyn_agentassistkbfilterlive

Property	Value
Description
DisplayName	Representative Assist KB Filter Live
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentassistkbfilterlive
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	10000

msdyn_agentassisturl

Property	Value
Description
DisplayName	Representative Assist Url
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentassisturl
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_agentcopilotsettingId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Representative Copilot Setting
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_agentcopilotsettingid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_agentlist

Property	Value
Description
DisplayName	(Deprecated) Representative List
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentlist
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_allagentsenabled

Property	Value
Description
DisplayName	(Deprecated) All Representatives Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_allagentsenabled
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_allagentsenabled
DefaultValue	True
True Label	Yes
False Label	No

msdyn_allowcrossgeo

Property	Value
Description
DisplayName	Enable For Cross Geo
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_allowcrossgeo
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_allowcrossgeo
DefaultValue	False
True Label	Yes
False Label	No

msdyn_allowtranslation

Property	Value
Description
DisplayName	Allow customer service representatives to translate summaries
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_allowtranslation
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_allowtranslation
DefaultValue	False
True Label	Yes
False Label	No

msdyn_allworkstreamsenabled

Property	Value
Description	(Deprecated) Applies only to Omnichannel features
DisplayName	(Deprecated) All Workstreams Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_allworkstreamsenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_allworkstreamsenabled
DefaultValue	True
True Label	Yes
False Label	No

msdyn_answerassistenabled

Property	Value
Description
DisplayName	Answer Assist Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_answerassistenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_answerassistenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_answerassistkbfilter

Property	Value
Description
DisplayName	Answer Assist KB Filter
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_answerassistkbfilter
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	10000

msdyn_answerassistkbfilterlive

Property	Value
Description
DisplayName	Answer Assist KB Filter Live
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_answerassistkbfilterlive
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	10000

msdyn_answerassisturl

Property	Value
Description
DisplayName	Answer Assist Url
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_answerassisturl
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_autocaseclosureenabled

Property	Value
Description
DisplayName	Indicates whether case follow-up and closure is turned on or off
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_autocaseclosureenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_autocaseclosureenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_autocaseclosuresettings

Property	Value
Description
DisplayName	Indicates settings related to auto case closure and follow up
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_autocaseclosuresettings
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100000

msdyn_casetocaseresolutionmanualflowenabled

Property	Value
Description
DisplayName	Allows Case to Case resolution manual creation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_casetocaseresolutionmanualflowenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_casetocaseresolutionmanualflowenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_companyscopeurls

Property	Value
Description
DisplayName	Company Scope Urls
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_companyscopeurls
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	8000

msdyn_consentacceptanceby

Property	Value
Description	The date before when the admin should have consented
DisplayName	Consent Acceptance By
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_consentacceptanceby
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_consentacceptedon

Property	Value
Description	The date when the admin has most recently consented
DisplayName	Consent Accepted On
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_consentacceptedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_conversationtocaseautonomousflowenabled

Property	Value
Description
DisplayName	Allows Conversation to Case autonomous creation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationtocaseautonomousflowenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_conversationtocaseautonomousflowenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_conversationtocasemanualflowenabled

Property	Value
Description
DisplayName	Allows Conversation to Case manual creation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_conversationtocasemanualflowenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_conversationtocasemanualflowenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_copilotcustomconfiguration

Property	Value
Description
DisplayName	Custom Configuration
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_copilotcustomconfiguration
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_copilotemailenabledmode

Property	Value
Description	Indicates the mode of enablement for email assist.
DisplayName	msdyn_copilotemailenabledmode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_copilotemailenabledmode
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_copilotemailenabledmode

msdyn_copilotemailenabledmode Choices/Options

Value	Label
133230001	manual
133230002	default

msdyn_copilotembedsettings

Property	Value
Description
DisplayName	Copilot Embed Settings
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_copilotembedsettings
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	10000

msdyn_copilotenabled

Property	Value
Description
DisplayName	Copilot Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_copilotenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_copilotenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_copilotrecommendedemailtemplatesenabled

Property	Value
Description
DisplayName	Copilot Recommended Email Templates Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_copilotrecommendedemailtemplatesenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_copilotrecommendedemailtemplatesenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_csplugindefaultonstatus

Property	Value
Description
DisplayName	CS plugin defaulton status
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_csplugindefaultonstatus
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	0
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_csplugindefaultonstatus

msdyn_csplugindefaultonstatus Choices/Options

Value	Label
0	NotTriggered
1	DefaultOn
2	DefaultOnSkipped

msdyn_defaultonoptout

Property	Value
Description
DisplayName	Opt out of default on for service copilot features
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_defaultonoptout
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_defaultonoptout
DefaultValue	False
True Label	Yes
False Label	No

msdyn_disablecopilotengagedanalytics

Property	Value
Description
DisplayName	Disable copilot engaged analytics
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_disablecopilotengagedanalytics
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_disablecopilotengagedanalytics
DefaultValue	False
True Label	Yes
False Label	No

msdyn_displayname

Property	Value
Description	The display name of the custom entity.
DisplayName	Display Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_displayname
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_dvcopilotstatus

Property	Value
Description	Stores the status of the workflow that enables Dataverse Copilot
DisplayName	Dataverse Copilot Status
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_dvcopilotstatus
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_dynamicfilterconfig

Property	Value
Description
DisplayName	Dynamic Filter Configuration
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_dynamicfilterconfig
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_dynamicfilterconfiglive

Property	Value
Description
DisplayName	Dynamic Filter Configuration Live
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_dynamicfilterconfiglive
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_emailassistconfiguration

Property	Value
Description
DisplayName	Email Assist Configuration
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_emailassistconfiguration
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100000

msdyn_emailassistenabled

Property	Value
Description
DisplayName	Email Assist Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_emailassistenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_emailassistenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_emailassistkbfilter

Property	Value
Description
DisplayName	Email Assist KB Filter
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_emailassistkbfilter
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	10000

msdyn_emailassistkbfilterlive

Property	Value
Description
DisplayName	Email Assist KB Filter Live
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_emailassistkbfilterlive
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	10000

msdyn_emailassisturl

Property	Value
Description
DisplayName	Email Assist Url
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_emailassisturl
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_emailsentimentenabled

Property	Value
Description
DisplayName	Customer service representatives can choose to select view sentiment of the email.
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_emailsentimentenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_emailsentimentenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_emailtocasemanualflowenabled

Property	Value
Description
DisplayName	Allows Email to Case manual creation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_emailtocasemanualflowenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_emailtocasemanualflowenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_embeddablecopilotwidgetconfiguration

Property	Value
Description
DisplayName	Embeddable Copilot Widget Configuration
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_embeddablecopilotwidgetconfiguration
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_followuppromptsenabled

Property	Value
Description
DisplayName	Follow-up Prompts Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_followuppromptsenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_followuppromptsenabled
DefaultValue	True
True Label	Yes
False Label	No

msdyn_interactionsenabled

Property	Value
Description
DisplayName	Interactions Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_interactionsenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_interactionsenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_isdeterministicknowledgeenabled

Property	Value
Description	Whether Deterministic Knowledge is enabled
DisplayName	Is Deterministic Knowledge Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_isdeterministicknowledgeenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_isdeterministicknowledgeenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_isdvcopilotenabled

Property	Value
Description	Whether Dataverse Copilot is enabled
DisplayName	Is Dataverse Copilot Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_isdvcopilotenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_isdvcopilotenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_isemaildefaultonenabledone

Property	Value
Description
DisplayName	Indicates whether email default enablement was executed
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_isemaildefaultonenabledone
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_isemaildefaultonenabledone
DefaultValue	False
True Label	Yes
False Label	No

msdyn_isknowledgehubconnectorsourceenabled

Property	Value
Description
DisplayName	Knowledge Hub Connector Source Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_isknowledgehubconnectorsourceenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_isknowledgehubconnectorsourceenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_kbenabled

Property	Value
Description
DisplayName	(Deprecated) KB Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_kbenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_kbenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_kbfilterallowagentedit

Property	Value
Description	Determines whether or not customer service representatives have the ability to edit their KB filters
DisplayName	Allow Representative Edit KB filters
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_kbfilterallowagentedit
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_kbfilterallowagentedit
DefaultValue	True
True Label	Yes
False Label	No

msdyn_kbfilterforpersonalization

Property	Value
Description
DisplayName	KB Filter For Personalization
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_kbfilterforpersonalization
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_kbfilterforpersonalizationlive

Property	Value
Description
DisplayName	KB Filter For Personalization Live
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_kbfilterforpersonalizationlive
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_knowledgearticlecountlive

Property	Value
Description
DisplayName	Knowledge Article Count Live
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_knowledgearticlecountlive
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_knowledgearticlesourceenabled

Property	Value
Description
DisplayName	Knowledge Article Source Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_knowledgearticlesourceenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_knowledgearticlesourceenabled
DefaultValue	True
True Label	Yes
False Label	No

msdyn_knowledgeconnectorpublishstatus

Property	Value
Description	Used to store information about the knowledge connectors publish status
DisplayName	Knowledge connector publish status
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_knowledgeconnectorpublishstatus
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_lasttrainingstatus

Property	Value
Description
DisplayName	Last Training Status
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_lasttrainingstatus
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_lasttrainingstatus

msdyn_lasttrainingstatus Choices/Options

Value	Label
100230101	Initiated
100230102	Completed
100230103	Failed
100230104	InvalidKBFilters
100230105	NoKBArticles

msdyn_lasttrainingtime

Property	Value
Description	The date when the last training completed successfully
DisplayName	Last Training Time
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_lasttrainingtime
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

msdyn_logknowledgesnippet

Property	Value
Description	Whether to log knowledge snippets
DisplayName	Log Knowledge Snippet
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_logknowledgesnippet
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_logknowledgesnippet
DefaultValue	False
True Label	Yes
False Label	No

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_name
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_pluginconfiguration

Property	Value
Description
DisplayName	Plugin Configuration
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_pluginconfiguration
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_proactivepromptsenabled

Property	Value
Description
DisplayName	Proactive Prompts Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_proactivepromptsenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_proactivepromptsenabled
DefaultValue	True
True Label	Yes
False Label	No

msdyn_searchconfiguration

Property	Value
Description
DisplayName	Search Configuration
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_searchconfiguration
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_sharepointsourceenabled

Property	Value
Description
DisplayName	SharePoint Source Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_sharepointsourceenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_sharepointsourceenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_suggestedpromptsenabled

Property	Value
Description
DisplayName	Suggested Prompts Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_suggestedpromptsenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_suggestedpromptsenabled
DefaultValue	True
True Label	Yes
False Label	No

msdyn_systemstatus

Property	Value
Description
DisplayName	System Status
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_systemstatus
RequiredLevel	None
Type	Picklist
DefaultFormValue	100230001
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_systemstatus

msdyn_systemstatus Choices/Options

Value	Label
100230001	New
100230002	Configuring
100230003	Ready
100230004	Disabling
100230005	FailureConfiguring

msdyn_transcriptenabled

Property	Value
Description
DisplayName	Transcript Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_transcriptenabled
RequiredLevel	None
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_transcriptenabled
DefaultValue	False
True Label	Yes
False Label	No

msdyn_uniquekey

Property	Value
Description	(Deprecated) A unique key identifier.
DisplayName	(Deprecated) Unique Key
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_uniquekey
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_useagentlanguage

Property	Value
Description
DisplayName	Use Representative Language Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_useagentlanguage
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	msdyn_agentcopilotsetting_msdyn_useagentlanguage
DefaultValue	True
True Label	Yes
False Label	No

msdyn_workstreamlist

Property	Value
Description	(Deprecated) Applies only to Omnichannel features
DisplayName	(Deprecated) Workstream List
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_workstreamlist
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

statecode

Property	Value
Description	Status of the Representative Copilot Setting
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	msdyn_agentcopilotsetting_statecode

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: Active
1	Label: Inactive DefaultStatus: 2 InvariantName: Inactive

statuscode

Property	Value
Description	Reason for the status of the Representative Copilot Setting
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	msdyn_agentcopilotsetting_statuscode

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

• ComponentIdUnique
• ComponentState
• CreatedBy
• CreatedOn
• CreatedOnBehalfBy
• IsManaged
• ModifiedBy
• ModifiedOn
• ModifiedOnBehalfBy
• OrganizationId
• OverwriteTime
• SolutionId
• SupportingSolutionId
• VersionNumber

ComponentIdUnique

Property	Value
Description	For internal use only.
DisplayName	Row id unique
IsValidForForm	False
IsValidForRead	True
LogicalName	componentidunique
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	componentstate
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue
GlobalChoiceName	componentstate

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

IsManaged

Property	Value
Description	Indicates whether the solution component is part of a managed solution.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	ismanaged
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	ismanaged
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

OrganizationId

Property	Value
Description	Unique identifier for the organization
DisplayName	Organization Id
IsValidForForm	False
IsValidForRead	True
LogicalName	organizationid
RequiredLevel	None
Type	Lookup
Targets	organization

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	overwritetime
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	solutionid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	supportingsolutionid
RequiredLevel	None
Type	Uniqueidentifier

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

• lk_msdyn_agentcopilotsetting_createdby
• lk_msdyn_agentcopilotsetting_createdonbehalfby
• lk_msdyn_agentcopilotsetting_modifiedby
• lk_msdyn_agentcopilotsetting_modifiedonbehalfby
• organization_msdyn_agentcopilotsetting

lk_msdyn_agentcopilotsetting_createdby

One-To-Many Relationship: systemuser lk_msdyn_agentcopilotsetting_createdby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdby
ReferencingEntityNavigationPropertyName	createdby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_agentcopilotsetting_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_agentcopilotsetting_createdonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdonbehalfby
ReferencingEntityNavigationPropertyName	createdonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_agentcopilotsetting_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_agentcopilotsetting_modifiedby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedby
ReferencingEntityNavigationPropertyName	modifiedby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_msdyn_agentcopilotsetting_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_agentcopilotsetting_modifiedonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedonbehalfby
ReferencingEntityNavigationPropertyName	modifiedonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

organization_msdyn_agentcopilotsetting

One-To-Many Relationship: organization organization_msdyn_agentcopilotsetting

Property	Value
ReferencedEntity	organization
ReferencedAttribute	organizationid
ReferencingAttribute	organizationid
ReferencingEntityNavigationPropertyName	organizationid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• msdyn_agentcopilotsetting_AsyncOperations
• msdyn_agentcopilotsetting_BulkDeleteFailures
• msdyn_agentcopilotsetting_DuplicateBaseRecord
• msdyn_agentcopilotsetting_DuplicateMatchingRecord
• msdyn_agentcopilotsetting_MailboxTrackingFolders
• msdyn_agentcopilotsetting_PrincipalObjectAttributeAccesses
• msdyn_agentcopilotsetting_ProcessSession
• msdyn_agentcopilotsetting_SyncErrors

msdyn_agentcopilotsetting_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_agentcopilotsetting_AsyncOperations

Property	Value
ReferencingEntity	asyncoperation
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_agentcopilotsetting_AsyncOperations
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_agentcopilotsetting_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_agentcopilotsetting_BulkDeleteFailures

Property	Value
ReferencingEntity	bulkdeletefailure
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_agentcopilotsetting_BulkDeleteFailures
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_agentcopilotsetting_DuplicateBaseRecord

Many-To-One Relationship: duplicaterecord msdyn_agentcopilotsetting_DuplicateBaseRecord

Property	Value
ReferencingEntity	duplicaterecord
ReferencingAttribute	baserecordid
ReferencedEntityNavigationPropertyName	msdyn_agentcopilotsetting_DuplicateBaseRecord
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_agentcopilotsetting_DuplicateMatchingRecord

Many-To-One Relationship: duplicaterecord msdyn_agentcopilotsetting_DuplicateMatchingRecord

Property	Value
ReferencingEntity	duplicaterecord
ReferencingAttribute	duplicaterecordid
ReferencedEntityNavigationPropertyName	msdyn_agentcopilotsetting_DuplicateMatchingRecord
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_agentcopilotsetting_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_agentcopilotsetting_MailboxTrackingFolders

Property	Value
ReferencingEntity	mailboxtrackingfolder
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_agentcopilotsetting_MailboxTrackingFolders
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_agentcopilotsetting_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_agentcopilotsetting_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	principalobjectattributeaccess
ReferencingAttribute	objectid
ReferencedEntityNavigationPropertyName	msdyn_agentcopilotsetting_PrincipalObjectAttributeAccesses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_agentcopilotsetting_ProcessSession

Many-To-One Relationship: processsession msdyn_agentcopilotsetting_ProcessSession

Property	Value
ReferencingEntity	processsession
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_agentcopilotsetting_ProcessSession
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_agentcopilotsetting_SyncErrors

Many-To-One Relationship: syncerror msdyn_agentcopilotsetting_SyncErrors

Property	Value
ReferencingEntity	syncerror
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	msdyn_agentcopilotsetting_SyncErrors
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference