CtiAgentStateManager.OnUpdateAgentStatusEvent Method (CtiCoreEventArgs)

 

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

Handles an update for the CTI platform indicating that an agent change event has occured. This method should aways be overriden.

Namespace:   Microsoft.Uii.Desktop.Cti.Core
Assembly:  Microsoft.Uii.Desktop.Cti.Core (in Microsoft.Uii.Desktop.Cti.Core.dll)

Syntax

public abstract void OnUpdateAgentStatusEvent(
    CtiCoreEventArgs e
)

Public MustOverride Sub OnUpdateAgentStatusEvent (
    e As CtiCoreEventArgs
)

Parameters

• e
  Type: Microsoft.Uii.Desktop.Cti.Core.CtiCoreEventArgs

  Specifies the CTI specific inbound event.

See Also

CtiAgentStateManager Class
Microsoft.Uii.Desktop.Cti.Core Namespace

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