Use self-managed shipping for Azure Data Box Disk in the Azure portal

2025-04-12

This article describes self-managed shipping tasks to order, pick-up, and drop-off of Azure Data Box Disk. You can manage Data Box Disk using the Azure portal.

Pré-requisitos

Self-managed shipping is available as an option when you Order Azure Data Box Disk. Self-managed shipping is only available in the following regions:

Administração Pública dos EUA
Estados Unidos da América
Reino Unido
Europa Ocidental
Austrália
Japão
Singapura
Coreia do Sul
África do Sul
Índia
Brasil

Utilizar o envio gerido automaticamente

When you place a Data Box Disk order, you can choose self-managed shipping option.

In your Azure Data Box Disk order, under the Contact details, select + Add Shipping Address.
When choosing shipping type, select the Self-managed shipping option. Essa opção só estará disponível se você estiver em uma região suportada, conforme descrito nos pré-requisitos.
After you provide your shipping address, you'll need to validate it and complete your order.
Once the device has been prepared and you received an email notification, you can schedule a pickup. In your Azure Data Box Disk order, go to Overview and then select Schedule pickup.
Follow the instructions in the Schedule pickup for Azure. Antes de obter seu código de autorização, você deve enviar um e-mail adbops@microsoft.com para agendar a retirada do dispositivo no datacenter da sua região.

Instructions for Brazil: If you're scheduling a device pickup in Brazil, include the following information in your email. The datacenter will schedule the pickup after they receive an inbound Nota Fiscal, which can take up to 4 business days.
```
Subject: Request Azure Data Box Disk pickup for order: <ordername>

- Order name
- Company name
- Company legal name (if different) 
- CNPJ (Business Tax ID, format: 00.000.000/0000-00) or CPF (Individual Tax ID, format: 000.000.000-00)
- Address 
- Country 
- Phone number 
- Contact name of the person who will pick up the Data Box Disk (A government-issued photo ID will be required to validate the contact’s identity upon arrival.)   
```
After you've scheduled your device pickup, you can view your authorization code in Schedule pickup for Azure.

Make a note of this authorization code. The person who picks up the device will need to have it.

De acordo com os requisitos de segurança, no momento do agendamento da retirada, é necessário fornecer o nome e os detalhes da pessoa que chegará para a retirada. Você ou o ponto de contato deve levar um documento de identificação com foto aprovado pelo governo, que será validado no datacenter.
Pick up the Data Box Disk from the datacenter at the scheduled time.

The person who is picking up the device needs to provide the following:
- Uma cópia do email de confirmação para visitar o datacenter do Microsoft Operations.
- O código de autorização. O número de referência é exclusivo para uma recolha ou entrega e é validado no centro de dados.
- Documento de identificação com foto aprovado pelo governo. O documento de identificação será validado no datacenter, e o nome e os detalhes da pessoa que pega o dispositivo devem ser fornecidos quando a retirada for agendada.
Observação

If a scheduled appointment is missed, you'll need to schedule a new appointment.
Your order automatically moves to the Picked up state after the device is picked up from the datacenter.
After the device is picked up, you may copy data to the Data Box Disk(s) at your site. After the data copy is complete, you can prepare to ship the Data Box Disk.

After you finish the data copy, contact operations to schedule an appointment for the drop-off. You'll need to share the details of the person coming to the datacenter to drop off the disks. The datacenter will also need to verify the authorization code at the time of drop-off. You'll find the authorization code for drop-off in the Azure portal under Schedule drop off.

Observação

Não partilhe o código de autorização por e-mail. This is only to be verified at the datacenter during drop-off.

If you're returning a Data Box Disk in Brazil, see Return Azure Data Box Disk for detailed instructions.
After you receive an appointment for drop-off, the order should be in the Ready to receive at Azure datacenter state in the Azure portal.
After your ID and authorization code have been verified, and you've dropped off the device at the datacenter, the order status should be Received.
Once the device is received, the data copy will continue. When the copy finishes, the order is complete.