Uninstall Customer Insights

Completed

You can remove Customer Insights from any Dynamics 365 instance where it's installed. After removing it, you'll end up with a Customer Insights license that you can use on another Dynamics 365 environment, if desired.

Important

The uninstall process doesn't remove all Customer Insights - Journeys related solutions from your instance. To remove all Customer Insights - Journeys related solutions, you must follow the process documented in Uninstall Customer Insights - Journeys services.