serviceappointment EntityType
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
Description: Activity offered by the organization to satisfy its customer's needs. Each service activity includes date, time, duration, and required resources.
Entity Set path:[organization URI]/api/data/v8.2/serviceappointments
Base Type: activitypointer EntityType
Display Name: Service Activity
Primary Key: activityid
Primary Name Attribute: subject
Properties
Lookup Properties
Single-valued navigation properties
Collection-valued navigation properties
Properties represent fields of data stored in the entity. Some properties are read-only.
Name |
Type |
Details |
---|---|---|
activityadditionalparams |
Edm.String |
Description: Additional information provided by the external application as JSON. For internal use only. Display Name: Additional Parameters Inherited from: activitypointer EntityType |
activityid |
Edm.Guid |
Description: Unique identifier of the activity. Display Name: Service Activity Inherited from: activitypointer EntityType |
activitytypecode |
Edm.String |
Description: Type of activity. Display Name: Activity Type Read-only property Inherited from: activitypointer EntityType |
actualdurationminutes |
Edm.Int32 |
Description: Actual duration of the activity in minutes. Display Name: Actual Duration Inherited from: activitypointer EntityType |
actualend |
Edm.DateTimeOffset |
Description: Actual end time of the activity. Display Name: Actual End Inherited from: activitypointer EntityType |
actualstart |
Edm.DateTimeOffset |
Description: Actual start time of the activity. Display Name: Actual Start Inherited from: activitypointer EntityType |
category |
Edm.String |
Description: Type a category to identify the service activity type, such as routine maintenance or service call, to tie the service activity to a business group or function. Display Name: Category |
community |
Edm.Int32 |
Description: Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only. Inherited from: activitypointer EntityType |
createdon |
Edm.DateTimeOffset |
Description: Date and time when the activity was created. Display Name: Created On Read-only property Inherited from: activitypointer EntityType |
deliverylastattemptedon |
Edm.DateTimeOffset |
Description: Date and time when the delivery of the activity was last attempted. Read-only property Inherited from: activitypointer EntityType |
deliveryprioritycode |
Edm.Int32 |
Description: Priority of delivery of the activity to the email server. Inherited from: activitypointer EntityType |
description |
Edm.String |
Description: Description of the activity. Display Name: Description Inherited from: activitypointer EntityType |
exchangeitemid |
Edm.String |
Description: The message id of activity which is returned from Exchange Server. Inherited from: activitypointer EntityType |
exchangerate |
Edm.Decimal |
Description: Exchange rate for the currency associated with the activitypointer with respect to the base currency. Display Name: Exchange Rate Read-only property Inherited from: activitypointer EntityType |
exchangeweblink |
Edm.String |
Description: Shows the web link of Activity of type email. Inherited from: activitypointer EntityType |
importsequencenumber |
Edm.Int32 |
Description: Unique identifier of the data import or data migration that created this record. Display Name: Import Sequence Number |
instancetypecode |
Edm.Int32 |
Description: Type of instance of a recurring series. Read-only property Inherited from: activitypointer EntityType |
isalldayevent |
Edm.Boolean |
Description: Select whether the service activity is an all-day event to make sure the required resources are scheduled for the full day. Default Options: 1 : Yes Display Name: All Day Event |
isbilled |
Edm.Boolean |
Description: Information regarding whether the activity was billed as part of resolving a case. Default Options: 1 : Yes Display Name: Is Billed Inherited from: activitypointer EntityType |
ismapiprivate |
Edm.Boolean |
Description: For internal use only. Default Options: 1 : Yes Display Name: Is Private Inherited from: activitypointer EntityType |
isregularactivity |
Edm.Boolean |
Description: Information regarding whether the activity is a regular activity type or event type. Default Options: 1 : Yes Display Name: Is Regular Activity Read-only property Inherited from: activitypointer EntityType |
isworkflowcreated |
Edm.Boolean |
Description: Information regarding whether the activity was created from a workflow rule. Default Options: 1 : Yes Display Name: Is Workflow Created Inherited from: activitypointer EntityType |
lastonholdtime |
Edm.DateTimeOffset |
Description: Contains the date and time stamp of the last on hold time. Display Name: Last On Hold Time Inherited from: activitypointer EntityType |
leftvoicemail |
Edm.Boolean |
Description: Left the voice mail Inherited from: activitypointer EntityType |
location |
Edm.String |
Description: Type the location where the service activity will take place, such as a conference room, customer office, or other venue. Display Name: Delivery Location |
modifiedon |
Edm.DateTimeOffset |
Description: Date and time when activity was last modified. Display Name: Modified On Read-only property Inherited from: activitypointer EntityType |
onholdtime |
Edm.Int32 |
Description: Shows how long, in minutes, that the record was on hold. Display Name: On Hold Time (Minutes) Read-only property Inherited from: activitypointer EntityType |
overriddencreatedon |
Edm.DateTimeOffset |
Description: Date and time that the record was migrated. Display Name: Record Created On |
postponeactivityprocessinguntil |
Edm.DateTimeOffset |
Description: For internal use only. Read-only property Inherited from: activitypointer EntityType |
prioritycode |
Edm.Int32 |
Description: Priority of the activity. Default Options: 0 : Low Display Name: Priority Inherited from: activitypointer EntityType |
processid |
Edm.Guid |
Description: Unique identifier of the Process. Inherited from: activitypointer EntityType |
scheduleddurationminutes |
Edm.Int32 |
Description: Scheduled duration of the activity, specified in minutes. Display Name: Scheduled Duration Inherited from: activitypointer EntityType |
scheduledend |
Edm.DateTimeOffset |
Description: Scheduled end time of the activity. Display Name: Scheduled End Inherited from: activitypointer EntityType |
scheduledstart |
Edm.DateTimeOffset |
Description: Scheduled start time of the activity. Display Name: Scheduled Start Inherited from: activitypointer EntityType |
senton |
Edm.DateTimeOffset |
Description: Date and time when the activity was sent. Read-only property Inherited from: activitypointer EntityType |
seriesid |
Edm.Guid |
Description: Uniqueidentifier specifying the id of recurring series of an instance. Read-only property Inherited from: activitypointer EntityType |
sortdate |
Edm.DateTimeOffset |
Description: Shows the date and time by which the activities are sorted. Display Name: Sort Date Inherited from: activitypointer EntityType |
stageid |
Edm.Guid |
Description: Unique identifier of the Stage. Inherited from: activitypointer EntityType |
statecode |
Edm.Int32 |
Description: Status of the activity. Default Options: 0 : Open Display Name: Status Inherited from: activitypointer EntityType |
statuscode |
Edm.Int32 |
Description: Reason for the status of the activity. Default Options: 1 : Requested Display Name: Status Reason Inherited from: activitypointer EntityType |
subcategory |
Edm.String |
Description: Type a subcategory to identify the service activity type and relate the activity to a specific product, service region, business group, or other function. Display Name: Sub-Category |
subject |
Edm.String |
Description: Subject associated with the activity. Display Name: Subject Inherited from: activitypointer EntityType |
subscriptionid |
Edm.Guid |
Description: For internal use only. Display Name: Subscription |
timezoneruleversionnumber |
Edm.Int32 |
Description: For internal use only. Display Name: Time Zone Rule Version Number Inherited from: activitypointer EntityType |
traversedpath |
Edm.String |
Description: For internal use only. Inherited from: activitypointer EntityType |
utcconversiontimezonecode |
Edm.Int32 |
Description: Time zone code that was in use when the record was created. Display Name: UTC Conversion Time Zone Code Inherited from: activitypointer EntityType |
versionnumber |
Edm.Int64 |
Description: Version number of the activity. Display Name: Version Number Read-only property Inherited from: activitypointer EntityType |
Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties
Name |
Single-valued navigation property |
Description |
---|---|---|
_createdby_value |
Unique identifier of the user who created the activity. |
|
_createdonbehalfby_value |
Unique identifier of the delegate user who created the activitypointer. |
|
_modifiedby_value |
Unique identifier of user who last modified the activity. |
|
_modifiedonbehalfby_value |
Unique identifier of the delegate user who last modified the activitypointer. |
|
_ownerid_value |
Unique identifier of the user or team who owns the activity. |
|
_owningbusinessunit_value |
Unique identifier of the business unit that owns the activity. |
|
_owningteam_value |
Unique identifier of the team that owns the activity. |
|
_owninguser_value |
Unique identifier of the user that owns the activity. |
|
_regardingobjectid_value |
Unique identifier of the object with which the activity is associated. |
|
_sendermailboxid_value |
Unique identifier of the mailbox associated with the sender of the email message. |
|
_serviceid_value |
Unique identifier of an associated service. |
|
_siteid_value |
siteid |
Choose the site or location where the service activity will be performed. |
_slaid_value |
Choose the service level agreement (SLA) that you want to apply to the case record. |
|
_slainvokedid_value |
Last SLA that was applied to this case. This field is for internal use only. |
|
_transactioncurrencyid_value |
Unique identifier of the currency associated with the activitypointer. |
Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.
Name |
Type |
Partner |
---|---|---|
activityid_activitypointer |
activity_pointer_service_appointment |
|
createdby |
lk_activitypointer_createdby |
|
createdby_serviceappointment |
lk_serviceappointment_createdby |
|
createdonbehalfby |
lk_activitypointer_createdonbehalfby |
|
createdonbehalfby_serviceappointment |
lk_serviceappointment_createdonbehalfby |
|
modifiedby |
lk_activitypointer_modifiedby |
|
modifiedby_serviceappointment |
lk_serviceappointment_modifiedby |
|
modifiedonbehalfby |
lk_activitypointer_modifiedonbehalfby |
|
modifiedonbehalfby_serviceappointment |
lk_serviceappointment_modifiedonbehalfby |
|
ownerid |
owner_activitypointers |
|
owningbusinessunit |
business_unit_activitypointer |
|
owningbusinessunit_serviceappointment |
business_unit_service_appointments |
|
owningteam |
team_activity |
|
owningteam_serviceappointment |
team_service_appointments |
|
owninguser |
user_activity |
|
owninguser_serviceappointment |
system_user_service_appointments |
|
regardingobjectid_account |
Account_ActivityPointers |
|
regardingobjectid_account_serviceappointment |
Account_ServiceAppointments |
|
regardingobjectid_bookableresourcebooking |
bookableresourcebooking_ActivityPointers |
|
regardingobjectid_bookableresourcebooking_serviceappointment |
bookableresourcebooking_ServiceAppointments |
|
regardingobjectid_bookableresourcebookingheader |
bookableresourcebookingheader_ActivityPointers |
|
regardingobjectid_bookableresourcebookingheader_serviceappointment |
bookableresourcebookingheader_ServiceAppointments |
|
regardingobjectid_bulkoperation |
BulkOperation_ActivityPointers |
|
regardingobjectid_campaign |
Campaign_ActivityPointers |
|
regardingobjectid_campaign_serviceappointment |
Campaign_ServiceAppointments |
|
regardingobjectid_campaignactivity |
CampaignActivity_ActivityPointers |
|
regardingobjectid_contact |
Contact_ActivityPointers |
|
regardingobjectid_contact_serviceappointment |
Contact_ServiceAppointments |
|
regardingobjectid_contract |
Contract_ActivityPointers |
|
regardingobjectid_contract_serviceappointment |
Contract_ServiceAppointments |
|
regardingobjectid_entitlement |
entitlement_ActivityPointers |
|
regardingobjectid_entitlement_serviceappointment |
entitlement_ServiceAppointments |
|
regardingobjectid_entitlementtemplate |
entitlementtemplate_ActivityPointers |
|
regardingobjectid_entitlementtemplate_serviceappointment |
entitlementtemplate_ServiceAppointments |
|
regardingobjectid_incident |
Incident_ActivityPointers |
|
regardingobjectid_incident_serviceappointment |
Incident_ServiceAppointments |
|
regardingobjectid_invoice |
Invoice_ActivityPointers |
|
regardingobjectid_invoice_serviceappointment |
Invoice_ServiceAppointments |
|
regardingobjectid_knowledgearticle |
KnowledgeArticle_ActivityPointers |
|
regardingobjectid_knowledgearticle_serviceappointment |
KnowledgeArticle_ServiceAppointments |
|
regardingobjectid_knowledgebaserecord |
KnowledgeBaseRecord_ActivityPointers |
|
regardingobjectid_knowledgebaserecord_serviceappointment |
KnowledgeBaseRecord_ServiceAppointments |
|
regardingobjectid_lead |
Lead_ActivityPointers |
|
regardingobjectid_lead_serviceappointment |
Lead_ServiceAppointments |
|
regardingobjectid_new_interactionforemail |
new_interactionforemail_ActivityPointers |
|
regardingobjectid_opportunity |
Opportunity_ActivityPointers |
|
regardingobjectid_opportunity_serviceappointment |
Opportunity_ServiceAppointments |
|
regardingobjectid_quote |
Quote_ActivityPointers |
|
regardingobjectid_quote_serviceappointment |
Quote_ServiceAppointments |
|
regardingobjectid_salesorder |
SalesOrder_ActivityPointers |
|
regardingobjectid_salesorder_serviceappointment |
SalesOrder_ServiceAppointments |
|
sendermailboxid |
activitypointer_sendermailboxid_mailbox |
|
serviceid |
service_activity_pointers |
|
serviceid_serviceappointment |
service_service_appointments |
|
siteid |
site_service_appointments |
|
sla_activitypointer_sla |
manualsla_activitypointer |
|
SLAId |
manualsla_serviceappointment |
|
slainvokedid_activitypointer_sla |
sla_activitypointer |
|
slainvokedid_serviceappointment_sla |
sla_serviceappointment |
|
transactioncurrencyid |
TransactionCurrency_ActivityPointer |
|
transactioncurrencyid_serviceappointment |
TransactionCurrency_ServiceAppointment |
Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.
Name |
Type |
Partner |
---|---|---|
activity_campaignresponse |
originatingactivityid_activitypointer |
|
activity_pointer_activity_mime_attachment |
objectid_activitypointer |
|
activity_pointer_appointment |
activityid_activitypointer |
|
activity_pointer_BulkOperation |
activityid_activitypointer |
|
activity_pointer_BulkOperation_logs |
bulkoperationid_activitypointer |
|
activity_pointer_campaignactivity |
activityid_activitypointer |
|
activity_pointer_campaignresponse |
activityid_activitypointer |
|
activity_pointer_email |
activityid_activitypointer |
|
activity_pointer_fax |
activityid_activitypointer |
|
activity_pointer_incident_resolution |
activityid_activitypointer |
|
activity_pointer_letter |
activityid_activitypointer |
|
activity_pointer_opportunity_close |
activityid_activitypointer |
|
activity_pointer_order_close |
activityid_activitypointer |
|
activity_pointer_phonecall |
activityid_activitypointer |
|
activity_pointer_quote_close |
activityid_activitypointer |
|
activity_pointer_recurringappointmentmaster |
activityid_activitypointer |
|
activity_pointer_service_appointment |
activityid_activitypointer |
|
activity_pointer_socialactivity |
activityid_activitypointer |
|
activity_pointer_task |
activityid_activitypointer |
|
activitypointer_activity_parties |
activityid_activitypointer |
|
ActivityPointer_AsyncOperations |
regardingobjectid_activitypointer |
|
ActivityPointer_BulkDeleteFailures |
regardingobjectid_activitypointer |
|
ActivityPointer_CampaignActivityItems |
campaignactivityid |
|
activitypointer_connections1 |
record1id_activitypointer |
|
activitypointer_connections2 |
record2id_activitypointer |
|
ActivityPointer_QueueItem |
objectid_activitypointer |
|
CreatedActivity_BulkOperationLogs |
createdobjectid_activitypointer |
|
serviceappointment_actioncard |
regardingobjectid_serviceappointment_actioncard |
|
serviceappointment_activity_parties |
activityid_serviceappointment |
|
ServiceAppointment_Annotation |
objectid_serviceappointment |
|
ServiceAppointment_AsyncOperations |
regardingobjectid_serviceappointment |
|
ServiceAppointment_BulkDeleteFailures |
regardingobjectid_serviceappointment |
|
serviceappointment_connections1 |
record1id_serviceappointment |
|
serviceappointment_connections2 |
record2id_serviceappointment |
|
ServiceAppointment_QueueItem |
objectid_serviceappointment |
|
ServiceAppointment_SyncErrors |
regardingobjectid_serviceappointment_syncerror |
|
slakpiinstance_activitypointer |
regarding_activitypointer |
|
slakpiinstance_serviceappointment |
regarding_serviceappointment |
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