Get the most out of Teams after upgrading

Upgrade journey diagram, emphasizing the Operational Excellence stage.

This article is part of the Operational Excellence stage of your upgrade journey, which begins as soon as you've completed your upgrade from Skype for Business to Teams.

This article gives an overview of the requirements for getting the most out of operating Teams after your upgrade. By continuously monitoring Teams service capabilities, you can be sure you're delivering the most value for your organization.

Enhance your service overview

After you've successfully deployed Teams to your organization, and are operating the service with quality and reliability, the next step is to regularly evaluate whether you have any opportunities to enhance your services. This is a part of continuous service improvement planning that is a modern standard for cloud service management.

A great way to make sure you're always getting the most out of your services is to monitor the Teams public roadmaps for new feature enhancements that might be of interest to your organization. If you have access to the Microsoft 365 admin center, you'll receive regular updates from us about new and changing features through our Message Center.

When you do see opportunities to enhance your service, take the time to do it right. Revisit Deploy chat, teams, channels, and apps in Microsoft Teams and our implementation phases and apply the same guidance end to end. When making small, incremental changes, it's unlikely that you'll need to complete all activities and tasks in full, but you should be sure to evaluate each activity and task along the way to give yourself the best chance at a successful outcome.

An icon depicting decision points
Decision points
  • Decide who will monitor public roadmaps and other service announcements for new features or services that your organization might benefit from.
  • Decide on the cadence in which to report those new features or services back to the key stakeholders, via your steering committee.
An icon depicting the next steps
Next steps
  • Implement a strategy for staying up to date with your services to get the most value for your organization.
  • Drive service enhancements through a full project lifecycle to make sure you've properly accounted for the impact they have on your deployment.