Create an incident report with Microsoft Copilot in Microsoft Defender

บทความ
10/14/2024
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Microsoft Defender XDR, Microsoft Sentinel in the Microsoft Defender portal

Microsoft Copilot for Security in the Microsoft Defender portal assists security operations teams with writing incident reports efficiently. Utilizing Copilot for Security's AI-powered data processing, security teams can immediately create incident reports with a click of a button in the Microsoft Defender portal.

This guide lists the data in incident reports and contains steps on how to access the incident report creation capability within the Microsoft Defender portal. It also includes information on how to provide feedback about the generated report.

Know before you begin

If you're new to Copilot for Security, you should familiarize yourself with it by reading the following articles:

A comprehensive and clear incident report is an essential reference for security teams and security operations management. However, writing a comprehensive report with the important details present can be a time-consuming task for security operations teams. Collecting, organizing, and summarizing incident information from multiple sources requires focus and detailed analysis to create an information-rich report. With Copilot in Defender, security teams can now instantly create an extensive incident report within the portal.

While an incident summary provides an overview of an incident and how it happened, an incident report consolidates incident information from various data sources available in Microsoft Sentinel and Defender XDR. The Copilot-generated incident report also includes all analyst-driven steps and automated actions, the analysts involved in incident response, and the comments from the analysts. Whether security teams are using Microsoft Sentinel, Defender XDR, or both, all relevant incident data are added into the generated incident report.

Copilot generates the incident report based on the automatic and manual actions implemented, and the analysts' comments and notes posted in the incident. You can review and follow recommendations to ensure that Copilot creates a comprehensive incident report.

Copilot for Security integration in Microsoft Defender

The incident report generation capability in Microsoft Defender is available for customers who have provisioned access to Copilot for Security.

This capability is also available in the Copilot for Security standalone portal through the Microsoft Defender XDR plugin. Know more about preinstalled plugins in Copilot for Security.

Key features

Copilot in Defender creates an incident report containing the following information:

The main incident management actions' timestamps, including:
- Incident creation and closure
- First and last logs, whether the log was analyst-driven or automated, captured in the incident
The analysts involved in incident response
Incident classification, including the analyst's reason for classification that Copilot summarizes
Investigation and remediation actions
Follow up actions like recommendations, open issues, or next steps noted by the analysts in the incident logs

Actions like device isolation, disabling a user, and soft delete of emails are included in the incident report. For a full list of actions included in the incident report, see the Action center. The incident report also includes Microsoft Sentinel playbooks ran. Live response commands and response actions coming from public API sources or from custom detections are not yet supported.

We recommend resolving the incident to view all actions that have been taken. Incidents that are not resolved will partially reflect the actions in the incident report.

Create an incident report

To create an incident report with Copilot in Defender, perform the following steps:

Open an incident page. In the incident page, navigate to the More actions ellipsis (...) and then select Generate incident report. Alternately, you can select the report icon found in the Copilot side panel.
Copilot creates the incident report. You can stop the report creation by selecting Cancel and restart report creation by selecting Regenerate. Additionally, you can restart report creation if you encounter an error.
The incident report card appears on the Copilot pane. The generated report depends on the incident information available from Microsoft Defender XDR and Microsoft Sentinel. Refer to the recommendations to ensure a comprehensive incident report.
Select the More actions ellipsis (...) located on the upper right of the incident report card. To copy the report, select Copy to clipboard and paste the report to your preferred system, Post to activity log to add the report to the activity log in the Microsoft Defender portal, or Export incident as PDF to export the incident data to PDF. Select Regenerate to restart report creation. You can also Open in Copilot for Security to view the results and continue accessing other plugins available in the Copilot for Security standalone portal.
Review the generated incident report. You can provide feedback on the report by selecting the feedback icon found on the bottom of the results .

Export incident data to PDF

You can export the incident data to PDF to create a report that you can easily share with stakeholders. The exported incident data contains relevant information like the attack story, impacted assets, relevant alerts, and AI-generated content from Copilot, like the incident summary and incident report. With this capability, security teams can quickly export more incident information for post-incident discussions within team members or with other stakeholders.

You can follow the steps in export incident data to PDF to generate the PDF.

Recommendations for incident report creation

Here are some recommendations to consider to ensure that Copilot generates a comprehensive and complete incident report:

Classify and resolve the incident before generating the incident report.
Ensure that you write and save comments in the Microsoft Sentinel activity log or in the Microsoft Defender XDR incident activity log to include the comments in the incident report.
Write comments using comprehensive and clear language. In-depth and clear comments provide better context about the response actions. See the following steps to know how to access the comments field:
- Add comments to incidents in the Microsoft Defender portal
- Add comments to incidents in Microsoft Sentinel
For ServiceNow users, enable the Microsoft Sentinel and ServiceNow bi-directional sync to get more robust incident data.
Copy the generated incident report and post it to the activity log in the Microsoft Defender portal to ensure that the incident report is saved in the incident page.

Sample prompt for incident report creation

In the Copilot for Security standalone portal, you can use the following prompt to create the incident report:

Generate the incident report for Defender incident {incident ID}.

Tip

When generating incident reports in the Copilot for Security portal, Microsoft recommends including the word Defender in your prompts to ensure that the incident report creation capability delivers the results.

Provide feedback

Microsoft highly encourages you to provide feedback to Copilot, as it’s crucial for a capability’s continuous improvement. To provide feedback, navigate to the bottom of the Copilot side panel and select the feedback icon Screenshot of the feedback icon for Copilot in Defender cards .

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