msdyn_conversationmessageblock table
A Message Block would constitute a block of messages up till an agent responds (including the messages sent by the agent). A follow up message, after an agent responds, will create another message block, this block again ends with the messages from the agent.
Note
You can only use this table to enable change tracking. You can't customize this table.
Added by: Omnichannel – Base Solution
Messages
Message | Web API Operation | SDK Assembly |
---|---|---|
Assign | PATCH [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) Update ownerid property. |
AssignRequest |
BulkRetain | BulkRetain Action | Microsoft.Crm.Sdk.Messages.BulkRetainRequest |
Create | POST [org URI]/api/data/v9.0/msdyn_conversationmessageblocks See Create |
CreateRequest or Create |
CreateMultiple | CreateMultiple Action | CreateMultipleRequest |
Delete | DELETE [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) See Delete |
DeleteRequest or Delete |
GrantAccess | GrantAccess Action | GrantAccessRequest |
IsValidStateTransition | IsValidStateTransition Function | IsValidStateTransitionRequest |
ModifyAccess | ModifyAccess Action | ModifyAccessRequest |
PurgeRetainedContent | PurgeRetainedContent Action | Microsoft.Crm.Sdk.Messages.PurgeRetainedContentRequest |
Retain | Retain Action | Microsoft.Crm.Sdk.Messages.RetainRequest |
Retrieve | GET [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) See Retrieve |
RetrieveRequest or Retrieve |
RetrieveMultiple | GET [org URI]/api/data/v9.0/msdyn_conversationmessageblocks See Query Data |
RetrieveMultipleRequest or RetrieveMultiple |
RetrievePrincipalAccess | RetrievePrincipalAccess Function | RetrievePrincipalAccessRequest |
RetrieveSharedPrincipalsAndAccess | RetrieveSharedPrincipalsAndAccess Function | RetrieveSharedPrincipalsAndAccessRequest |
RevokeAccess | RevokeAccess Action | RevokeAccessRequest |
RollbackRetain | RollbackRetain Action | Microsoft.Crm.Sdk.Messages.RollbackRetainRequest |
SetState | PATCH [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) Update statecode and statuscode properties. |
SetStateRequest |
Update | PATCH [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) See Update |
UpdateRequest or Update |
UpdateMultiple | UpdateMultiple Action | UpdateMultipleRequest |
ValidateRetentionConfig | ValidateRetentionConfig Action | Microsoft.Crm.Sdk.Messages.ValidateRetentionConfigRequest |
Properties
Property | Value |
---|---|
CollectionSchemaName | msdyn_conversationmessageblocks |
DisplayCollectionName | msdyn_conversationmessageblock |
DisplayName | Conversation Message Block |
EntitySetName | msdyn_conversationmessageblocks |
IsBPFEntity | False |
LogicalCollectionName | msdyn_conversationmessageblocks |
LogicalName | msdyn_conversationmessageblock |
OwnershipType | UserOwned |
PrimaryIdAttribute | msdyn_conversationmessageblockid |
PrimaryNameAttribute | msdyn_name |
SchemaName | msdyn_conversationmessageblock |
Writable columns/attributes
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ImportSequenceNumber
- msdyn_agentid
- msdyn_agentmessagetime
- msdyn_agentresponsesessionid
- msdyn_agentresponsetimeadjforoh
- msdyn_agentresponsetimenotadjforoh
- msdyn_conversationmessageblockId
- msdyn_customermessagesessionid
- msdyn_customermessagetimestamp
- msdyn_inboundmessagecountoutsideoh
- msdyn_inboundmessagecountwithinoh
- msdyn_isfirstresponsetime
- msdyn_name
- msdyn_ocliveworkitemid
- msdyn_outboundmessagecountoutsideoh
- msdyn_outboundmessagecountwithinoh
- msdyn_responsetimeadjforoh
- msdyn_responsetimenotadjforoh
- OverriddenCreatedOn
- OwnerId
- OwnerIdType
- statecode
- statuscode
- TimeZoneRuleVersionNumber
- UTCConversionTimeZoneCode
ImportSequenceNumber
Property | Value |
---|---|
Description | Sequence number of the import that created this record |
DisplayName | Import Sequence Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | importsequencenumber |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
msdyn_agentid
Property | Value |
---|---|
Description | Id of Agent who first responded to customer in this message block |
DisplayName | Agent Id |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_agentid |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
msdyn_agentmessagetime
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Timestamp of first message sent by agent within a message block. Each message block record is a summary of consecutive messages sent by customer and agent’s response to the same |
DisplayName | Agent message time |
Format | DateOnly |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_agentmessagetime |
RequiredLevel | None |
Type | DateTime |
msdyn_agentresponsesessionid
Property | Value |
---|---|
Description | Agent response session identifier. The session in which agent responded to the customer’s message within this message block |
DisplayName | Agent response session identifier |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_agentresponsesessionid |
RequiredLevel | None |
Targets | msdyn_ocsession |
Type | Lookup |
msdyn_agentresponsetimeadjforoh
Property | Value |
---|---|
Description | Time it took for the agent to respond to the customer from the time agent accepted the session., excluding agent's out of operating hours (OOOH) |
DisplayName | Agent response time adjusted for operating hours. |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_agentresponsetimeadjforoh |
MaxValue | 100000000000 |
MinValue | -100000000000 |
Precision | 2 |
RequiredLevel | None |
Type | Decimal |
msdyn_agentresponsetimenotadjforoh
Property | Value |
---|---|
Description | Time it took for the agent to respond to the customer from the time agent accepted the session, including agent's out of operating hours (OOOH) |
DisplayName | Agent response time not adjusted for OH |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_agentresponsetimenotadjforoh |
MaxValue | 100000000000 |
MinValue | -100000000000 |
Precision | 2 |
RequiredLevel | None |
Type | Decimal |
msdyn_conversationmessageblockId
Property | Value |
---|---|
Description | Unique identifier for entity instances |
DisplayName | Conversation Message Blocks |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | msdyn_conversationmessageblockid |
RequiredLevel | SystemRequired |
Type | Uniqueidentifier |
msdyn_customermessagesessionid
Property | Value |
---|---|
Description | Customer message session identifier. The session in which customer sent the message within this message block |
DisplayName | Customer message session identifier |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_customermessagesessionid |
RequiredLevel | None |
Targets | msdyn_ocsession |
Type | Lookup |
msdyn_customermessagetimestamp
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Customer Message Session timestamp. Timestamp of first customer message within this message block |
DisplayName | Customer message time |
Format | DateOnly |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_customermessagetimestamp |
RequiredLevel | None |
Type | DateTime |
msdyn_inboundmessagecountoutsideoh
Property | Value |
---|---|
Description | Number of messages from customer to agent outside the agent's operating hours |
DisplayName | In message outside OH |
Format | None |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_inboundmessagecountoutsideoh |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
msdyn_inboundmessagecountwithinoh
Property | Value |
---|---|
Description | Number of messages from customer to agent within the agent's operating hours |
DisplayName | In message within OH |
Format | None |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_inboundmessagecountwithinoh |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
msdyn_isfirstresponsetime
Property | Value |
---|---|
Description | Indicates if this message block contains the first response time for the conversation |
DisplayName | Is first response time |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_isfirstresponsetime |
RequiredLevel | None |
Type | Boolean |
msdyn_isfirstresponsetime Choices/Options
Value | Label |
---|---|
1 | Yes |
0 | No |
DefaultValue: False
msdyn_name
Property | Value |
---|---|
Description | The name of the custom entity |
DisplayName | Name |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_name |
MaxLength | 100 |
RequiredLevel | ApplicationRequired |
Type | String |
msdyn_ocliveworkitemid
Property | Value |
---|---|
Description | Conversation Id |
DisplayName | Conversation Id |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_ocliveworkitemid |
RequiredLevel | None |
Targets | msdyn_ocliveworkitem |
Type | Lookup |
msdyn_outboundmessagecountoutsideoh
Property | Value |
---|---|
Description | Number of messages from agent to customer outside the agent's operating hours |
DisplayName | Outbound message outside operating hours |
Format | None |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_outboundmessagecountoutsideoh |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
msdyn_outboundmessagecountwithinoh
Property | Value |
---|---|
Description | Number of messages from agent to customer within the agent's operating hours |
DisplayName | Outboud message within operating hours |
Format | None |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_outboundmessagecountwithinoh |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
msdyn_responsetimeadjforoh
Property | Value |
---|---|
Description | Time it took to respond to customer, excluding agent's out of operating hours (OOOH) |
DisplayName | Response time adjusted for OH |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_responsetimeadjforoh |
MaxValue | 100000000000 |
MinValue | -100000000000 |
Precision | 2 |
RequiredLevel | None |
Type | Decimal |
msdyn_responsetimenotadjforoh
Property | Value |
---|---|
Description | Time it took to respond to customer, including agent's out of operating hours |
DisplayName | Response time not adjusted for OH |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_responsetimenotadjforoh |
MaxValue | 100000000000 |
MinValue | -100000000000 |
Precision | 2 |
RequiredLevel | None |
Type | Decimal |
OverriddenCreatedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time that the record was migrated |
DisplayName | Record Created On |
Format | DateOnly |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | overriddencreatedon |
RequiredLevel | None |
Type | DateTime |
OwnerId
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Owner Id |
DisplayName | Owner |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | ownerid |
RequiredLevel | SystemRequired |
Targets | systemuser,team |
Type | Owner |
OwnerIdType
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Owner Id Type |
DisplayName | |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridtype |
RequiredLevel | SystemRequired |
Type | EntityName |
statecode
Property | Value |
---|---|
Description | Status of the Conversation Message Blocks |
DisplayName | Status |
IsValidForCreate | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statecode |
RequiredLevel | SystemRequired |
Type | State |
statecode Choices/Options
Value | Label | DefaultStatus | InvariantName |
---|---|---|---|
0 | Active | 1 | Active |
1 | Inactive | 2 | Inactive |
statuscode
Property | Value |
---|---|
Description | Reason for the status of the Conversation Message Blocks |
DisplayName | Status Reason |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statuscode |
RequiredLevel | None |
Type | Status |
statuscode Choices/Options
Value | Label | State |
---|---|---|
1 | Active | 0 |
2 | Inactive | 1 |
TimeZoneRuleVersionNumber
Property | Value |
---|---|
Description | For internal use only. |
DisplayName | Time Zone Rule Version Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | timezoneruleversionnumber |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
UTCConversionTimeZoneCode
Property | Value |
---|---|
Description | Time zone code that was in use when the record was created |
DisplayName | UTC Conversion Time Zone Code |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | utcconversiontimezonecode |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
Read-only columns/attributes
These columns/attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- msdyn_agentidName
- msdyn_agentidYomiName
- msdyn_agentresponsesessionidName
- msdyn_customermessagesessionidName
- msdyn_ocliveworkitemidName
- OwnerIdName
- OwnerIdYomiName
- OwningBusinessUnit
- OwningBusinessUnitName
- OwningTeam
- OwningUser
- VersionNumber
CreatedBy
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the user who created the record |
DisplayName | Created By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
CreatedByName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
CreatedByYomiName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
CreatedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was created |
DisplayName | Created On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdon |
RequiredLevel | None |
Type | DateTime |
CreatedOnBehalfBy
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the delegate user who created the record |
DisplayName | Created By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
CreatedOnBehalfByName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
CreatedOnBehalfByYomiName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
ModifiedBy
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the user who modified the record |
DisplayName | Modified By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
ModifiedByName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
ModifiedByYomiName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
ModifiedOn
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was modified |
DisplayName | Modified On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedon |
RequiredLevel | None |
Type | DateTime |
ModifiedOnBehalfBy
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the delegate user who modified the record |
DisplayName | Modified By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
ModifiedOnBehalfByName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
ModifiedOnBehalfByYomiName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
msdyn_agentidName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | msdyn_agentidname |
MaxLength | 200 |
RequiredLevel | None |
Type | String |
msdyn_agentidYomiName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | msdyn_agentidyominame |
MaxLength | 200 |
RequiredLevel | None |
Type | String |
msdyn_agentresponsesessionidName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | msdyn_agentresponsesessionidname |
MaxLength | 200 |
RequiredLevel | None |
Type | String |
msdyn_customermessagesessionidName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | msdyn_customermessagesessionidname |
MaxLength | 200 |
RequiredLevel | None |
Type | String |
msdyn_ocliveworkitemidName
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | msdyn_ocliveworkitemidname |
MaxLength | 200 |
RequiredLevel | None |
Type | String |
OwnerIdName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Name of the owner |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
OwnerIdYomiName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Yomi name of the owner |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
OwningBusinessUnit
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the business unit that owns the record |
DisplayName | Owning Business Unit |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | owningbusinessunit |
RequiredLevel | None |
Targets | businessunit |
Type | Lookup |
OwningBusinessUnitName
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owningbusinessunitname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
OwningTeam
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the team that owns the record |
DisplayName | Owning Team |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owningteam |
RequiredLevel | None |
Targets | team |
Type | Lookup |
OwningUser
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the user that owns the record |
DisplayName | Owning User |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owninguser |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
VersionNumber
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Version Number |
DisplayName | Version Number |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | versionnumber |
MaxValue | 9223372036854775807 |
MinValue | -9223372036854775808 |
RequiredLevel | None |
Type | BigInt |
One-To-Many Relationships
Listed by SchemaName.
- msdyn_conversationmessageblock_SyncErrors
- msdyn_conversationmessageblock_DuplicateMatchingRecord
- msdyn_conversationmessageblock_DuplicateBaseRecord
- msdyn_conversationmessageblock_AsyncOperations
- msdyn_conversationmessageblock_MailboxTrackingFolders
- msdyn_conversationmessageblock_UserEntityInstanceDatas
- msdyn_conversationmessageblock_ProcessSession
- msdyn_conversationmessageblock_BulkDeleteFailures
- msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses
msdyn_conversationmessageblock_SyncErrors
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_SyncErrors Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | syncerror |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_SyncErrors |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_DuplicateMatchingRecord
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_DuplicateMatchingRecord Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | duplicaterecord |
ReferencingAttribute | duplicaterecordid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_DuplicateMatchingRecord |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_DuplicateBaseRecord
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_DuplicateBaseRecord Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | duplicaterecord |
ReferencingAttribute | baserecordid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_DuplicateBaseRecord |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_AsyncOperations
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_AsyncOperations Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | asyncoperation |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_AsyncOperations |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_MailboxTrackingFolders
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_MailboxTrackingFolders Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | mailboxtrackingfolder |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_MailboxTrackingFolders |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_UserEntityInstanceDatas
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_UserEntityInstanceDatas Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | userentityinstancedata |
ReferencingAttribute | objectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_UserEntityInstanceDatas |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_ProcessSession
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_ProcessSession Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | processsession |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_ProcessSession |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_BulkDeleteFailures
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_BulkDeleteFailures Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | bulkdeletefailure |
ReferencingAttribute | regardingobjectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_BulkDeleteFailures |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | principalobjectattributeaccess |
ReferencingAttribute | objectid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses |
AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Many-To-One Relationships
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related table. Listed by SchemaName.
- lk_msdyn_conversationmessageblock_createdby
- lk_msdyn_conversationmessageblock_createdonbehalfby
- lk_msdyn_conversationmessageblock_modifiedby
- lk_msdyn_conversationmessageblock_modifiedonbehalfby
- user_msdyn_conversationmessageblock
- team_msdyn_conversationmessageblock
- business_unit_msdyn_conversationmessageblock
- msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid
- msdyn_ocsession_msdyn_conversationmessageblock_msdyn_agentresponsesessionid
- msdyn_ocsession_msdyn_conversationmessageblock_msdyn_customermessagesessionid
- msdyn_systemuser_msdyn_conversationmessageblock_msdyn_agentid
lk_msdyn_conversationmessageblock_createdby
Added by: System Solution Solution
See lk_msdyn_conversationmessageblock_createdby One-To-Many relationship.
lk_msdyn_conversationmessageblock_createdonbehalfby
Added by: System Solution Solution
See lk_msdyn_conversationmessageblock_createdonbehalfby One-To-Many relationship.
lk_msdyn_conversationmessageblock_modifiedby
Added by: System Solution Solution
See lk_msdyn_conversationmessageblock_modifiedby One-To-Many relationship.
lk_msdyn_conversationmessageblock_modifiedonbehalfby
Added by: System Solution Solution
See systemuser Table lk_msdyn_conversationmessageblock_modifiedonbehalfby One-To-Many relationship.
user_msdyn_conversationmessageblock
Added by: System Solution Solution
See systemuser Table user_msdyn_conversationmessageblock relationship.
team_msdyn_conversationmessageblock
Added by: System Solution Solution
See team Table team_msdyn_conversationmessageblock One-To-Many relationship.
business_unit_msdyn_conversationmessageblock
Added by: System Solution Solution
See businessunit Table business_unit_msdyn_conversationmessageblock One-To-Many relationship.
msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid
Added by: Active Solution Solution
See msdyn_ocliveworkitem Table msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid One-To-Many relationship.
msdyn_ocsession_msdyn_conversationmessageblock_msdyn_agentresponsesessionid
Added by: Active Solution Solution
See msdyn_ocsession Table msdyn_ocsession_msdyn_conversationmessageblock_msdyn_agentresponsesessionid One-To-Many relationship.
msdyn_ocsession_msdyn_conversationmessageblock_msdyn_customermessagesessionid
Added by: Active Solution Solution
See msdyn_ocsession Table msdyn_ocsession_msdyn_conversationmessageblock_msdyn_customermessagesessionid One-To-Many relationship.
msdyn_systemuser_msdyn_conversationmessageblock_msdyn_agentid
Added by: System Solution Solution
See systemuser Table msdyn_systemuser_msdyn_conversationmessageblock_msdyn_agentid One-To-Many relationship.
Related information
Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service