Enable self-checkout in Store Commerce app
Important
This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
Enabled for | Public preview | General availability |
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Users by admins, makers, or analysts | Apr 29, 2024 | - |
Business value
Point-of-sale (POS) customers can turn on kiosk-based self-checkout on the Store Commerce app in Dynamics 365 Commerce to reuse existing workflows. This functionality allows customers to enable self-checkout for items that can be scanned and paid for by credit or debit card.
Feature details
The following capabilities that enable customers to turn on self-checkout are available as part of this release:
- Enable out-of-the-box, customer-facing self-checkout layout using Commerce headquarters configuration.
- Enable the ability to scan and add items to the cart.
- Enable the lookup of nonbarcoded items by item code.
- Browse products to add to the cart.
- Scan loyalty cards and associate customers with the transactions.
- Block certain products from being offered in self-checkout.
- Provide cashier assistance flow for void, override, and suspend operations.
- Accept payment by credit or debit card.