Hello, I’m Henry, and I’d like to share my insights on this issue. I’m working to translate and understand your concern.
I see that the problem is more likely caused by a misconfiguration, a corrupted system component, or a specific policy setting.
You could try some methods:
Method 1: Reset the Windows Spotlight Component via PowerShell (Most Recommended)
This is the most effective method because it directly resets the background app responsible for the Spotlight feature.
Right-click on the Start Menu button and select "Terminal (Admin)" or "Windows PowerShell (Admin)".
- In the blue or black window that opens, copy and paste the following command, then press Enter. This command finds and re-registers the Spotlight application package.
-
Get-AppxPackage Microsoft.Windows.ContentDeliveryManager | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register ``"$($_.InstallLocation)\AppXManifest.xml"`` -Verbose}
You will see some text as the process runs. Wait for it to complete and for the cursor to return to a new line. Restart your computer. After restarting, go back to Settings > Personalization > Background and check if the "Windows Spotlight" option has returned.
Method 2: Check Group Policy Settings
Your version of Windows has the Group Policy Editor so let's try with this
- Press the Win + R keys to open the Run dialog, type gpedit.msc, and press Enter. This will open the Local Group Policy Editor.
- In the left-hand panel, navigate to the following path: Computer Configuration > Administrative Templates > Windows Components > Cloud Content
- Click on Cloud Content. In the right-hand window, look for the following policies and ensure their state is set to "Not Configured" or "Disabled". If any are "Enabled," double-click them to change the setting.
- Turn off all Windows Spotlight features
- Configure Windows Spotlight on the lock screen (should be Not Configured to allow user control)
- Most Importantly: Configure Windows Spotlight on desktop (This is a newer policy that might be present).
- Next, navigate to this path: User Configuration > Administrative Templates > Windows Components > Cloud Content
- Check for the same policies here and ensure they are also Not Configured or Disabled.
- Restart your computer after making any changes.We will start with the most direct and likely solutions first.
I hope this helps guide you in the right direction.