获取管理员权限时，怎样添加新的DNS 记录来验证拥有此域

Question

您好，

请问我教育邮箱申请的Microsoft 365账号，获取管理员权限时，怎样添加新的 DNS 记录来验证拥有此域，目前已经根据官方说明在学校的教育邮箱设置里面找了很久，但一直没有找到能够添加TEX值的那些功能，烦请解答一下，非常感谢！！！

Answer 1

Dear 大白兔7981,

您好

日安！感谢您发布到微软社区。我们很乐意为您提供帮助。

我们理解您在为您的网域添加 TXT 记录时遇到问题。

根据有关此错误消息的案例描述，通常应在域 Web 托管提供商端下正确添加 DNS 记录，以验证您的域并将其与 Microsoft 365 连接。以下是详细信息文章仅供参考：添加 DNS 记录以连接域 - Microsoft 365 管理员|微软学习

请验证在域名托管服务商处添加的 TXT 记录是否与管理中心中的记录匹配。如果是这种情况，请给它一些时间，以便域更改与我们的系统一起传播。

如果问题仍然存在，我们认为我们的技术支持团队应进一步调查。

请理解，我们没有更高的权限来检查和分析此方案，并且考虑到您的方案可能给您带来不便，为了快速提供帮助，请联系您的组织管理员，或者您可以创建服务请求以通过O365管理中心将此症状报告给我们的在线渠道。我们的专用通道可以进一步远程与您联系，以进行进一步的故障排除。

非常感谢您的耐心和合作。

获取支持 - Microsoft 365 管理员|微软学习

非常感谢您的耐心和合作。

感谢您的理解。

真诚地

Ashraf | Microsoft Community Moderator

Translated by Bing Microsoft Translator

Dear 大白兔7981,

Good day!

Thank you for contacting Microsoft Community.

We understand that you are having an issue adding a TXT record for your domain.

Based on the case description regarding this error message, generally the DNS record should be added properly under the Domain web hosting provider side to verify and connect your domain with Microsoft 365. Here is the detailed information article just for reference: Add DNS records to connect your domain

Please verify if the TXT record added at the domain host matches with the one in the admin center. If that's the case, kindly give it sometime for the domain changes to propagate with our system.

If the issue still persists, we believe it should be further investigated by our technical support team.

Please understand that we don’t have higher permissions to check and analyze this scenario and considering your scenario maybe inconveniencing, to quickly help assist, kindly contact your organization admin or you can create a service request to report this symptom to our online channel through the O365 admin center. Our dedicated channel can further connect with you remotely, for further troubleshooting.

Get support for Microsoft 365 for business -- Online support

Your patience and cooperation are much appreciated.

Thank you for your Kind understanding.

Best Regards,

Ashraf | Microsoft Community Moderator