微软合作伙伴中心，账户设置中的，工作证明验证失败，已经提交超过5天，请审核回复

Question

The company intends to release the software on the Microsoft Store, but has been stuck at the stage of work proof review. It has submitted the domain name purchase proof documents as required, but the review has exceeded 5 days. Please reply to the review ASAP.

Answer 1

Hello @Gongfen Qiu ,

Since there is no correct tag on this forum, I will try my best to assist you. The right place to get help is directly through Partner Center. To create a support ticket, go to the top right corner, click AI Assist, and enter a short description of your problem. Once the AI responds, a Contact Support option will appear at the bottom of the chatbox. When filling out the ticket, make sure to include your App ID and a clear timeline of your submissions so the support team can pick it up without needing to ask follow-up questions.

If you do not hear back after a few days, I would also suggest reposting in the English locale forum so it gets routed to the right tag and picked up faster. If my support was somehow helpful to you, I would greatly appreciate it if you could follow the instructions here so others with the same problem can benefit as well.

Hope this gets you unblocked soon. Thank you.