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I attempted AZ 900 exam on 9th April and had scored 900 marks, yet I'm unable to find my certificate.

Sameer kumar Medapati 0 Reputation points
2026-04-12T17:12:42.0266667+00:00

I attempted AZ 900 exam on 9th April and had scored 900 marks, yet I'm unable to find my certificate.

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  1. Julian Sharp 23,736 Reputation points
    2026-04-12T18:25:58.89+00:00

    It can take 24-48 hours for results to appear on your Microsoft Learn profile under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab especially over the weekend. What you need to check and then do is covered by this page https://learn.microsoft.com/credentials/certifications/missing-certifications

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  1. Q&A Assist
    2026-04-12T17:12:52.2333333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    After passing AZ-900, the certificate is accessed and downloaded through the Microsoft Learn / Certification Dashboard, not from Pearson VUE directly.

    Follow these steps to locate and download the certificate:

    1. Sign in to Microsoft Learn
      • Go to Microsoft Learn and sign in with the same personal Microsoft account that was used to schedule and take the AZ-900 exam.
    2. Open the Certifications area
      • Select the profile icon in the top-right corner → Profile.
      • Go to Credentials → Certifications.
      • AZ-900 should appear under your certifications if the exam result is correctly associated with this account.
    3. Open the Certification Dashboard and download the certificate
      • From the Certifications view, open your Certification Dashboard (for example, via any “View certification details”/dashboard entry shown there).
      • In the Certificates section, select View Certificates.
      • Select the Microsoft Certified: Azure Fundamentals certificate and use the download/print option to save or print it.

    If the certificate or exam does not appear under this account (for example, if the exam was taken with a different email or there is an account-linking issue), contact the dedicated credentials support team:

    1. Go to the credentials support portal at the link provided in the context.
    2. Sign in with the account used for the exam.
    3. Complete and save your contact details.
    4. Open the same link again; it will preselect Product Family: Learning and Service: Microsoft Credentials.
    5. Submit a support request describing that AZ-900 was passed on 9 April with a score of 900 but the certificate is missing from the dashboard.

    The Microsoft Credentials Support team can check exam history, fix account-link issues, and enable access to the missing certificate.

    References:

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