Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,420 questions
2 answers
double Billing
Our account is under Collision Tech owner is [Moderator Note: Personal Info Removed]. We started a monthly subscription in Aug 2019 paying a monthly charge of 9.99, then in Feb 2023 we went to a yearly fee off 99.99, then last year we were billed 129.99…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 49%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
1 answer
Windows 10 LTSC end-of-life — what’s the migration plan?
With older LTSC versions approaching end-of-support, we’re being forced to think about next steps. Are you planning to move to Windows 11 LTSC, extend support, or switch strategy entirely?
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-04-29T02:23:41.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 9%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thacsyn Katrak
0
Reputation points
answered 2026-04-29T02:24:04.6+00:00
Q&A Assist
1 answer
One Drive Licence
Hi, my office account oneDrive licence had expired. I have problem sourcing my main account user to renew the licence which my administrative told me they lost the email that is tagged to my work email. Can someone assist me urgently to help me locate my…
Microsoft 365 and Office | OneDrive | For business | MacOS
Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
940 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 36%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
0 answers
configured NPS and NPS extension on 2022 server for Citrix netscaler 2FA authentication with Azure entra Account
We have configured NPS and NPS extension on 2022 server for Citrix netscaler 2FA authentication with Azure entra Account but we are facing below issue. NPS Extension for Azure MFA: CID: 3ab71e1d-0f79-4efe-9392-f1fb50bc03c1 :Exception in Authentication…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,159 questions
asked 2026-04-27T02:06:38.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 68%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Aung Nyi Nyi Win
0
Reputation points
commented 2026-04-29T02:22:22.1133333+00:00
Aung Nyi Nyi Win
0
Reputation points
0 answers
What is the best way to recover a tenant with lost 2FA
Hey, I have a microsoft account with Lost 2FA and this is kind of my last idea. I had a support ticket opened and closed on me after 4 months with zero support regarding this issue. Essentially I lost my 2nd factor authentication method (microsoft…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,251 questions
asked 2026-04-29T02:21:28.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 51%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dawn Ruby Nishimoto
0
Reputation points
asked 2026-04-29T02:21:28.13+00:00
Dawn Ruby Nishimoto
0
Reputation points
1 answer
cannot receive emails
logged into email account with new password and can not recieve emails
Outlook | Web | Outlook.com | Email
8,258 questions
asked 2026-04-28T22:25:10.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 31%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
RICHARD brady
0
Reputation points
answered 2026-04-29T02:19:30.4433333+00:00
Manoel Barros
18,105
Reputation points
Independent Advisor
2 answers
how do I eliminate the little white "x" in the black dot that sits on my audio icon on the bar at the bottom of the screen?
I get no sound on the computer, and the "speaker" icon at the bottom of the screen is overlaid with a white "x" in a black dot.
Windows for home | Windows 10 | Devices and drivers
39,449 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 66%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
2 answers
Office 365 Update version 2604
Anybody else having issues with the latest Update blocking exchanges between Excel and Outlook using the Outlook.MailItem, have rolled back to 2603 and the VBA MAcro is working perfectly again.
Developer technologies | Visual Basic for Applications
Developer technologies | Visual Basic for Applications
An implementation of Visual Basic that is built into Microsoft products.
1,625 questions
asked 2026-04-27T18:23:51.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 70%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
andy
0
Reputation points
commented 2026-04-29T02:18:01.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jack Dang (WICLOUD CORPORATION)
17,005
Reputation points Microsoft External Staff
Moderator
2 answers
Mobile phone won't link to Windows 11
I have changed my mobile phone to a new Samsung A56. Trying to get MS phone link to work. It used to work a treat on the old phone. So, on Settings Bluetooth and devices under Mobile Removed old phone added new phone. Used the QR code as part of that…
Windows for home | Windows 11 | Connect Phone and PC
1,248 questions
asked 2026-04-28T13:47:56.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Graham Marriott
20
Reputation points
answered 2026-04-29T02:17:33.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
6,500
Reputation points Microsoft External Staff
Moderator
1 answer
cant install office 2021 for mac on a mac mini
I am trying to install microsoft office 2021 on a mac mini. I created a new microsoft account and entered the product key in my account and the subscriptions tab shows it is ready to install I click on install and a pkg file down loads. The file…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,456 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
1 answer
Delay in UserID before it is accessible under entitlement management
I have a logic app that sends an invite to external user using the below GraphAPI, https://graph.microsoft.com/v1.0/invitations And immediately after the response, registers the invitedUser.id under entitlement management using below…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
3,896 questions
asked 2026-04-29T02:15:06.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 70%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kumara Raghuramaiah-JHG
20
Reputation points
edited the question 2026-04-29T02:16:59.9433333+00:00
Kumara Raghuramaiah-JHG
20
Reputation points
1 answer
Noy able to sign in even with password reset.
Can someone help me sign into my account. When I enter mt password I keep getting the message that it is incorrect or entered too many times even after I have reset it. There are no mistakes made. It does not even give me a chance to re- enter it. Can…
Outlook | Web | Outlook.com | Email
8,258 questions
asked 2026-04-29T02:15:32.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Michael Schmierer
0
Reputation points
answered 2026-04-29T02:15:44.54+00:00
Q&A Assist
2 answers
Riot Vanguard (vgc.exe) consuming 100% of bandwidth on windows 11 - Error VAN185
Hello i am experiencing a critical issue with riot vanguard (vgc.exe) on my HP Victus 15 (windows 11) the proccess vgc.exe is constantly consuming all my internet bandwidth this behavior is causing server lag and error "VAN 185" during…
Windows for home | Windows 11 | Gaming
4,816 questions
asked 2026-04-28T21:57:18.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 48%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
majd baranbo
0
Reputation points
answered 2026-04-29T02:14:36.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
108.6K
Reputation points
Independent Advisor
2 answers
On Office 365-Access i got a message - there isn't enough memory to update the display
Hello, When I print to Microsoft print to pdf on Office 365 Access app version 2604 64Bit from a program inside access that our developer in our organiztaion made that when clicking on print to pdf after the user inserted data to a form - The operation…
Microsoft 365 and Office | Access | For business | Windows
Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
2,014 questions
asked 2026-04-28T06:32:02.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 16%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tomer Schuman
0
Reputation points
commented 2026-04-29T02:14:21.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
12,905
Reputation points Microsoft External Staff
Moderator
0 answers
Cannot view documents side by side
The view documents side by side in my document ribbon is entirely missing. If I go up to window at the top and click that the option to view side by side is greyed out. I have a 365 subscription so I assume I am using the current version of Word. Why is…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,346 questions
asked 2026-04-29T02:14:04.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 94%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Peter Whalley-Thompson
0
Reputation points
answered 2026-04-29T02:14:15.72+00:00
Q&A Assist
1 answer
I am unable to login on portal.azure.com
I am getting below message just after completion of 03 steps wizard form to login in azure, even 1$ deduction has been successfull performed from my bank. Please check and share the procedure to login. Sign-in failed Error code:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,159 questions
asked 2026-04-28T06:22:44.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 43%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Ather Usmani
0
Reputation points
answered 2026-04-29T02:14:02.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
38,335
Reputation points Microsoft External Staff
Moderator
1 answer
Acceso a Microsoft exchange administración global
Hola buenas tardes. Al asociar mi dominio en la administración global de Microsoft Exchange (Plan 2) he perdido el acceso a la administración global, y quisiera saber el procedimiento a seguir para recuperar el acceso. No puedo acceder ni con…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,148 questions
asked 2026-04-27T17:54:57.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 65%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Isabel Albiach
0
Reputation points
commented 2026-04-29T02:13:24.5466667+00:00
Dora-T
12,905
Reputation points Microsoft External Staff
Moderator
1 answer
My computer got hacked and I had a MS 365 account and could not recover it and started a new one. Can I get the account credit?
My computer was hacked. I had a MS 365 account, but could not recover it when I redid my computer. I started a new one on this profile/email. May I get credit from my old account.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,307 questions
asked 2026-04-28T22:50:54.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 8%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tom Hausner
0
Reputation points
answered 2026-04-29T02:12:58.7166667+00:00
Manoel Barros
18,105
Reputation points
Independent Advisor
1 answer
What could be the problem with MSD with below error screenshot when one clicks +/Add
What could be the problem with MSD with below error screenshot when one clicks +/Add
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,461 questions
asked 2026-04-28T17:40:21.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 68%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Antony Ngure
0
Reputation points
commented 2026-04-29T02:12:31.58+00:00
Antony Ngure
0
Reputation points
0 answers
trouble with the reverification pictures
There was an update over the weekend and now I can't get my Outlook email on my phone. I need a code in order to sign back in. To get a code you have to match up 5 pictures or something. I do not understand what these pictures mean or what I'm supposed…
Microsoft Edge | Microsoft Edge development
Microsoft Edge | Microsoft Edge development
Developing and testing features or extensions for Microsoft Edge
2,779 questions
asked 2026-04-29T02:12:18.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 71%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
catherine rankin
0
Reputation points
answered 2026-04-29T02:12:29.16+00:00
Q&A Assist