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Microsoft Entra ID - Sign-in Issue

Global admin locked out due to MFA approval loop. Authenticator unavailable. Onmicrosoft tenant. Request tenant admin account recovery / MFA reset. ID: <Mod remove PII> @ .onmicrosoft.com Thanks

Microsoft 365 and Office | Other
asked 2026-02-20T03:35:43.6333333+00:00
Wayne Kao 0 Reputation points
edited the question 2026-02-20T04:00:04.62+00:00
simo-k 75,855 Reputation points Volunteer Moderator
1 answer

How to contact a msft agent

I got locked out of my pc due to bitlocker. I cant find the key under my account although I can see my pc under devices. I am trying to get a way to recover the key by providing ALL the information needed to prove I am the owner!! I know they may not…

Windows for home | Windows 11 | Recovery and backup
asked 2026-02-19T23:28:57.9+00:00
MHH 0 Reputation points
answered 2026-02-20T03:58:15.6866667+00:00
Huy-K 9,655 Reputation points Microsoft External Staff Moderator
2 answers

Cannot get AOL to work with Microsoft Outlook

I cannot seem to get my AOL to sync with Microsoft Outlook. I am using Windows 11 with Microsoft 365. When I try to open my AOL e-mail it asks for my password. The password I enter is definitely correct. Various sources suggested deleting my AOL…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-02-06T15:46:04.83+00:00
Patricia Perkins 15 Reputation points
commented 2026-02-20T03:57:20.6266667+00:00
SNYDER, George B 0 Reputation points
2 answers

Install Office 2024

I cancelled and uninstalled Office 365. Now I am trying to install Office 2024 to use with my Microsoft Account. I keep getting message system not available. I desperately need access back to my email, as well as programs from my files How do I do…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-02-20T03:17:50.9266667+00:00
Kay Piercy 0 Reputation points
answered 2026-02-20T03:56:44.2533333+00:00
Gunasekar N 58,465 Reputation points Independent Advisor
2 answers

account recovery

hi its been 12 hours its showing u have requested to many codes try again later i need to recover my account urgent help me please

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-19T05:55:04.75+00:00
b3amby .gg/arsk 0 Reputation points
edited an answer 2026-02-20T03:56:39.8833333+00:00
Winnie-B 5,680 Reputation points Microsoft External Staff Moderator
1 answer

help can loging to my Xbox account and I forgot the email

I cant login to my Xbox account i've being trying logging in but I forgot the email but I remember the gamertag my gamertag is ninja1tokitaXD and yesterday I was playing good and now when the Minecraft update happend it resets and I cant play now I've…

Microsoft Partner Center API
Microsoft Partner Center API
API access and integration with Microsoft Partner Center for managing partner data
724 questions
asked 2026-02-20T03:55:54.2466667+00:00
Alex perez 0 Reputation points
answered 2026-02-20T03:56:09.24+00:00
Q&A Assist
2 answers

How do I fix the Xbox App saying it's launching but it never does?

Recently I opened minecraft and it needed an update but it wasnt updating it was stuck at zero so I closed it to retry and when I opened it it said "You'll need a new app to open this msxbox link" and I clicked on look in Microsoft Store and…

Windows for home | Windows 10 | Apps
asked 2026-02-13T23:53:18.0566667+00:00
Amani Dailey 5 Reputation points
commented 2026-02-20T03:55:50.6066667+00:00
Hendrix-V 10,605 Reputation points Microsoft External Staff Moderator
2 answers

How to fix this,We will send a verification code to sm*****@yahoo.com‎. this is no longer need to replace

my old yahoo act deactivated, opened new microsoft account with another email, I cant pay for windows 10 extention. How can I fix this please ******@outlook.com Verify your email We will send a verification code to sm*****@yahoo.com‎. To verify that…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-18T04:20:17.08+00:00
glenda smith 0 Reputation points
commented 2026-02-20T03:55:32.51+00:00
glenda smith 0 Reputation points
1 answer

Closing inactive quotes in OneCRM

How can you close an inactive quote in OneCRM? Thank you

Microsoft 365 and Office | Other
asked 2026-02-20T03:55:17.1833333+00:00
Janette Engwerda 0 Reputation points
answered 2026-02-20T03:55:23.2733333+00:00
Q&A Assist
1 answer

How to stop Microsoft Store from billing me $9.99 when I have not purchased anything

I have not purchased any subscriptions from Microsoft Store for several years. There is no official record of any account. However, my debit card has continued to be charged by Microsoft Store, $9.99 monthly. I have tried every avenue possible but I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-20T03:54:29.9466667+00:00
Cheryl Lubin 0 Reputation points
answered 2026-02-20T03:54:37.6666667+00:00
Q&A Assist
3 answers One of the answers was accepted by the question author.

Inquiry about API's to provide voice notes capabilities

Hi, Need inputs for implementing voice notes with transcription in M365. Whether any team at Microsoft is currently using Whisper (directly or indirectly) in production or experimentation. Are there any internal references, docs, or examples comparing…

Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
4,809 questions
asked 2026-02-19T06:20:56.3633333+00:00
Sakshi Chhabra 40 Reputation points Microsoft Employee
accepted 2026-02-20T03:54:03.6133333+00:00
Sakshi Chhabra 40 Reputation points Microsoft Employee
2 answers

How can a Global Admin access a user-created Microsoft Form when the employee is unreachable?

Why do I, as a Global Admin, not have access to Microsoft Forms created by the users? I need access to one of the user's forms, but the employee is currently unavailable. Can I do anything without deactivating her account (which is out of the question as…

Microsoft 365 and Office | Microsoft Forms | For education
asked 2026-02-18T13:42:13.29+00:00
Antoni Skrzypczyk 0 Reputation points
commented 2026-02-20T03:52:27.2666667+00:00
Darren-Ng 8,095 Reputation points Microsoft External Staff Moderator
0 answers

Entra External ID PROVISIONING FAILURE consistently tried 7 instances CIAM absent TERRIBLE

HOURS AND HOURS wasted on this, tried 7 external tenants, from 4 Workforce tenants. Diabolical non existent support from Microsoft. 'Keep Trying' advised on one ticket, a joke, more than a week wasted an now no where. Identity not even mentioned in…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-02-20T02:10:54.4+00:00
Richard Collins 11 Reputation points
edited the question 2026-02-20T03:50:55.8166667+00:00
Sridevi Machavarapu 21,265 Reputation points Microsoft External Staff Moderator
1 answer

Copied files to computer - shows up in properties but folders are empty

I 'cut' 100s of files in folders to my document folder from a pen drive - I can see they have copied when I check the properties however the folders are empty - how do I access all these files?

Microsoft 365 and Office | Other
asked 2026-02-20T03:14:19.93+00:00
Jen 0 Reputation points
answered 2026-02-20T03:50:28.42+00:00
Arlene D 27,855 Reputation points Independent Advisor
6 answers

Windows 11 Pro at 23H2 will not upgrade to either 24H2 or 25H2, ends in BSOD

Windows 11 Pro at 23H2 will not upgrade to either 24H2 or 25H2, BSOD after install "PAGE_FAULT_IN_NONEPAGED_AREA (0x50)" and reboot prompt "Attempting to Recover Installation" followed by "Undoing changes made to your…

Windows for home | Windows 11 | Windows update
asked 2026-02-12T21:44:01.2833333+00:00
FormalHyde-3967 0 Reputation points
answered 2026-02-20T03:47:50.87+00:00
FormalHyde-3967 0 Reputation points
2 answers

family/parental controls

hello, my dad installed a parental controls Microsoft family setting but is trying to remove it, my name is not in the family anymore yet a lot of websites like curse forge are still blocked, my dad is also confused. please help. -Thank you very much,…

Windows for home | Windows 11 | Accessibility
asked 2026-02-20T02:50:13.5766667+00:00
Shaurya Singh 0 Reputation points
answered 2026-02-20T03:47:05.2766667+00:00
Gunasekar N 58,465 Reputation points Independent Advisor
1 answer

How do i remove personalized domain from outlook.com

Hi I have removed my custom domain(email) from alias on my account and waited a week. When I try and remove in outlook.com I get error below. I cannot now setup my email in outlook as outlook keeps defaulting to the personalised setting. Any help would…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-18T19:11:03.5233333+00:00
Jamie 0 Reputation points
edited a comment 2026-02-20T03:47:00.7666667+00:00
Alice-N 6,760 Reputation points Microsoft External Staff Moderator
1 answer

How to sort emails as "Newest / Latest on Top" after I have set the Emails to be viewed as "Conversations" ?

How to sort multiple emails as "Newest / Latest on Top" : The Emails are residing in different folders (Inbox/Sent/Sub Folders). But, all have the same subject. I am viewing the emails as "Conversations". Have sort them on…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-20T03:33:38.34+00:00
Suman Gupta 0 Reputation points
edited a comment 2026-02-20T03:46:34.19+00:00
Suman Gupta 0 Reputation points
1 answer One of the answers was accepted by the question author.

Filtering table in excel brings up cells I am not filtering for

I have a shared online excel tracking spreadsheet that has a big table with filters. When I filter one of the columns for blanks, it brings up blanks but also cells that have data in them. Details: There are 14 columns & I am trying to filter column…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-19T22:54:55.1733333+00:00
Faith 20 Reputation points
commented 2026-02-20T03:45:45.49+00:00
Faith 20 Reputation points
1 answer

My Outlook and Teams on Mac still show incorrect meeting times even after correcting macOS and Outlook settings.

Hi IT Team, My Outlook and Teams on Mac still show incorrect meeting times even after correcting macOS and Outlook settings. It looks like a backend Microsoft 365 time-zone mismatch. Thank you. Moved from Microsoft 365 and Office | Other

Microsoft Teams | Microsoft Teams for business | Calendar | Sync calendars
asked 2026-02-17T10:50:55.8233333+00:00
Parth Parmar 0 Reputation points
edited a comment 2026-02-20T03:44:47.21+00:00
Jade Ng 9,185 Reputation points Microsoft External Staff Moderator