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How to transfer full Windows 11 Pro (free upgrade from Win 10 Pro) license to new machine

In 2020, I built a home Intel-based PC from components and purchased a Windows 10 Pro Full Version (DVD) from Amazon, and installed it on this home machine. When offered the opportunity to upgrade the Win 10 Pro license to Win 11 Pro I did so. I'm…

Windows for home | Windows 11 | Licensing and activation
asked 2026-01-04T03:13:20.7466667+00:00
Richard B 0 Reputation points
commented 2026-01-05T19:31:42.72+00:00
Richard B 0 Reputation points
2 answers

A program we use no longer works after Windows 11 Update

We use a program called Frazer. My desktop is set up as a server, and our other desktop is set up as a client. The client accesses the database from my computer. After the update in October the client would no longer connect to the server. It says…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-12-31T20:50:09.17+00:00
VIP LENDING 0 Reputation points
commented 2026-01-05T19:31:38.8033333+00:00
VPHAN 15,505 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Identify an unknown Microsoft charge

There is a recurring monthly charge of $9.99 billed to my Visa card ....6800. The only subscription that shows up on my account is Microsoft 365 which is billed annually. Can you tell me what this charge is for? Thanks, Lonnie Moved from: Microsoft Edge…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-01-05T18:57:56.18+00:00
Lonnie Gunter 0 Reputation points
answered 2026-01-05T19:31:30.67+00:00
paulr0511 40,275 Reputation points Independent Advisor
0 answers

ICANT SIGN IN TO MY BUISNESS ACCOUNT ON MICROSOFT ONEDRIVE

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-01-05T19:31:26.6266667+00:00
alaa jamhour 0 Reputation points
2 answers

Cannot send Teams Invite from my Laptop

Cannot send a Teams meeting invite from my laptop computer

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-01-05T17:04:52.4966667+00:00
Christopher Martin 0 Reputation points
edited an answer 2026-01-05T19:31:18.3533333+00:00
Killian-N 7,325 Reputation points Microsoft External Staff Moderator
2 answers

Windows File Explorer

How do I make File Explorer display results on full screen?

Windows for home | Windows 11 | Performance and system failures
asked 2026-01-02T00:36:54.1+00:00
Bob Zenda 0 Reputation points
commented 2026-01-05T19:31:11.1966667+00:00
Bob Zenda 0 Reputation points
1 answer One of the answers was accepted by the question author.

Help finding the error in my formula

I can't find the error in the following formula. =IF(SUM('March 2026'!AE7:AF7,B7:D7-('March 2026'!AE19:AF19,B19:D19))>40,SUM('March 2026'!AE7:AF7,B7:D7-('March 2026'!AE19:AF19,B19:D19))-40,0)

Microsoft 365 and Office | Excel | For business | Android
asked 2026-01-05T18:38:14.9366667+00:00
Lydia Dice 20 Reputation points
accepted 2026-01-05T19:30:53.0433333+00:00
Lydia Dice 20 Reputation points
2 answers

Unable to Log in to Azure Portal with Hotmail Account

Dear Microsoft Support Team, I am currently unable to log in to the Azure portal using my Hotmail account. I have already set up and installed the Microsoft Authenticator app and configured MFA. However, the verification codes generated by the…

Microsoft Security | Microsoft Authenticator
asked 2026-01-05T19:08:23.8433333+00:00
kamal behera 0 Reputation points
answered 2026-01-05T19:30:18.17+00:00
kamal behera 0 Reputation points
1 answer

clear install in progress errors - cannot install Turbo Tax in Windows 11

in Windows 11 I am unable to properly install Turbo Tax. The program also installs Micrrosoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34433 and then an error message appears and states that that installation failed. going to control panel I…

Windows for home | Windows 11 | Apps
asked 2026-01-05T19:30:01.3933333+00:00
AJS 0 Reputation points
answered 2026-01-05T19:30:11.92+00:00
Q&A Assist
1 answer

How can I fix the AADSTS5000225 error? I don't need tenant restoration; I just want to be able to log in.

How can I fix the AADSTS5000225 error? I don't need tenant restoration; I just want to be able to log in.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-05T19:29:56.1633333+00:00
Bartek xyz 5 Reputation points
answered 2026-01-05T19:30:03.98+00:00
Q&A Assist
0 answers

Unable to sign in to my Microsoft authenticator - university

Hi, I have been having trouble signing into my authenticator app for my university email. Error code: 500121. I have recently got a new phone and do not have access to the authenticator on that phone and it is not allowing me to access my email using…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-01-05T18:56:55.2833333+00:00
megan 0 Reputation points
commented 2026-01-05T19:30:01.02+00:00
Lia V 3,630 Reputation points Microsoft External Staff Moderator
0 answers

Why can I not paste images into my signature New Microsoft Outlook

I have set up my signature previously on a different device using the old outlook, but it transferred over to my new computer weird. I went to set up the old signature in the New Outlook, but every time I copy and paste, it inserts the images…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-05T15:59:48.77+00:00
Claire Finger 0 Reputation points
edited a comment 2026-01-05T19:29:54.2666667+00:00
Jay Tr 7,175 Reputation points Microsoft External Staff Moderator
2 answers

ARM processor in my surface pro so unable to 'see' Canon printer/scanner

I just bought a brand new Windows Surface Laptop PC+Co-pilot with Windows 11 Snapdragon ARM processor. II cannot get my Canon MG3650S printer to connect regardless of what method I try. Are any drivers available?

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-05T18:54:44.96+00:00
JONATHAN CONIBERE 0 Reputation points
answered 2026-01-05T19:29:52.5+00:00
Kimberly Olaño 22,630 Reputation points Independent Advisor
2 answers

Commonly used font issue

I used a particular font for a Word file, but it disappeared from the commonly used menu item after a day or so. It is annoying as the list of fonts available is very long, and I must scroll down a lot to find it.

Microsoft 365 and Office | Word | For home | Android
asked 2025-12-26T19:05:22.9233333+00:00
Sonny Wu 0 Reputation points
commented 2026-01-05T19:29:41.5733333+00:00
Charles Kenyon 160.7K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Issues activating a new officer 365 discount through my work

I used to work for an organisation where I purchased Microsoft 365 at a discounted rate. I have since retired from that organisation and recently taken up another part time job where my employer also allows for staff to be part of the same programme. My…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-01-05T19:27:31.48+00:00
Nathan Readie 0 Reputation points
accepted 2026-01-05T19:29:32.7466667+00:00
Nathan Readie 0 Reputation points
4 answers

Office 2024 (Desktop) activation issue(s)

I just purchased Office 2024. I am unable to activate the new product because my account shows two Office Home 2024 licenses—one paid and one $0.00 redeemed code. I need the $0.00 license removed because it’s blocking activation. I have tried everything…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-29T18:42:09.4233333+00:00
David Zibman 0 Reputation points
commented 2026-01-05T19:29:24.5766667+00:00
Stefan Blom 326.7K Reputation points MVP Volunteer Moderator
1 answer

logitech cam win 11 0xA00F425C error with video

I have a Logitech 922C webcam and when I updated to Win 11 I can start the camera, but get the 0xA00F425C error when I try to record video or take a picture. have confirmed that Camera Roll folder is created. have followed all steps in trouble shooter.…

Windows for home | Windows 11 | Apps
asked 2026-01-04T18:48:46.67+00:00
McMurry, Robin D 0 Reputation points
answered 2026-01-05T19:29:17.5+00:00
Ian-Ng 7,330 Reputation points Microsoft External Staff Moderator
2 answers

In Teams, how to open email links in Outlook rather than a browser

When I open an email link in Microsoft Teams, the browser loads each email. I would like the link to open the attached email in Outlook. Any advice?

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-01-05T14:16:05.56+00:00
Isaac Sexsmith 0 Reputation points
answered 2026-01-05T19:28:10.0966667+00:00
Arlene D 25,165 Reputation points Independent Advisor
0 answers

Unable to sign onto Outlook on Android mobile. I cannot use Authenticator, Text does not work

I have forgotten Outlook password and cannot sign onto my android phone email. When I request to reset my password the text does not work. I cannot get into Authenticator. I am just going round and round in circles. Please advise. It would helpful if a…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-01-05T19:27:53.5333333+00:00
David Plato 0 Reputation points
2 answers

How to upgrade to WINDOWS 11?

How do I upgrade from Windows 10 to Windows 11? I cannot find an install under my settings. Moved from: Microsoft 365 and Office | Other

Windows for home | Windows 11 | Install and upgrade
asked 2026-01-05T18:56:44.5233333+00:00
Marty Beauchamp 0 Reputation points
answered 2026-01-05T19:27:51.0766667+00:00
EmilyS726 190.9K Reputation points Independent Advisor