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Microsoft 365 tenant lockout – Global admin blocked by MFA (no Authenticator access)

I am the owner of the domain izontungaconsulting.com. I am completely locked out of my Microsoft 365 tenant. The only global administrator account is blocked due to Microsoft Authenticator MFA. I no longer have access to the Authenticator app and cannot…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-01T11:03:37.65+00:00
Lionel Izontunga 0 Reputation points
commented 2026-05-02T18:19:56.2633333+00:00
Lionel Izontunga 0 Reputation points
0 answers

Foundry Hosted Agents can't be created for west us3 region and South Central

Hi, I have foundry project created for region west us3 and all the resources are created for respective region. And when I try to create the hosted agents through Foundry MCP Tools/Rest API it's timing out (504). Not sure, if there is any known…

Foundry Agent Service
Foundry Agent Service

A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model

30 questions
asked 2026-05-02T16:28:04.1533333+00:00
Rajender Akula 0 Reputation points Microsoft Employee
edited a comment 2026-05-02T18:19:36.4333333+00:00
Rajender Akula 0 Reputation points Microsoft Employee
1 answer One of the answers was accepted by the question author.

Uninstalling Microsoft Edge

How can I uninstall Microsoft Edge. There is no uninstall option when I select Edge in Control Pancel's uninstall option.

Microsoft Edge | Install and update | Windows 11
asked 2026-05-02T18:08:07.7733333+00:00
Vic Kirkwood 20 Reputation points
accepted 2026-05-02T18:19:21.5866667+00:00
Vic Kirkwood 20 Reputation points
3 answers

How do I access order older than 7 years??

I need to reinstall my copy of MS Office 2019, but I cannot find any reference to the order made in April 2017. I need it to locate my installation ID There is NO indication in Support on how a customer can access orders older than 7 years! Please,…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-01T03:35:26.95+00:00
Jacob Prinsloo 0 Reputation points
commented 2026-05-02T18:18:26.6366667+00:00
Stefan Blom 339.2K Reputation points MVP Volunteer Moderator
2 answers

cannot activate on new computer without paying for another year

Hello, I purchased a new computer and now when I try to sign into MS Office 365, it tells me I need to update my credit card. I am paid up through 11/25/26. Upon looking at my subscriptions, it also tells me that I am signed into 6 devices (and only…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-02T17:38:07.3+00:00
Sally KP 0 Reputation points
answered 2026-05-02T18:16:29.4+00:00
Manoel Barros 18,190 Reputation points Independent Advisor
1 answer

synch outlook calendar

Syncing stopped from outlook laptop calendar with iphone calendar

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-05-02T18:15:30.7866667+00:00
L Watters 0 Reputation points
answered 2026-05-02T18:15:46.35+00:00
Q&A Assist
1 answer

Windows is operating slowly

Everything is so slow.  Outlook takes 3-4 minutes to launch.  Switching between browser tabs introduces a 5–10 second freeze.  User has 'just started doing payroll prep' and is, in her words, 'about to throw it out the window'.

Windows for business | Windows 365 Business
asked 2026-05-01T14:20:03.53+00:00
Rohan Rishi (Student) 0 Reputation points
answered 2026-05-02T18:15:29.12+00:00
MotoX80 37,676 Reputation points
0 answers

Unable to log in into my account

When i try to connect into my other account, the one i use for video games and computer it ask me to send a sms to my phone number, which the one linked to the account is a fix phone or to verify my identity , which don't work because i don't do much…

Microsoft Security | Intune | Security
asked 2026-05-02T18:15:14.97+00:00
Alain Déry 0 Reputation points
2 answers

Need to speak to a person for help

What phone number can I call to connect with a real person?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-02T17:35:57.0866667+00:00
Grammy D 0 Reputation points
commented 2026-05-02T18:09:59.3566667+00:00
John Jefferson Doyon 67,355 Reputation points Independent Advisor
2 answers

Verification codes going to a @gmail.com

I don't know this address, my address is @msn.com. I cannot find where this address exist in my account or how to delete it

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-02T17:41:32.31+00:00
Grammy D 0 Reputation points
answered 2026-05-02T18:09:28.2333333+00:00
Stefan Blom 339.2K Reputation points MVP Volunteer Moderator
1 answer

Activation

can an activated copy of Windows 7 Ultimate activate Windows 10 Professional v1507, build 10240

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-05-01T20:45:10.7866667+00:00
Luklin Smith 80 Reputation points
commented 2026-05-02T18:09:05.3+00:00
Bulldog 1,675 Reputation points
3 answers

Microsoft Defender Info Additions

I just downloaded the microsoft defender app to my computer. In setting it up, I only listed one of my two phone numbers. How do I add another?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-05-02T14:40:11.0633333+00:00
John Koszewnik 0 Reputation points
commented 2026-05-02T18:08:49.17+00:00
John Koszewnik 0 Reputation points
1 answer

Cancel My Subscription

I am being double charged for microsoft 365. I do not want the subscription and I conveyed this at least a year ago. And the account is not attached to my phone number

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-02T18:08:33.34+00:00
Karen Ward 0 Reputation points
answered 2026-05-02T18:08:46.42+00:00
Q&A Assist
2 answers

Need phone number to call Microsoft

Have been trying to get help, all I get is the AI solutions which are not helpful. I need a phone number to call and do not find one anywhere.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-02T18:01:25.3266667+00:00
Grammy D 0 Reputation points
answered 2026-05-02T18:07:51.1166667+00:00
Stefan Blom 339.2K Reputation points MVP Volunteer Moderator
1 answer

CoPilot giving repeated false information about US capture of Maduro.

When I asked CoPilot about the US capture of Venezuela's Maduro, CoPilot insisted this was fake news, that it had not been reported by any reputable news source. I gave CoPilot links and screen copies of news stories from NYT and Department of Defense…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-05-02T18:07:32.7666667+00:00
Steven Coleman 0 Reputation points
answered 2026-05-02T18:07:48.6633333+00:00
Q&A Assist
0 answers

Microsoft Word: the save failed due to out of memory or disk space

I don't use Word normally on my home workstation, but I have tried to start using it, but the unable to save error saying my PC is out of memory or disk space keeps on occurring. I have 32gb of ram and plenty of free space on my drives. I have also tried…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-02T18:06:55+00:00
Henry 0 Reputation points
1 answer

Cannot upload data

Cannot upload data ... I think it's my provider but want to make sure things are actually working at this end

Windows for home | Windows 11 | Internet and connectivity
asked 2026-05-02T18:06:20.64+00:00
John Budrow 0 Reputation points
answered 2026-05-02T18:06:32.1166667+00:00
Q&A Assist
1 answer

Lenovo Yoga Windows 11 Home 03/28/2025, Display Black, no picture, applications work

Task bar visible, with apps. Should be a picture, but black

Windows for home | Windows 11 | Display and graphics
asked 2026-05-02T18:05:35.09+00:00
Stephanie Edwards 0 Reputation points
answered 2026-05-02T18:05:44.1433333+00:00
Q&A Assist
2 answers

How to create a slideshow background for lockscreen - images aren't showing

I am trying to set up a Slideshow for my lockscreen. On Settings>Personalization>Lock screen I have selected 'Slideshow' in the drop down menu. I created an album in my Pictures folder with JPEG images, chose that album under 'Choose albums for…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-05-02T16:20:21.75+00:00
Anna MacBride 0 Reputation points
answered 2026-05-02T18:05:33.6266667+00:00
Paulo GM 63,545 Reputation points Independent Advisor
1 answer

I bought a windows 11 activation key and never got the activation key in my email -- I want my activation key

I purchased a windows pro activation key. I never got an email for it and my windows 11 install is still not active. How can I get my activation key that I legally purchased?

Windows for home | Windows 11 | Licensing and activation
asked 2026-05-02T18:03:44.5066667+00:00
Adam Arakelian 0 Reputation points
answered 2026-05-02T18:03:58.3333333+00:00
Q&A Assist