15,135 questions
5 answers
i can't fix Windows 11, version 25H2 error 0x8007001f
i use various method to update but i can not update it's still error can you help me
Windows for home | Windows 11 | Windows update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 42%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
2 answers
One Drive keeps going offline and back online randomly
Hello! I have an end user who works with files in one drive on windows 11 desktop. He edits these docx files in word. Just your typical word documents and auto saving and I have this user’s one drive save the files on the device locally cause I had…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,894 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 72%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
My zoom add in disappeared from outlook
I'm unable to reinstall zoom - I don't know why it disappeared, but I'm unable to add it back, need help
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,088 questions
asked 2026-06-26T20:07:55.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 51%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Laura Gooler Phd
0
Reputation points
commented 2026-07-09T16:43:02.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Karla Garay
0
Reputation points
0 answers
Cancel Planner Subscription
I can't find where to cancel my planner subscription
Microsoft 365 and Office | Project | For business | Windows
Microsoft 365 and Office | Project | For business | Windows
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
1,411 questions
asked 2026-07-09T15:58:28.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 20%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Danielle Phillips
0
Reputation points
commented 2026-07-09T16:42:39.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
9,935
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Missing AI Skills Fest 2026 Voucher and Badge - IT Pro Azure Copilot Route
Hello, I am writing to request support regarding my voucher and badge for the Microsoft AI Skills Fest 2026. I successfully completed the skilling playlist "IT Pro - Save time with Azure Copilot" within the AI Skills Navigator platform during…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,999 questions
asked 2026-07-09T03:21:17.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jose Arnaldo Perez Zapata
20
Reputation points
accepted 2026-07-09T16:42:27.2733333+00:00
Jose Arnaldo Perez Zapata
20
Reputation points
2 answers
Outlook mail select button not working
The "select" button is not working on email. Unable to select all email at once to delete it. Problem arose a coupe of days ago. Early July, 2026. Has persisted despite restarts. Any ideas?
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,321 questions
asked 2026-07-07T13:53:51.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 94%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
J T
10
Reputation points
edited an answer 2026-07-09T16:41:26.2+00:00
Hornblower409
10,645
Reputation points
1 answer
AADSTS5000225 – Tenant blocked, cannot update my Microsoft Learn profile name
Hello, I need help with my Microsoft Learn profile. Whenever I try to update my legal name, I receive this error: AADSTS5000225: This tenant has been blocked due to inactivity. Because of this, I cannot access my profile settings or change my name. I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,999 questions
asked 2026-06-23T16:48:03.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 35%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
ROBERT MOGABERT
0
Reputation points
commented 2026-07-09T16:41:07.3266667+00:00
ROBERT MOGABERT
0
Reputation points
1 answer
how to access a product key
how can i access my product key so that i can continue using Microsoft office considering that i can't subscribe neither can i upgrade to premium.
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
535 questions
asked 2026-07-09T13:42:09.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
LOU NALWANDA
0
Reputation points
answered 2026-07-09T16:40:57.8566667+00:00
Stefan Blom
344.7K
Reputation points MVP
Volunteer Moderator
1 answer
WinPE Scoped Scratch Space Configurations
Hi guys, When executing heavy backup or diagnostic scripts inside a custom WinPE recovery environment, the process crashes out with an out-of-disk error. Since WinPE runs completely in RAM, how do we use DISM to expand the default 32MB "scratch…
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-07-09T13:54:11.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 57.99999999999999%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Micheal Brown
0
Reputation points
answered 2026-07-09T16:38:52.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Domic Vo
25,925
Reputation points
Independent Advisor
2 answers
Billing phone number
Can someone provide a phone number to talk with a human about billing issues?
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,809 questions
asked 2026-02-10T21:11:32.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 54%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Blake D Hollon
15
Reputation points
commented 2026-07-09T16:38:40.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mir Hashmi
0
Reputation points
1 answer
Someone has assigned their email to my personal account.
I recently wanted to comment on a new article, but when I tried MS told me I needed to sign on. When I entered my personal email address, MS stated it would send a password to a completely different email address. What do I do?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,000 questions
asked 2026-07-09T15:51:49.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 74%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Thayne Wahl
0
Reputation points
commented 2026-07-09T16:38:00.6466667+00:00
DaveM121
900.5K
Reputation points
Independent Advisor
0 answers
Cant retrieve data form OneDrive despite your help center instructions. Call 304-476-1662
Can't find OneDrive backup. Old computer was backed up to OneDrive, Confirmation was given. My account appears to be empty.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,697 questions
asked 2026-07-09T16:33:12.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Brown
0
Reputation points
commented 2026-07-09T16:36:36.2733333+00:00
Steve Brown
0
Reputation points
3 answers
How do i remove an incorrect email address that keeps populating
How do I remove an incorrect email address that keeps popping up.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,710 questions
asked 2026-04-29T14:33:17.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 4%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
MJ Determan
0
Reputation points
commented 2026-07-09T16:34:07.6633333+00:00
Hornblower409
10,645
Reputation points
1 answer
Help setting up speakers with sound
I have been unable to find out how to get sound out of my speakers. I would also like to set up the camera for zoom chats, so I will need the speakers for sound. Can you please contact me with a live agent to help me walk through the steps. I am not…
Windows for home | Windows 11 | Devices and drivers
23,543 questions
asked 2026-07-09T15:59:27.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 60%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
DEBRA JO HALL
0
Reputation points
answered 2026-07-09T16:36:17.3633333+00:00
David-M
118K
Reputation points
Independent Advisor
1 answer
How do I restore data backed up via the IOS recovery option
On a Dell Windows 11 PC, I had to save off Documents and Photos to a Western Digital external hard drive. The Western Digital software does not allow restoration of data contained since it was not their software that backup it up. They state Windows…
Windows for home | Windows 11 | Recovery and backup
5,534 questions
asked 2026-07-09T16:02:03.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 38%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
RD Mundhenke
0
Reputation points
answered 2026-07-09T16:36:27.96+00:00
DaveM121
900.5K
Reputation points
Independent Advisor
1 answer
Word Documents
I am not able to use Text Wrap in Word. It is gray not allowing me to use it?
Microsoft 365 and Office | Word | Other | Other
Microsoft 365 and Office | Word | Other | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
574 questions
asked 2026-07-09T16:17:41.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sheri Thelen
0
Reputation points
answered 2026-07-09T16:35:07.7566667+00:00
John Korchok
234.2K
Reputation points
Volunteer Moderator
0 answers
Écran bleu HYPERVISOR_ERROR (0x200001) / Code d'erreur 131073 (Windows 11 Pro)
Bonjour, Je reviens vers vous car je viens à nouveau d'avoir un plantage PC écran bleu avec le code HYPERVISOR_ERROR (0x200001), malgré la mise à jour du pilote de mon chipset et la désinstallation de l'application NordVPN comme recommandé il y a…
Windows for home | Windows 11 | Performance and system failures
31,889 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 61%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
Azure subscription disabled but charged again
Subscription status is Disabled and portal states "not incurring any new charges". I disabled the subscription on 09 June 2026 after receiving Invoice G163107558. I was charged again on 09 July 2026 under Invoice G170475820 (USD 3.45). Cost…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,879 questions
asked 2026-07-09T16:34:00.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 1%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Noroslam Md. Hasan
0
Reputation points
answered 2026-07-09T16:35:01.7233333+00:00
AI answer
0 answers
Hotmail - reset password formulary error
Hello! My name is Gabriel Elias Patara today i have 26 and live in brazil. I was hacked near 2012, 2013 i think, since then i try use the reset password formulary of microsoft every year to reset my password and never could take my account's associate…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,248 questions
asked 2026-07-09T16:35:18.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 18%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Gabriel Patara
0
Reputation points
asked 2026-07-09T16:35:18.9+00:00
Gabriel Patara
0
Reputation points
0 answers
Failing Registration for extended Security Updates on Windows 10
As my current PC does not fully satisfy the Windows 11 specs I wanted to take advantage of the extended security updates program via the Settings -> Windows Update menu. However, the registration keeps failing at the end of the process without a clear…
Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-07-09T16:35:51.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Ruben Dietrich
0
Reputation points
asked 2026-07-09T16:35:51.3633333+00:00
Ruben Dietrich
0
Reputation points