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DirectX version

I am trying to determine which version of DirectX is on my computer and if it is operating properly. I have followed the instructions from the Microsoft website, I put "dxdiag" in the search box, but when I click on it I always get routed to…

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-14T15:52:48.7133333+00:00
Chuck Thomas 70 Reputation points
answered 2026-11-14T16:28:50.8466667+00:00
Ivan B 127.5K Reputation points Independent Advisor
1 answer

Erreur lors de l'ouverture d'Excel

Nous sommes désolés, mais Excel a rencontré une erreur qui l'empêche de fonctionner correctement. Excel va donc devoir être fermé. Voudriez-vous le réparer maintenant ?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-11-13T13:10:53.6366667+00:00
Harris Isabel 0 Reputation points
commented 2026-11-14T16:28:09.33+00:00
Kristen Tran 2,790 Reputation points Independent Advisor
2 answers

Unable to recover a password when we don't have the required information???

My partner and I set her up with an outlook account as a backup but never used it. Now we want it we can't remember the password. Trying the password reset doesn't work as it keeps saying we haven't supplied enough information. We have supplied all…

Outlook | Web | Outlook.com | Email
asked 2026-11-14T11:55:07.58+00:00
David Moss 0 Reputation points
answered 2026-11-14T16:27:27.6666667+00:00
David Moss 0 Reputation points
2 answers

Snippet not working

My windows shift S isn't working. Is there a way to fix this?

Windows for home | Windows 11 | Apps
asked 2026-11-14T15:37:55.63+00:00
James Eulie 0 Reputation points
answered 2026-11-14T16:27:05.6666667+00:00
Ramesh Srinivasan 90,210 Reputation points Independent Advisor
1 answer

StartMenu.dll null-pointer crash (0xc0000005) when dragging an app out of the Start menu — Windows 11 26H2 26300.9711

Environment Windows 11 26H2, build 26300.9711 (Pro, AMD64, zh-CN), latest cumulative update 26100.9711 installed. Using the built-in Start menu (new "All apps" page). No third-party Start menu software. Symptom Press and drag any app icon in…

Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-10-28T16:26:14.32+00:00
寒笺落 85 Reputation points
commented 2026-11-14T16:25:50.56+00:00
寒笺落 85 Reputation points
2 answers

classic email

how to get back the classic email. do not like the new one. how to do it

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-14T16:12:03.3366667+00:00
thomas hardwick 0 Reputation points
edited an answer 2026-11-14T16:25:12.3966667+00:00
Kristen Tran 2,790 Reputation points Independent Advisor
0 answers

I've unistalled onedrive, but it won't let me reinstall it

I've uninstalled onedrive, but it won't let me reinstall it. I keeps saying i need to uninstall it first

Microsoft 365 Insider | Microsoft Teams | Windows
Microsoft 365 Insider | Microsoft Teams | Windows

A collaboration and communication platform that brings together chat, video meetings, file sharing, and app integration, enabling teams to work together effectively from anywhere, in real time.

8 questions
asked 2026-11-14T16:24:41.7166667+00:00
patrick hanlon 0 Reputation points
0 answers

I've unistalled onedrive, but it won't let me reinstall it

I've uninstalled onedrive, but it won't let me reinstall it. I keeps saying i need to uninstall it first

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2026-11-14T16:21:09.8733333+00:00
patrick hanlon 0 Reputation points
3 answers

All of a sudden Edge no longer remembers all my cookies

First it happened yesterday, I didn't make any changes. I opened Edge as usual. I was surprised to find that all the websites in my favorites were turned into a network icon. When I clicked on them, all the websites were in a non-logged-in state (like…

Microsoft Edge | Favorites, history, and downloads | Windows 11
asked 2025-07-06T04:11:32.8466667+00:00
night owl7292 15 Reputation points
answered 2026-11-14T16:19:30.94+00:00
Daniele Fratus 0 Reputation points
0 answers

Como reativar o windows depois da troca da placa mãe?

Boa tarde! Fiz a troca da minha placa mãe e formatei o computador. Antes desse procedimento, eu tinha o Windows ativado com uma chave de ativação virtual vinculada na minha conta microsoft. Porém, depois dessa formatação recente com a troca da placa…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-14T16:16:41.9966667+00:00
Wesley Ferreira 0 Reputation points
1 answer

Logged out of Microsoft 365 Administration

It keep saying it will send me a code but it isnt. Both myself and the only other admin are locked out and we cant preform business needs. Somehow the authrnticator was downloaded and ever since then Ive been logged out but no codes come to the…

Microsoft Security | Microsoft Authenticator
asked 2026-11-14T16:15:04.59+00:00
Ashley Bunce 0 Reputation points
answered 2026-11-14T16:16:32.1866667+00:00

AI answer

1 answer

Excel android and onedrive fail constantly

I have OneDrive logged in and it works, i can save and edit files on my desktop and on my Z Fold 7. I have MS Office logged in on the same credentials as one drive, and i have a paid version of Office. All logged into the same account...... the problem…

Microsoft 365 and Office | Excel | For home | Android
asked 2026-11-08T03:52:26.4933333+00:00
Born Confused 0 Reputation points
commented 2026-11-14T16:16:29.38+00:00
Born Confused 0 Reputation points
1 answer

Pair Windows 11 with Android phone

I am unable to pair my Android phone with my Windows 11 laptop. Ran diagnostics and it still won't pair.

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-14T16:16:01.2166667+00:00
Barbara Fundich 0 Reputation points
answered 2026-11-14T16:16:18.56+00:00

AI answer

3 answers

Recovery of an old account - 13+ years disabled

I have an account ******@hotmail.com that i had locked because it was hacked and i couldn't recover it the email on the account for recovery doesn't exist anymore that company doesn't exist ******@cableone.com and the phone number is long since…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-13T13:36:09.9+00:00
john unterzuber 0 Reputation points
commented 2026-11-14T16:14:09.0466667+00:00
john unterzuber 0 Reputation points
0 answers

Face recognition not working

Hi, I use a Lenovo Yoga Laptop and am part of the Windows Insider Release Preview, having recently moved from the Beta Program. I am having issues with the Windows Hello face recognition system. The camera isn't working for face recognition; it worked…

Windows Insider program | Apps on Insider preview
asked 2026-11-14T16:13:17.16+00:00
NANDU T G 0 Reputation points
1 answer

How to extend my laptop to two monitors

I want to use just the two external monitors with my laptop lid closed I went to power and set all that to show do nothing with lid closed. However, my laptop still remains the main monitor and I am not understanding why or how to make it work

Windows for home | Windows 11 | Display and graphics
asked 2026-11-14T16:12:25.1333333+00:00
Sylvia Craciun 0 Reputation points
answered 2026-11-14T16:12:56.9866667+00:00

AI answer

1 answer

Azure Tenant / Direcoty issue with taiwanese address I don't recognise

Hi everyone, I recently logged into the Azure Portal with my personal Gmail account and noticed I’ve been added as a guest user to a tenant I don't recognize (sses.cy.edu.tw). I have no affiliation with this organization and suspect it was either a typo…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-11-14T16:12:07.1333333+00:00
Jasper Venema 0 Reputation points
answered 2026-11-14T16:12:22.03+00:00

AI answer

1 answer

Windows 11 fails to boot normally after KB5132061 — Safe Mode works, DISM rollback fails (0x800f082f)

My Windows 11 computer has been unable to boot normally since November 13, 2026, following Windows servicing activity involving KB5132061 on November 12. Normal startup repeatedly restarts and eventually enters Windows Recovery with the message that the…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-14T14:21:16.49+00:00
Tascha B 0 Reputation points
edited the question 2026-11-14T16:11:49.5833333+00:00
Tascha B 0 Reputation points
2 answers

Since the last update 11 november my pc acts very slowly

Since the last update 11 november my pc acts very slowly. For example, I have to click several times with the mouse on a link to open a program. Mail comes with delay. Programs online won't open immediately. Switch off VPN gives no improvement. I surf on…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-12T16:08:09.23+00:00
Henk Troost 0 Reputation points
commented 2026-11-14T16:11:33.81+00:00
Henk Troost 0 Reputation points
2 answers

How can i get to see the printer icon on my laptop

I have a new Virgin Media Router. I have sorted the TV and laptop, but I cannot connect the laptop to my printer, ie: when I try to print, the icon is not there. I have set up the printer and can see it on my laptop, I have printed a test page, where in…

Windows for home | Other | Devices and drivers
asked 2026-11-13T21:54:25.87+00:00
Jan Ainslie 0 Reputation points
commented 2026-11-14T16:11:19.5666667+00:00
Jan Ainslie 0 Reputation points