DirectX version
I am trying to determine which version of DirectX is on my computer and if it is operating properly. I have followed the instructions from the Microsoft website, I put "dxdiag" in the search box, but when I click on it I always get routed to…
Windows for home | Windows 10 | Devices and drivers
Erreur lors de l'ouverture d'Excel
Nous sommes désolés, mais Excel a rencontré une erreur qui l'empêche de fonctionner correctement. Excel va donc devoir être fermé. Voudriez-vous le réparer maintenant ?
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Unable to recover a password when we don't have the required information???
My partner and I set her up with an outlook account as a backup but never used it. Now we want it we can't remember the password. Trying the password reset doesn't work as it keeps saying we haven't supplied enough information. We have supplied all…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Snippet not working
My windows shift S isn't working. Is there a way to fix this?
Windows for home | Windows 11 | Apps
StartMenu.dll null-pointer crash (0xc0000005) when dragging an app out of the Start menu — Windows 11 26H2 26300.9711
Environment Windows 11 26H2, build 26300.9711 (Pro, AMD64, zh-CN), latest cumulative update 26100.9711 installed. Using the built-in Start menu (new "All apps" page). No third-party Start menu software. Symptom Press and drag any app icon in…
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
classic email
how to get back the classic email. do not like the new one. how to do it
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
I've unistalled onedrive, but it won't let me reinstall it
I've uninstalled onedrive, but it won't let me reinstall it. I keeps saying i need to uninstall it first
Microsoft 365 Insider | Microsoft Teams | Windows
A collaboration and communication platform that brings together chat, video meetings, file sharing, and app integration, enabling teams to work together effectively from anywhere, in real time.
I've unistalled onedrive, but it won't let me reinstall it
I've uninstalled onedrive, but it won't let me reinstall it. I keeps saying i need to uninstall it first
Community Center | Discuss the Q&A site | Get started on Q&A
Initial steps or instructions to begin using Microsoft Q&A
All of a sudden Edge no longer remembers all my cookies
First it happened yesterday, I didn't make any changes. I opened Edge as usual. I was surprised to find that all the websites in my favorites were turned into a network icon. When I clicked on them, all the websites were in a non-logged-in state (like…
Microsoft Edge | Favorites, history, and downloads | Windows 11
Managing bookmarks, browsing history, and downloads in Edge on Windows 11
Como reativar o windows depois da troca da placa mãe?
Boa tarde! Fiz a troca da minha placa mãe e formatei o computador. Antes desse procedimento, eu tinha o Windows ativado com uma chave de ativação virtual vinculada na minha conta microsoft. Porém, depois dessa formatação recente com a troca da placa…
Windows for home | Windows 11 | Licensing and activation
Logged out of Microsoft 365 Administration
It keep saying it will send me a code but it isnt. Both myself and the only other admin are locked out and we cant preform business needs. Somehow the authrnticator was downloaded and ever since then Ive been logged out but no codes come to the…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Excel android and onedrive fail constantly
I have OneDrive logged in and it works, i can save and edit files on my desktop and on my Z Fold 7. I have MS Office logged in on the same credentials as one drive, and i have a paid version of Office. All logged into the same account...... the problem…
Microsoft 365 and Office | Excel | For home | Android
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Pair Windows 11 with Android phone
I am unable to pair my Android phone with my Windows 11 laptop. Ran diagnostics and it still won't pair.
Windows for home | Windows 11 | Connect Phone and PC
AI answer
Recovery of an old account - 13+ years disabled
I have an account ******@hotmail.com that i had locked because it was hacked and i couldn't recover it the email on the account for recovery doesn't exist anymore that company doesn't exist ******@cableone.com and the phone number is long since…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Face recognition not working
Hi, I use a Lenovo Yoga Laptop and am part of the Windows Insider Release Preview, having recently moved from the Beta Program. I am having issues with the Windows Hello face recognition system. The camera isn't working for face recognition; it worked…
Windows Insider program | Apps on Insider preview
How to extend my laptop to two monitors
I want to use just the two external monitors with my laptop lid closed I went to power and set all that to show do nothing with lid closed. However, my laptop still remains the main monitor and I am not understanding why or how to make it work
Windows for home | Windows 11 | Display and graphics
AI answer
Azure Tenant / Direcoty issue with taiwanese address I don't recognise
Hi everyone, I recently logged into the Azure Portal with my personal Gmail account and noticed I’ve been added as a guest user to a tenant I don't recognize (sses.cy.edu.tw). I have no affiliation with this organization and suspect it was either a typo…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
AI answer
Windows 11 fails to boot normally after KB5132061 — Safe Mode works, DISM rollback fails (0x800f082f)
My Windows 11 computer has been unable to boot normally since November 13, 2026, following Windows servicing activity involving KB5132061 on November 12. Normal startup repeatedly restarts and eventually enters Windows Recovery with the message that the…
Windows for home | Windows 11 | Performance and system failures
Since the last update 11 november my pc acts very slowly
Since the last update 11 november my pc acts very slowly. For example, I have to click several times with the mouse on a link to open a program. Mail comes with delay. Programs online won't open immediately. Switch off VPN gives no improvement. I surf on…
Windows for home | Windows 11 | Performance and system failures
How can i get to see the printer icon on my laptop
I have a new Virgin Media Router. I have sorted the TV and laptop, but I cannot connect the laptop to my printer, ie: when I try to print, the icon is not there. I have set up the printer and can see it on my laptop, I have printed a test page, where in…