1,834,822 questions

Sort by: Updated
0 answers

I am locked out of my Microsoft 365 Global Administrator account because I lost Microsoft Authenticator. I am the only Global Administrator and need an MFA reset.

my microsoft 365 administrator account has been locked due to MFA issue so how to reset MFA or disable MFA

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-21T21:22:26.37+00:00
HAMZA ZAHID 0 Reputation points
5 answers

I put a new SSD in my pc it messed up activation

I put a new SSD in my pc it messed up activation. My pc is still in good standing in my microsoft account, but it will not update the activation.

Windows for home | Windows 11 | Licensing and activation
asked 2026-07-19T18:51:56.81+00:00
Pep B 0 Reputation points
commented 2026-07-21T21:21:53.86+00:00
Pep B 0 Reputation points
1 answer

How do i set up the columns that list the products in the opportunities or quotes and save that for future uses.

I want to clearly see the products on the quotes and to adjust which columns are shown. I want to save that as the default view.

Microsoft 365 and Office | Development | Other
asked 2026-07-20T19:39:02.1933333+00:00
Kevin P 0 Reputation points
commented 2026-07-21T21:20:57.0866667+00:00
Kevin P 0 Reputation points
1 answer

Why can't I share a spreadsheet from my onedrive to a co-worker in my network?

this is the message I get: "The server couldn't complete this action. Error Code: 0x803d0005"

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-07-18T15:02:22.69+00:00
Fernan Osorno Hernandez 0 Reputation points
commented 2026-07-21T21:19:02.5466667+00:00
Chris Duong 10,120 Reputation points Microsoft External Staff Moderator
1 answer

How to prevent formulas from changing if I add or remove lines

Hello! I have a spreadsheet where one tab is pulling information from another tab on the same excel. I need to be able to sort, filter, and add/remove lines without the formula data changing on tab 2. I had everything linked, but then when I added…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-07-21T18:57:12.97+00:00
Megan F 20 Reputation points
commented 2026-07-21T21:18:57.7433333+00:00
Barry Schwarz 5,841 Reputation points
1 answer

can't open outlook

outlook won't open, it Keeps telling me something went wrong and i have checked everything and it is all correct and works everywhere else

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-18T17:28:46.63+00:00
Richard Gliddon 0 Reputation points
commented 2026-07-21T21:18:46.3433333+00:00
Chris Duong 10,120 Reputation points Microsoft External Staff Moderator
1 answer

Sent emails are disappearing from outlook sent box after a week

Sent emails are disappearing from my sent box after about a week. I want all sent emails displayed.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-07-18T21:43:28.75+00:00
Charles Paeth 0 Reputation points
commented 2026-07-21T21:18:08.8266667+00:00
Chris Duong 10,120 Reputation points Microsoft External Staff Moderator
0 answers

Email problem

i want to enter my email i didn't let me enter my email

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-21T21:15:32.1166667+00:00
1 answer

new phone and my authenticator app isnt working

I just got the iphone 17 pro max as an upgrade from my iphone 16 plus and I went to log into my authenticator app as normal, but now I do not see the screen to enter the 2 digit code the app gives me. what should i do? And now i cannot get i to any if my…

Outlook | Outlook for mobile | Outlook for iOS | For education
asked 2026-07-21T20:46:10.39+00:00
Whitney, Kathryn 0 Reputation points
answered 2026-07-21T21:13:49.0033333+00:00
Hendrix-C 19,450 Reputation points Microsoft External Staff Moderator
1 answer

Question Regarding the Future of the AZ-500 Certification

Greetings, I recently renewed my Microsoft Certified: Azure Security Engineer Associate (AZ-500) certification, and my current certification is valid until December 19, 2027. I understand that Microsoft has announced changes to its certification program…

Azure Automation
Azure Automation

An Azure service that is used to automate, configure, and install updates across hybrid environments.

1,517 questions
asked 2026-07-21T21:13:16.1333333+00:00
Stephane Kenfack Momo 0 Reputation points
answered 2026-07-21T21:13:38.9966667+00:00

AI answer

3 answers

How do I separate Microsoft and Google?

I want each system to stand alone and separated. Not even sure how they became merged as much as they are.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-21T18:52:35.2466667+00:00
Dee Cowper 0 Reputation points
answered 2026-07-21T21:13:20.2833333+00:00
Dee Cowper 0 Reputation points
1 answer One of the answers was accepted by the question author.

Install word on an old Mac (Big Sur)

I am a subscriber to Microsoft 365 I have been running Word 16.77.1 on a MacBook running OS 11.7.10 (Big Sur) for a long time. I cannot upgrade to a newer version. I now cannot 'Activate Microsoft 365' on this computer and Word is now Read only. How can…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-21T16:31:29.59+00:00
Jonathan Haigh 20 Reputation points
commented 2026-07-21T21:13:18.66+00:00
Jonathan Haigh 20 Reputation points
3 answers

i have one individuals email go directly into deleted folder in Outlook

Recently one user in my company's email directory who I received daily emails from started getting delivered directly into my deleted folder in Outlook. Only this one person, only for the last 14 days, I even set a rule to have their email go into my…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-07-21T11:27:48.1+00:00
Laura Bragg 0 Reputation points
commented 2026-07-21T21:12:31.19+00:00
Laura Bragg 0 Reputation points
0 answers

can't upgrade to windows 11 pro

I have bought windows 11 pro twice now and the keys do not work. I am stuck with windows 11 home.

Windows for home | Windows 11 | Install and upgrade
asked 2026-07-21T21:12:25.7633333+00:00
executive processing 0 Reputation points
0 answers

Log into Azure - lost microsoft authenticator app

I got a new phone and it's not setup with with my azure account, I can't log into the portal,. Customer support was no help. I don't have a commercial account, so they sent me to personal account support. THey said Azure is only supported by the…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

928 questions
asked 2026-07-21T21:11:38.88+00:00
Tom Bedard 0 Reputation points
1 answer

Win11 update fail

This is what my Update page looks like. I am unable to update, and unwilling to reinstall win11 unless it is absolutely necessary.(The upgrade from win10 was an enormous pain due to the C drive being only 120g. Any advice?

Windows for home | Windows 11 | Windows update
asked 2026-07-21T20:29:22.39+00:00
bill schmidt 0 Reputation points
answered 2026-07-21T21:11:23.2033333+00:00
John DeV 167K Reputation points Independent Advisor
0 answers

How to get into the Authenticator app without using the Authenticator

I can’t get into my email without verifying with the Authenticator app, but I am logged out of the Authenticator app and it says the only way to get back in is to send a code to my email, which I have no access to. How can I get back into my…

Outlook | Web | Outlook.com | Email
asked 2026-07-21T21:10:47.1533333+00:00
Madison Emery 0 Reputation points
1 answer

Can't see paid Microsoft 365 subscription on my account

I can't (re)activate a Microsoft 365 subscription that is paid up until November. The subscription does not show up when I sign into Microsoft with my usual email/password and I've lost the product key. I'm on a Mac, OS Ventura.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-07-21T20:36:58.28+00:00
Rosemarie 0 Reputation points
answered 2026-07-21T21:10:08.0033333+00:00
EmilyS726 250.4K Reputation points Independent Advisor
1 answer

How to recover data missing from Outlook for Mac desktop version

I left work on Friday and everything was working fine in my microsoft outlook for mac desktop product. Today I logged in and all of my calendars were missing from the new version. All it said was, Add Calendar. I then went back to the legacy version…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-20T18:26:37.63+00:00
RITA MUJRAL 0 Reputation points
commented 2026-07-21T21:09:28.4133333+00:00
Kai-L 15,725 Reputation points Microsoft External Staff Moderator
2 answers

no camera in my pc

cant find my camera at all, tried to download driver from manufacturer's site it says camera already exists, tried to troubleshoot tells me to contact support, tried to download old device in device manager camera isnt even there like what im supposed to…

Windows for home | Windows 10 | Devices and drivers
asked 2026-07-19T15:55:11.25+00:00
123 123 0 Reputation points
answered 2026-07-21T21:08:36.5066667+00:00
Igor Leyko 111.4K Reputation points Independent Advisor