Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,406 questions
1 answer
Urgent: Unable to access university Microsoft account due to Microsoft Authenticator verification loop
I am unable to access my university Microsoft account due to an issue with Microsoft Authenticator, and I am currently stuck in a verification loop. My university email account uses Microsoft 365 and requires Microsoft Authenticator for multi-factor…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-20T19:33:09.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lucas Roberts
0
Reputation points
edited an answer 2026-08-20T19:53:57.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay1 Tran
15
Reputation points
Independent Advisor
3 answers
Cannot print WORD documents
We can print EXCEL documents but CANNOT print WORD documents. After hitting CTL P the print window appears but the "print key" button is dark and when clicked, it says NO PRINTER INSTALLED.........HELP!
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,856 questions
asked 2026-08-18T20:41:17.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 63%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Dave Valent
0
Reputation points
commented 2026-08-20T19:53:45.04+00:00
Charles Kenyon
169.9K
Reputation points
Volunteer Moderator
1 answer
Unable to purchase Domain
I am setting up resources for my Client and I get an error message when attempting to purchase a Domain for the App Service. "The template deployment is not valid according to validation procedure. The following resource provider(s) -…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,027 questions
asked 2026-08-20T19:36:21.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 7.000000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hoelker, John
0
Reputation points
answered 2026-08-20T19:53:04.22+00:00
Jose Benjamin Solis Nolasco
11,136
Reputation points
Volunteer Moderator
2 answers
MS Word 2019 - Erasing and not allowing me to re-enter text
Hello: I have a fill-in-the blank document that I have been using in my business for many years. The document has blanks in which I enter things such as a date, or an address, etc. In the last couple of weeks, when I pull up one of the documents that I…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,856 questions
asked 2026-08-20T01:32:06.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 14.000000000000002%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jeff Mattero
15
Reputation points
commented 2026-08-20T19:52:34.4533333+00:00
Charles Kenyon
169.9K
Reputation points
Volunteer Moderator
1 answer
Repairing AD CS KRA bindings
Hi all I’m trying to recover an archived private key from our AD CS database using certutil -recoverkey, but the process keeps failing with NTE_BAD_KEYSET. After checking the configuration, it looks like the Key Recovery Agent (KRA) certificate was…
Windows for business | Windows 365 Business
2,687 questions
asked 2026-08-17T08:16:19.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 36%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
NTT Terin
40
Reputation points
answered 2026-08-20T19:51:22.89+00:00
Allan Solomon Mejia
5,170
Reputation points
0 answers
How to delete old Microsoft/outlook account
Hello! I’ve been updating my emails and passwords, upon discovering my old Microsoft account. I tried going through the account recovery process, but keep getting stumped with the error message ”We're not ready for you yet, your account is still in the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,091 questions
asked 2026-08-20T19:50:53.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 43%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Spencer Czolba
0
Reputation points
asked 2026-08-20T19:50:53.0733333+00:00
Spencer Czolba
0
Reputation points
1 answer
Windows Hello Biometrics are not working
All of the Windows Hello Biometrics say currently unavailable on my current profile. The FaceID, Fingerprint, and PIN are unavailable. Even after removing the pin and restarting it will not allow me to set up any new biometrics to reset it. I have tried…
Windows for home | Windows 11 | Accounts, profiles, and login
9,844 questions
asked 2026-08-20T19:50:34.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 45%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Lizzy Terrell
0
Reputation points
answered 2026-08-20T19:50:52.8133333+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
What happens to my data when I delete a copilot conversation?
If I delete a Copilot conversation, is that data still stored on Microsoft servers? If so, is it stored permanently, or will it eventually get deleted? This question is for the personal/consumer version of copilot
Microsoft Copilot | Microsoft Security Copilot
Microsoft Copilot | Microsoft Security Copilot
AI-powered assistant that helps security teams detect, investigate, and respond to threats
106 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 30%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
I have purchased Microsoft office pro plus 2016 , have license keyi have windows 10 in my PC , h
Dear team, I have purchased paid version of microsoft office prop plus 2016 , now i have windows 10 in my PC , not able to download and key is not taken
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,216 questions
asked 2026-08-20T09:11:30.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 57.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
prabhat
0
Reputation points
answered 2026-08-20T19:50:27.3533333+00:00
Stefan Blom
348.9K
Reputation points MVP
Volunteer Moderator
1 answer
subcription renewed but lost data
My Microsoft subscription didnt renew on its own and i was not informed it was going to end. i have now lost data and my shared family accounts we cancelled.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,601 questions
asked 2026-08-20T04:08:31.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 56.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Noble Pro
0
Reputation points
commented 2026-08-20T19:50:22.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
83,320
Reputation points
Independent Advisor
0 answers
install old version of Office 365
I have a 2012 macbook pro. I also have a subscription to office 365, but it will not update to a current version. I cannot edit and save documents (word, excel, etc.) anymore and that is a problem. I am running OS Catalina, which I believe is the…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,678 questions
asked 2026-08-20T19:49:41.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Burish
0
Reputation points
asked 2026-08-20T19:49:41.1266667+00:00
John Burish
0
Reputation points
4 answers
One of the answers was accepted by the question author.
Azure Communication Services Email: Quota Increase Request — Current Limits Insufficient for Non-Profit Communication Needs
Problem description I am seeking assistance with increasing the sending quotas for my Azure Communication Services Email resource. Currently, the quotas are 30 messages per minute and 100 messages per hour, which are insufficient for my organization's…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,762 questions
asked 2026-08-20T18:51:25.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 41%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jaymin Kavaiya
20
Reputation points
edited an answer 2026-08-20T19:48:59.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Venkatesan S
10,745
Reputation points Microsoft External Staff
Moderator
1 answer
Printers with properly set labels automatically changing names when added all over campus.
Hello, We have specifically named our printers for obvious organization/convenience needs. Students and teachers use them across campus and this would help them know what printer they are printing to. When anyone on campus adds a printer they can choose…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
asked 2026-08-19T15:14:32.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 6%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jason Griffin
0
Reputation points
answered 2026-08-20T19:47:08.61+00:00
Allan Solomon Mejia
5,170
Reputation points
1 answer
One of the answers was accepted by the question author.
Merge account
I am having 2 accounts and it needs to be merged. I am getting an unexpected error and not able to proceed further with registration.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,091 questions
asked 2025-04-21T09:23:51.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 4%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Devi, Sarala
25
Reputation points
edited a comment 2026-08-20T19:45:43.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 89%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DanBalma
0
Reputation points
1 answer
My co worker can't sign into her account .
My co worker can't sign into her account . I am the admin of our microsoft I have changed her password and it's saying her account doesn't exist
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,340 questions
asked 2026-08-20T19:15:45.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kelly Strain
0
Reputation points
edited an answer 2026-08-20T19:45:32.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lin v
780
Reputation points
Independent Advisor
2 answers
word doc will not print, disconnects from print spooler
I have Microsoft office Professional Plus 2021. Word Doc is disconnecting from the print spooler. I have to restart or refresh the print spooler each time I want to print. On the print page it says No Printers installed. I am able to print in excel,…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,197 questions
asked 2026-08-19T18:18:52.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 67%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kimberly Daly
0
Reputation points
commented 2026-08-20T19:45:28.56+00:00
Charles Kenyon
169.9K
Reputation points
Volunteer Moderator
3 answers
Share excel spread sheet
unable to share excel spread sheet says can not do at this time
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,739 questions
asked 2026-08-20T19:04:24.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 12%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Wolons
5
Reputation points
commented 2026-08-20T19:44:20.35+00:00
David Wolons
5
Reputation points
0 answers
Microsoft Teams / Outlook - "We couldn't make this a Teams meeting" error across Web and Desktop for M365 E5 User
Hello, We are experiencing an issue where a specific user is entirely unable to schedule online Teams meetings. Symptoms: When the user attempts to toggle the "Teams meeting" switch or create an online event, the process fails and displays the…
Microsoft Teams | Microsoft Teams for business | Calendar | Other
Microsoft Teams | Microsoft Teams for business | Calendar | Other
Additional calendar-related features and issues within Microsoft Teams for business
303 questions
asked 2026-08-20T19:44:06.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 4%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
E78 Service
0
Reputation points
asked 2026-08-20T19:44:06.0633333+00:00
E78 Service
0
Reputation points
0 answers
How do I notify and how do the user sign into their Microsoft accounts
I have added users but need to notify them that they have access to Microsoft 365 now. What is the process of getting each user started with Microsoft 365 on their device
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,423 questions
asked 2026-08-20T19:43:13.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 97%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sharon Dewberry
0
Reputation points
3 answers
Download pdf
How to download a pdf version from the online Word document
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,197 questions
asked 2026-08-20T17:53:50.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 62%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Francoise Lazard
0
Reputation points
answered 2026-08-20T19:43:11.7666667+00:00
Charles Kenyon
169.9K
Reputation points
Volunteer Moderator