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OneNote for Android login to sync is failing

I am logged into M365 apps as I can see my initials in the profile circle and the details if I click on it. I can see my notebooks if I click on them. But on the home page where Recents are normally shown, it says I need to login to sync. If I try it…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-08-29T00:27:45.77+00:00
Tony McGreevy 0 Reputation points
answered 2026-09-01T19:48:09.9666667+00:00
Simen Svarverud 0 Reputation points
2 answers

Downloaded file refuses to work

Evry time I open the Microsoft Excel through a fill sent by my teacher, Excel has an error message if I close and reopen like the message says to it will just do the same thing, and if I click repair now it will close the message and work just fine for 7…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-01T19:25:38.8566667+00:00
Z 0 Reputation points
edited an answer 2026-09-01T19:47:46.66+00:00
Chris-D 1,085 Reputation points Independent Advisor
1 answer

recorded video

I wasnt able to record during a chat kept saying something about not on same server....so the other person recored the chat. at the end of the chat the recording is present but I cant watch the video wont allow me.. how can I see the video

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-09-01T19:11:04+00:00
Atayshia Thomas 0 Reputation points
answered 2026-09-01T19:46:23.91+00:00
Kai-L 17,990 Reputation points Microsoft External Staff Moderator
2 answers

bluetooth not working and icon disappeared

hello, my bluetooth is no longer working. i recently got new speakers , its been working fine...I'd use them or connect my headphones with zero issues . randomly today, I got error message "Windows has stopped this device because it has reported…

Windows for home | Other | Devices and drivers
asked 2026-09-01T15:31:39.85+00:00
mathilda michael 0 Reputation points
commented 2026-09-01T19:45:35.75+00:00
mathilda michael 0 Reputation points
1 answer

my sons microsoft accoun was hacked

My sons microsoft account was hacked. and the alias changed from ******@gmail.com to ******@outlook.com. i have tried the different recovery options but it does not work. because the issue is the account i try to recover doesnt exist anymore. (Logically…

Microsoft Security | Microsoft Authenticator
asked 2026-09-01T19:44:43.98+00:00
Bjørn Skourup Abildskov 0 Reputation points
answered 2026-09-01T19:45:05.0933333+00:00

AI answer

2 answers

Error 715-123420 blocks all Azure OpenAI model deployments across two separate subscriptions and a brand-new resource - requesting moderator help for a collaboration ticket

Every Azure OpenAI model deployment operation on our account fails with: (715-123420) Our system has detected this request as unusual activity for your account. This affects new deployments and capacity increases alike, on every model, in both Azure CLI…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,995 questions
asked 2026-08-19T15:20:05.47+00:00
Filip B 0 Reputation points
commented 2026-09-01T19:44:34.8666667+00:00
Filip B 0 Reputation points
3 answers

how to reset HP printer wireless printer connection

Need to re-establish wireless HP printer connection with PC and HP Officejet 8139E printer

Windows for home | Windows 11 | Internet and connectivity
asked 2026-09-01T19:05:34.6866667+00:00
Ann Jarrell 0 Reputation points
answered 2026-09-01T19:44:16.42+00:00
Bulldog 4,050 Reputation points
2 answers

How can I update my window 10

I was trying to update my window 10 but it says error Code 80072EFE could you please help me?

Windows for home | Windows 10 | Windows update
asked 2026-09-01T18:55:05.41+00:00
yebelay Messelu 0 Reputation points
answered 2026-09-01T19:42:55.81+00:00
John Jefferson Doyon 84,995 Reputation points Independent Advisor
1 answer

Laptop bluetooth not connecting to wireless mouse

I have a wireless mouse that has bluetooth and a 2.4g option, but neither is connecting to my laptop bluetooth.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-01T19:42:30.3833333+00:00
Beth Potter 0 Reputation points
answered 2026-09-01T19:42:52.63+00:00

AI answer

1 answer

not getting the help i wanted

I accidentally created an account on a school server using the exact same email as my personal one. The problem is that I can’t access that account anymore to delete it. I didn’t have the Authenticator app because I thought I wouldn’t need it. I called…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-01T17:28:41.0533333+00:00
Munchy 0 Reputation points
edited a comment 2026-09-01T19:41:51.0966667+00:00
Munchy 0 Reputation points
0 answers

Microsoft 365 Business Standard failing to activate

I am having issues with my Microsoft365 license activating. It seems to be getting stuck over and over in the authentication step. I have tried clearing keychain, library, restarting, etc. I am on a MAC. the admin has also removed and re-added my license…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-01T19:41:48.68+00:00
Kaila S 0 Reputation points
2 answers

What does selecting ‘Report phishing’ do?

Emails that initially look valid, I check the sender’s address to determine validity. For addresses not recognized, I selected “Report phishing." This causes the sender’s address to be placed in a blocked address junk file and the email message is…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2025-11-11T14:14:59.44+00:00
Gary F. Jones 25 Reputation points
commented 2026-09-01T19:41:43.47+00:00
Hornblower409 13,825 Reputation points
3 answers

How do I merge 2 one drive accounts

I have two one drive accounts and one is associated with an email I am trying to get rid of

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-01T18:03:19.2533333+00:00
Barbie Allen 0 Reputation points
answered 2026-09-01T19:41:00.1633333+00:00
Bulldog 4,050 Reputation points
1 answer

PowerBI-Source?

I would like to understand the data sources used for our hospital's Consumer Experience Power BI dashboards, specifically for Emergency Department (ED), Inpatient, and OAS reporting. Can you explain where the dashboard data originates, how it is…

Community Center | Not monitored
asked 2026-09-01T19:26:17.2566667+00:00
Vick, Gary 0 Reputation points
answered 2026-09-01T19:39:40.8866667+00:00
Erland Sommarskog 137K Reputation points MVP Volunteer Moderator
2 answers

Why can't I open PDF documents from Microsoft Outlook email?

I can't open PDF attachments that come through email.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-12-01T16:55:46.6433333+00:00
Dudley, Todd R {PEP} 0 Reputation points
commented 2026-09-01T19:39:28.95+00:00
david nolan 0 Reputation points
0 answers

Locked out of sole Global Admin account

I am locked out of my Microsoft 365 Global Admin account. I know my password, but I cannot complete the Microsoft Authenticator verification because I lost access to my old phone. I am the only Global Admin and need urgent help regaining access to my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T15:26:06.9966667+00:00
Nitin Kumar 0 Reputation points
edited the question 2026-09-01T19:38:59.55+00:00
Ryan-N 15,300 Reputation points Microsoft External Staff Moderator
1 answer

Outlook.com will not allow me to save all attachments

Since this option for Outlook has been available I have not been able to easily save all attachments. According to all the fixes suggested there appears to be something wrong that I can't fix, or I am not able to understand and am doing something…

Outlook | Web | Outlook.com | Email
asked 2026-08-31T23:23:14.9233333+00:00
HJ Miller 0 Reputation points
commented 2026-09-01T19:37:51.3133333+00:00
Hornblower409 13,825 Reputation points
1 answer

New Outlook cannot add IMAP account – “Changing the ImapRemoteServerInfo is not allowed”

We have an IMAP email account: [Moderator note: Personally Identifiable Information removed]@avciss.com. The account was previously working correctly in New Outlook with the following settings: IMAP server: avciss.com IMAP port: 993 IMAP encryption:…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-31T12:15:13.7066667+00:00
Sercan Egilmezkol 0 Reputation points
edited the question 2026-09-01T19:37:45.4133333+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
1 answer

Help with co pilot

hI my co -pilot keeps crashing i keep getting the oops message when i ask it to do something

Microsoft Copilot | Windows Copilot | App
asked 2026-08-31T12:05:19.44+00:00
Mark Ives 0 Reputation points
edited the question 2026-09-01T19:37:28.4833333+00:00
Haytham-C 4,885 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 Global Administrator Locked Out – MFA Phone Number Belongs to Former/Unknown Administrator

Our organization is currently trying to regain administrative access to our Microsoft 365 tenant after our previous IT administrator left the organization. We have access to the Global Administrator username and password, and the credentials are working…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-01T19:30:08.4+00:00
Magali M 0 Reputation points
edited an answer 2026-09-01T19:36:22.3066667+00:00
Bence Weiszmann 1,150 Reputation points