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trying to add a new account but it wants a code?

This is the most frustrating thing that makes zero sense. I am trying to add a new email account into my authenticator app but in order to do that it is asking me for the code from the authenticator app which is ridiculous because i cant get a code from…

Microsoft Security | Microsoft Authenticator
asked 2026-06-08T19:22:43.46+00:00
Samantha Hambleton 0 Reputation points
commented 2026-06-08T20:02:41.5433333+00:00
Matthew 0 Reputation points
2 answers

i can't log into one drive personal vault

I am unable to access OneDrive Personal Bault from my PC. Message says that it is unavailable.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-31T17:55:20.8033333+00:00
Rolla Eisner 0 Reputation points
commented 2026-06-08T20:02:22.41+00:00
Eyhab Aref 0 Reputation points
2 answers

I cannot authenticate login

I cannot authenticate login attempts for a school account. Since I need to use a Microsoft Authenticator app, but to use the app I need to authenticate it, making this an endless impossible loop.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-08T18:13:49.96+00:00
Jack VanDeList 0 Reputation points
edited an answer 2026-06-08T20:01:34.0066667+00:00
Kristen-L 13,180 Reputation points Microsoft External Staff Moderator
3 answers

How to resolve 2 microsoft accounts in set up of new laptop

My husband and I have a shared Microsoft account and this is where our Microsoft 365 is purchased and managed. We both have individual/personal Microsoft accounts. My husband purchased a new laptop yesterday and in order to make sure it recognized our…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-08T09:28:51.1933333+00:00
David and Siu Lamont 0 Reputation points
edited a comment 2026-06-08T20:01:24.85+00:00
Stefan Blom 342K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Auto populate cell price based on text in another cell

Im trying to understand how to get column AB to auto populate price based on text in AA E.X. OD and OS price are 445.00 OU price is 890 Also i would like AC to conditionally format if the value in AC is not equal to the value in AB

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-08T19:05:38.4966667+00:00
Tyler Lowe 0 Reputation points
edited a comment 2026-06-08T20:00:22.9533333+00:00
Tyler Lowe 0 Reputation points
0 answers

Perdi minha conta Roblox por meio do autenticador Microsoft.

Como eu recupero minha conta? Eu tinha uma conta Roblox que eu vinculei o autenticador da Microsoft não guardei a senha de backup adequadamente então eu a perdi durante um reset em que eu fiz no meu celular, também não consigo acesso ao id verificado da…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-08T19:29:56.5066667+00:00
Vinicius Vini 0 Reputation points
edited the question 2026-06-08T20:00:02.7133333+00:00
Gérard Oomens 123.1K Reputation points Volunteer Moderator
1 answer

I try to install Microsoft Office 365, but hung, no activity

It is not running, I download 3 times and start 3 times install Microsoft 365, not working.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-08T19:59:42.15+00:00
Jesus Manuel Bernal 0 Reputation points
answered 2026-06-08T19:59:59.3133333+00:00

AI answer

1 answer

Locked out of my Microsoft 365 tenant – Only global admin – MFA not configured – All recovery methods failed

I am the only global administrator of my Microsoft 365 tenant ([Moderator note: Personally Identifiable Information removed]). I am completely locked out because MFA was never configured on my admin account. I cannot access the Microsoft 365 admin…

Microsoft 365 and Office | Access | For business | Other
asked 2026-06-08T19:02:20.1633333+00:00
Alain St-Jean 0 Reputation points
edited the question 2026-06-08T19:59:51.9766667+00:00
Lia V 6,540 Reputation points Microsoft External Staff Moderator
1 answer

"Your mailbox has been temporarily moved on Microsoft Exchange server” message when an Office 365 user opens Outlook

Bought a new computer, and when opening Outlook I keep getting a pop-up error that the mailbox has been temporarily moved on the Microsoft Exchange server. There seems to be a issue with compatibility between Microsoft and Ionos. I have followed…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-08T18:57:37.01+00:00
B Howell 0 Reputation points
answered 2026-06-08T19:59:49.8733333+00:00
Vy Nguyen 11,310 Reputation points Microsoft External Staff Moderator
0 answers

Can't add account to Authenticator with GoDaddy email

I bought a domain through GoDaddy and also purchased the Microsoft 365 email option which uses that domain name. I am logged out of that account on all my devices, when I try to log in, it requests that I authenticate with the Microsoft Authenticator…

Microsoft Security | Microsoft Authenticator
asked 2025-01-21T16:29:40.67+00:00
Kyle 40 Reputation points
commented 2026-06-08T19:59:43.5633333+00:00
Samantha Hambleton 0 Reputation points
2 answers

My table of contents has the wrong page numbers

Hi, So I was in Word using the table of contents yesterday and I added all my headings, then updated it, but I discovered that the table of contents has the wrong page numbers. This is really frustrating, because I am trying to write a book, and here it…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-06-08T14:16:55.42+00:00
Hensley Peters 0 Reputation points
answered 2026-06-08T19:59:30.68+00:00
Stefan Blom 342K Reputation points MVP Volunteer Moderator
1 answer

Outlook Issue

When I try to sign on to outlook on my computer I enter the same userid i used to sign on to this and it just sits there with little dots running across the box under my userid

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-08T17:47:29.15+00:00
Jan Andreas 0 Reputation points
commented 2026-06-08T19:58:21.83+00:00
R L 0 Reputation points
2 answers

Meeting chats filter not showing on Teams

sign out - login back meeting chat filter is not showing on user desktop app try with ctrl + alt + B (nothing happens) delete app cache from %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe\LocalCache as well from…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
asked 2026-06-08T17:00:40.1266667+00:00
edited the question 2026-06-08T19:58:17.3+00:00
Ian-Ng 13,685 Reputation points Microsoft External Staff Moderator
0 answers

Very high number of Throttled Requests in Event Hub - how can we debug?

Recently, we have started experiencing a high number of Throttled Requests in a few of our systems that use Azure Event Hubs. After adding logs to our consumers and producers, we have concluded that on average we send / receive 100 messages per second…

Azure Event Hubs
Azure Event Hubs

An Azure real-time data ingestion service.

781 questions
asked 2026-06-01T18:30:25.7466667+00:00
cdom22 0 Reputation points
commented 2026-06-08T19:57:18.8833333+00:00
SAI JAGADEESH KUDIPUDI 3,220 Reputation points Microsoft External Staff Moderator
1 answer

The Harddrive in our login terminal has failed. I need to reinstall WIndows 10 IoT ENT2016 LTSB Entry

The only Microsoft sticker on the unit has this code 02219-126-052-034 then X22-61868. How do I use this to get a standard 25 digit activation code so I can install the software ive downloaded to create a bootable USB. The Sports club I am now chairman…

Windows for business | Windows for IoT
asked 2026-06-08T19:56:30.7133333+00:00
Alan Wheelhouse 0 Reputation points
answered 2026-06-08T19:56:45.35+00:00

AI answer

1 answer

Azure Function App Flex Consumption migration fails with ServerFarmCreationNotAllowed

I am trying to migrate an existing Linux Consumption Azure Function App to Flex Consumption, but the migration fails after the app passes the eligibility check. I need to migrate this Function App from Linux Consumption to Flex Consumption so that I can…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,477 questions
asked 2026-06-08T18:30:56.06+00:00
Pontem 0 Reputation points
answered 2026-06-08T19:56:36.8133333+00:00
Pontem 0 Reputation points
1 answer One of the answers was accepted by the question author.

In New Outlook, using Tab for indenting text does not align vertically

When drafting an email, I often like to use tabs to keep information in lists aligned vertically and easily readable. Using tab to indent an entire list does work, and the list numbers/bullets all align vertically as expected. However, when adding…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-08T17:45:04.4733333+00:00
Emerson M 0 Reputation points
commented 2026-06-08T19:55:43.6233333+00:00
Vy Nguyen 11,310 Reputation points Microsoft External Staff Moderator
3 answers

Someone changed this account email and removes my original email from alias and i can't do nothing

I tried to contact support but they didn't help at all i even got an email back saying they canceled the change i need my account back but idk what to do i tried everything i found on internet and even asked chat gpt

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-08T08:20:59.9866667+00:00
Miguel Lobo 0 Reputation points
commented 2026-06-08T19:54:36.77+00:00
Stefan Blom 342K Reputation points MVP Volunteer Moderator
1 answer

How to get an event grid subscription to delete

I have a bunch of event grid subscriptions in a dev environment that are stuck (state = DeleteFailed) and will not delete. I also cannot create a new subscription. It gets stuck in the creating state.

Azure Event Grid
Azure Event Grid

An Azure event routing service designed for high availability, consistent performance, and dynamic scale.

513 questions
asked 2026-06-08T18:59:12.59+00:00
Jamie Bartz 20 Reputation points
answered 2026-06-08T19:53:41.5966667+00:00
Jamie Bartz 20 Reputation points
0 answers

SUMPRODUCT returns 0

I have the following SUMPRODUCT formula:…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-08T19:53:19.9766667+00:00
Gary Berndt 0 Reputation points