Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,761 questions
0 answers
Cancel my subscription. I was charged for Microsoft 365 and did not ask for it please cancel and credit my account
I was charged for Microsoft 365 and I did not want it, it must be a subscription but I don’t want it and am extremely frustrated by not being able to talk to someone in billing. I have contacted my credit card and want this cancel,Ed immediately and stop…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-13T00:00:59.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 63%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Donna Long
0
Reputation points
asked 2026-06-13T00:00:59.58+00:00
Donna Long
0
Reputation points
2 answers
Son's microsoft account was hacked
Hello! I am trying to see if I can make one final plea to see if I can get my son's Microsoft account back. On April 10th, 2026 it was hacked. I have been trying now since then to get his account back. I have called, been rerouted, tickets escalated and…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,757 questions
asked 2026-06-12T21:01:43.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 2%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sam H
0
Reputation points
edited the question 2026-06-13T00:00:57.2666667+00:00
Gérard Oomens
123.5K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
More convenient way to download all files from a shared link
I was recently given access to a OneDrive family plan for 1 TB. I want to start using it to sync my work files, and I usually use cloud services to share work to printers and other people for work. However, every time I seem to open a link in incognito…
Microsoft 365 and Office | OneDrive | Other | Other
Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
528 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 46%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
1 answer
Problèmes techniques One drive
Bonjour, J'ai un abonnement one drive qui me permet d'avoir un certain stockage. Le problème est que mes photos et vidéos qui sont télépchargés dans le dossier "one drive" de mon ordinateur sont marqué d'une croix rouge indiquant qu'elles ne…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,530 questions
asked 2026-06-12T15:53:07.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM2%3C/text%3E%3C/svg%3E)
maiwenn-2049
0
Reputation points
answered 2026-06-12T23:57:42.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
40,180
Reputation points
Independent Advisor
1 answer
Microsoft emial issue
I cant use my Microsoft account because some guy tried to hack it and they couldn't I tried to reset my email but it sending to and old alt email that I put and forgot the password instead of the new alt email that I put back then so I can reset my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,757 questions
asked 2026-06-12T21:39:56.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 39%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
Yuno
0
Reputation points
edited the question 2026-06-12T23:57:35.37+00:00
Gérard Oomens
123.5K
Reputation points
Volunteer Moderator
1 answer
My Excel & Word are showing Unlicensed Product
I purchased Word and Excel when I purchased my laptop but last week, I started getting messages when I would open a spreadsheet that it needs to be repaired. Then I noticed that the Excel had "Unlicensed Product" on the screen. What happened?…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,470 questions
asked 2026-06-12T23:16:52.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 32%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brenda Messner
0
Reputation points
answered 2026-06-12T23:56:04.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
39,590
Reputation points
Independent Advisor
1 answer
How to link up my Microsoft account on ps5
I am trying to link my Microsoft account to my PS5 for the game grounded.
Windows for home | Other | Gaming
3,887 questions
asked 2025-09-06T01:20:36.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 53%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Robert Joughin
85
Reputation points
commented 2026-06-12T23:53:07.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 95%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EII%3C/text%3E%3C/svg%3E)
Ivan Ibañez Montoya
0
Reputation points
2 answers
how to remove son from old family group I have no access to
hello how do i remove my son from an old family group I have no access to? I cannot log in at all. the account it says doesn't exist. please help!! [Moderator Note: Personal Info Removed] you will see I can sign into my sons account but can't remove him…
Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
58 questions
asked 2026-05-30T12:36:09.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 65%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Krystle Riessen
0
Reputation points
commented 2026-06-12T23:51:47.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
9,180
Reputation points Microsoft External Staff
Moderator
2 answers
Artifact Signing certificate profiles consistently fail to provision.
All prerequisites are met: - Identity validation is completed (Public Trust) - RBAC roles are correctly assigned (Owner + Artifact Signing roles) - Account provisioning state is Succeeded All certificate profile creation attempts result in: "The…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
867 questions
asked 2026-06-08T20:33:43.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 57.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Steven Slak
0
Reputation points
answered 2026-06-12T23:51:43.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 52%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Meha-MSFT
1,880
Reputation points Microsoft Employee
Moderator
0 answers
Copilot Projects won't let me upload files.
Allow me to get some details out of the way first. I am on a: Windows 11 Home OS Personal Microsoft account MS365 Premium subscription I am using the Windows Desktop Copilot App. Those contextual details out of the way, all of a sudden,…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
183 questions
asked 2026-06-12T23:50:49.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Brian Wallace Jr
0
Reputation points
answered 2026-06-12T23:51:17.6033333+00:00
AI answer
1 answer
hoe image yearly gebruiken
Ik heb bij Microsoft 365 een extra abonnement voor Image Yearly dit werkte prima, maar ik kan het op mijn nieuwe laptop niet vinden hoe het een PES bestand moet open. Groeten [Opmerking van de moderator: Persoonlijke gegevens verwijderd]
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,399 questions
asked 2026-06-11T13:05:41.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Viviane Roekens
0
Reputation points
commented 2026-06-12T23:50:25.9266667+00:00
Xavier-D
9,180
Reputation points Microsoft External Staff
Moderator
1 answer
Change Lead text in Facebook to English
How to change Lead text in Facebook to English. All lead texts have been changed from English to Turkeys
Windows for home | Other | Apps
6,537 questions
asked 2026-06-12T10:40:36.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 57.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kai B Isnes
0
Reputation points
edited the question 2026-06-12T23:50:08.09+00:00
Gérard Oomens
123.5K
Reputation points
Volunteer Moderator
5 answers
My surface motherboard failed -- how do I get help from Microsoft
My Surface Motherboard failed less than a year into ownership. Best Buy and the Microsoft approved local repair shop both confirmed its failure. I cannot go online with it because it has failed. When I try to call Microsoft, I am in AI hell with no…
Surface | Surface Laptop | Performance and maintenance
1,300 questions
asked 2026-06-11T14:15:55.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 86%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Curt Bechler
0
Reputation points
answered 2026-06-12T23:48:13.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,891
Reputation points MVP
Volunteer Moderator
1 answer
#hacked Hacked Pls help
when i was logging on xbox a account came up and i have the order ******@gmail.com that is my gmail that got hacked and i was wondering if you can help me
Windows for home | Windows 11 | Accounts, profiles, and login
9,312 questions
asked 2026-06-12T23:47:06.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 14.000000000000002%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Greyson Garcia
0
Reputation points
answered 2026-06-12T23:47:32.1+00:00
AI answer
0 answers
Phone Link's sync limitabilites...
Does anyone know of a better app than "phone link" for syncing text and calls? Phone Link's sync limitations and functionality does not make it a viable solution. By not syncing with phone generated text responses or deletions, makes it…
Windows for home | Windows 11 | Connect Phone and PC
1,290 questions
asked 2026-06-12T22:46:40.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 78%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOK%3C/text%3E%3C/svg%3E)
O K
0
Reputation points
edited the question 2026-06-12T23:47:27.92+00:00
Gérard Oomens
123.5K
Reputation points
Volunteer Moderator
3 answers
Microsoft Clipchamp
My clipchamp appears to be starting up and then it stays on a blank screen. please help me.
Microsoft 365 and Office | Clipchamp | For home
Microsoft 365 and Office | Clipchamp | For home
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
431 questions
asked 2026-06-12T17:36:50.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 1%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Robert Amezcua
0
Reputation points
edited a comment 2026-06-12T23:45:09.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 49%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel B
0
Reputation points
4 answers
Why is sidebar app list retiring??
Has microsoft lost it!! the sidebar app feature is very useful removing that is just not cool I choose edge over other browsers for its functunality and customizations offcourse simplifying is good to compete with browsers like arc but getting rid of the…
Microsoft Edge | Install and update | Windows 11
Microsoft Edge | Install and update | Windows 11
Installing or updating Microsoft Edge on Windows 11
393 questions
asked 2026-04-26T04:52:18.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Manoj Kumar
135
Reputation points
answered 2026-06-12T23:38:40.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Atif Alam
0
Reputation points
3 answers
Non responsive white screen on clipchamp
I created several videos on clipchamp yesterday and eventually finished at 01:00 today. Swithced it back on at 08:00 and it went straight to a non responsive white screen. I have spent all of today (and I mean all of today) with tech support or co-pilot…
Microsoft 365 and Office | Clipchamp | For home
Microsoft 365 and Office | Clipchamp | For home
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
431 questions
asked 2026-06-12T20:29:39.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 35%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
simon wicker
0
Reputation points
commented 2026-06-12T23:37:54.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Thomas Moore
0
Reputation points
2 answers
Help! I used the utilman method to reset my local password and saved cmd.exe over the file
Just like the title says I messed up when I was restoring my settings back from resetting my local system password. I was following a YouTube video and mixed up the steps. I renamed the original utilman.exe to utilman1.exe then changed the cmd.exe to…
Windows for home | Windows 11 | Recovery and backup
5,453 questions
asked 2026-06-11T21:31:25.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Spidey11588
0
Reputation points
commented 2026-06-12T23:37:51.0466667+00:00
_AW_
67,926
Reputation points
Volunteer Moderator
1 answer
Microsoft Authenticator issue
Hello Microsoft Support, I accidentally deleted the Microsoft Authenticator app from my phone and reinstalled it. Now I am unable to access my account (Valencia College) because the sign-in process is still asking for approval in the old Authenticator…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,578 questions
asked 2026-06-12T23:36:56.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 73%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Issa Abu Jamil
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answered 2026-06-12T23:37:07.94+00:00
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