1,810,570 questions

Sort by: Updated
1 answer

How to recover my account when Microsoft "support" is in loop

My account is being hacked. I got an email that someone put a troyano in my computer this person added a draft on my own account and showed me all my passwords. From there every single account I own got hacked and I have being losing everything. They…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-03T05:29:33.98+00:00
Carol Blank 0 Reputation points
answered 2026-06-04T23:43:34.76+00:00
Rayyan Fawad 0 Reputation points
1 answer

Hỗ trợ thay đổi email đăng ký bản quyền

Chào bạn, tôi đang kí bản quyền nhầm sang gmail. Hỗ trợ tôi đổi lại sang email outlook.com

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-03T08:45:51.26+00:00
Le Quyet 0 Reputation points
answered 2026-06-04T23:42:19.7+00:00
Rayyan Fawad 0 Reputation points
1 answer

Account email transfer issue

Ok so I had two Microsoft accounts. Both are my personal accounts, so the first account used my primary email. Then, my dad and I tried something on my Xbox 360. This was very long ago, and he changed my gamertag and put his username into that account…

Microsoft Security | Microsoft Identity Manager
asked 2026-06-03T09:32:37.37+00:00
Andrew Bateman 0 Reputation points
answered 2026-06-04T23:41:11.57+00:00
Rayyan Fawad 0 Reputation points
2 answers

fix sync issues in media Player

sync in media player not working in windows 10 how do I fix it

Windows for home | Windows 10 | Connect Phone and PC
asked 2026-06-04T22:51:45.85+00:00
Dave Robinson 0 Reputation points
answered 2026-06-04T23:40:47.0666667+00:00
Ferdinand Nanalig 30,320 Reputation points Independent Advisor
4 answers

email alias can't be selected or removed

i had an old Microsoft live email account that was hacked, I created several new ones hoping that I can remove the old live alias email, but it is still link to my current email account. Before anyone tries to help let me say that it shows up on manage…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-03T18:45:29.82+00:00
francisco dorta 0 Reputation points
answered 2026-06-04T23:39:27.3666667+00:00
Hornblower409 9,145 Reputation points
0 answers

Operation timed out while deploying application gateway after multiple retries.

Trying to upgrade our clusters but stuck at one application deployment. The operation timed out while deploying application gateway after multiple retries. Below is the error it gives: { "code": "GwmOperationTimeOut", …

Azure Application Gateway
Azure Application Gateway

An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.

1,373 questions
asked 2026-06-03T20:16:46.3266667+00:00
Joshua Jiji (Centific Technologies Inc) 0 Reputation points Microsoft External Staff
commented 2026-06-04T23:38:56.65+00:00
Venkatesan S 8,490 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Request for Microsoft Regional Sales Pte Ltd. Certificate of Residence (CoR) and DGT Form (Indonesia)

Dear Microsoft Team, We are submitting an official request regarding our tax compliance requirements in Indonesia. In connection with payments made for Microsoft 365 services, we require the following documents issued under the name of the selling…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-04T03:13:39.6233333+00:00
edited a comment 2026-06-04T23:38:53.2166667+00:00
Huy-K 12,205 Reputation points Microsoft External Staff Moderator
4 answers

Outlook is not opening

Outlook is not opening. However, I see a notice in my computer when I receive an email. I have followed instructions to repair Outlook, and I have uninstalled and reinstalled MS Office, yet Outlook is not responding. Please advise

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-04T19:13:41.4833333+00:00
Miguel De Jesus 0 Reputation points
answered 2026-06-04T23:38:24.53+00:00
Ferdinand Nanalig 30,320 Reputation points Independent Advisor
5 answers

My 2 years old HP laptop is so slow and full of ghosts.

Hi, I am just a normal housewife with a HP laptop. I started off with MSdos and floppies, so I am not new to the concept. My HP : AMD Ryzen 5 7520U with Radeon Graphics (2.80 GHz), RAM : 16,0 Go (15,2 Go useable), AMD Radeon(TM) Graphics (486 Mo), hard…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-03T17:47:04.6466667+00:00
Lisette Swinnen 0 Reputation points
answered 2026-06-04T23:38:03.0033333+00:00
Igor Leyko 111K Reputation points Independent Advisor
1 answer

MOST URGENT: UNABLE TO USE OFFICE ON NEW HP AIO PC SINCE ONE MONTH

Firstly I am here to bring to your notice that since a month, I have been trying communicating with any Microsoft Team Assistant. But I am finding it nowhere. So if possible, kindly suggest me the ways to connect with real time assistant. Second if not…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-03T16:34:05.0833333+00:00
PRAVEEN KUMAR SHARMA 0 Reputation points
answered 2026-06-04T23:37:49.53+00:00
Rayyan Fawad 0 Reputation points
1 answer

Intermittent Azure VPN Connection Issue – “Server did not respond properly to VPN control packets” (AAD Auth / SSL TCP)

Hi Team, We are experiencing an intermittent issue while connecting to Azure VPN Client, where users encounter the following error: “Server did not respond properly to VPN control packets.” Scenario Issue is intermittent (not consistently…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,098 questions
asked 2026-06-04T20:18:12.7133333+00:00
Singh, Saurabh 0 Reputation points
commented 2026-06-04T23:37:16.0066667+00:00
Venkatesan S 8,490 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Graph API for OneNote not updating LastModifiedDateTime

This is follow-up on a known case with a case number that was resolved in 2024, but has come back. Since we're not supposed to provide private data, I'm not including all the history. What is happening: User updates OneNote Our service polls API or…

Microsoft Security | Microsoft Graph
asked 2026-06-03T17:17:35.1533333+00:00
Troy 0 Reputation points
answered 2026-06-04T23:35:32.39+00:00
Rayyan Fawad 0 Reputation points
2 answers

No email from tech support as promised

Here is our case number: [moderator's note: PII removed]. My agent: [moderator's note: PII removed]. I was supposed to receive instructions via email but I have received nothing

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-04T18:24:12.2033333+00:00
Greg H 0 Reputation points
edited the question 2026-06-04T23:32:50.3433333+00:00
Vikki-T 5,805 Reputation points Microsoft External Staff Moderator
2 answers

I am not getting reset emails from other websites

Please help me. I’ve checked junk. I’ve checked my capacity. I do not get reset emails and I’m locked out of some accounts help

Outlook | Web | Outlook.com | Email
asked 2026-06-02T16:09:00.4+00:00
Leah Propst 0 Reputation points
commented 2026-06-04T23:32:38.6+00:00
Leah Propst 0 Reputation points
1 answer

OneDrive not allocating 1TB of space to a 365 Family Member.

Office 365 administration is absolutely worthless! We are experiencing multiple issues with the 365 Family plan configuration. 365 Family Plan Subscription: On April 7, 2026, I made payment for the 365 Family plan with my credit card. The credit card…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-03T16:59:05.22+00:00
Thomas Crouch 0 Reputation points
edited a comment 2026-06-04T23:32:08.7866667+00:00
Craig Long 17,965 Reputation points
1 answer

how do i repair my outlook program

My classic outlook program is doing things i dont understand and i want to make sure it is ok how do i repair or run a diagnostic on the program

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-04T23:29:25.6066667+00:00
Lisa Larue 0 Reputation points
answered 2026-06-04T23:29:36.2833333+00:00

AI answer

2 answers

Unable to open a specific link from one of the computers in the organisation

Issue only specific to one device and is not user profile specific. Primary browser: edge Windows 11, 25H2 HP EliteOne 840 G9 23.8 inch All-in-One PC Desktop PC Restarted the computer Cleared cookies Tried to load the link in Incognito mode Tried a…

Windows for business | Windows 365 Enterprise
asked 2026-03-12T03:14:40.7433333+00:00
Spoorthy Manjunatha 0 Reputation points
commented 2026-06-04T23:29:22.4166667+00:00
Spoorthy Manjunatha 0 Reputation points
1 answer

Unable to share 365 family account

cannot add my son to 365 family. have been trying for 2 weeks. I am PC literate. I vae contacted support but all i get is a promise to call me. it's been a week and no call. i send the invitation and he accepts and he ends up at one of 2 screens.…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-04T23:07:01.32+00:00
Clark Welden 0 Reputation points
answered 2026-06-04T23:28:01.0566667+00:00
Rayyan Fawad 0 Reputation points
2 answers

I am not receiving emails from some senders

I am not receiving emails from some reliable senders that I would expect there to be no problems

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-03T01:02:13.6533333+00:00
Robert Buck 0 Reputation points
commented 2026-06-04T23:26:31.21+00:00
Robert Buck 0 Reputation points
2 answers

Microsoft Teams Meeting Add-in for Microsoft Office doesn't work

Teams Meeting Add-in sits in the inactive application add-ins. If I go into Manage COM Add-ins and select that, click ok, it still is inactive. This is a 365-enterprise image on a laptop. I am unable to uninstall and reinstall teams from settings>…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-26T22:54:21.2133333+00:00
Spoorthy Manjunatha 0 Reputation points
answered 2026-06-04T23:26:07.6166667+00:00
Spoorthy Manjunatha 0 Reputation points