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2 answers

Defender Finds Multiple Breaches but will not display them

My Defender flags multiple breaches but when I select "see details" it says "Something went wrong, try again later". Any ideas? I have been fighting this for months.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-04-21T20:17:53.9033333+00:00
Big John 0 Reputation points
answered 2026-04-22T07:56:14.73+00:00
Kai-H 15,350 Reputation points Microsoft External Staff Moderator
1 answer

How do I speak to a live person?

I can't receive emails in outlook, tried fixing online, unable to do so. how do I speak to a live person because nothing is helping so far!!!

Outlook | Windows | New Outlook for Windows | For home
asked 2026-04-21T17:31:47.0333333+00:00
Jerry Sandi Dion 0 Reputation points
edited an answer 2026-04-22T07:55:07.22+00:00
Sin-D 9,260 Reputation points Microsoft External Staff Moderator
1 answer

Account recovery not working

Hi I have an account with Microsoft, I've submitted multiple account recovery requests to try get access to my account but I'm not having any response. I'm also still being charged a subscription fee for this email address. I've set up this new email…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-22T07:19:46.9166667+00:00
Melinda Finegan 0 Reputation points
edited an answer 2026-04-22T07:54:08.6333333+00:00
Lester Bernard Reyes 77,810 Reputation points Independent Advisor
2 answers

Live.com having issues???

I have a personal live.com account. Every time I try to log into with correct password and each time provide an Issue as "You've tried to sign in too many times with an incorrect account or password." I have clear all Browser browser's cache…

Outlook | Web | Outlook.com | Email
asked 2026-04-21T17:16:36.9833333+00:00
guy sam 0 Reputation points
edited an answer 2026-04-22T07:52:18.5733333+00:00
Sin-D 9,260 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

SFTP file upload download issue.

Dear all, already i developed sftp file upload and download with Renchi and SSH.net. For the weak RSA key encryption our IT support blocked RSA key encryptions so winscp is another option to implement personally i feel little complicated WINSCP so any…

Developer technologies | C#
Developer technologies | C#

An object-oriented and type-safe programming language that has its roots in the C family of languages and includes support for component-oriented programming.

11,795 questions
asked 2026-04-21T06:26:30.1933333+00:00
Senthil kumar 25 Reputation points
edited a comment 2026-04-22T07:52:06.31+00:00
Senthil kumar 25 Reputation points
1 answer

How to accept emails from specific IP even if its listed in SpamHaus

Hello. IP-address of SMTP server we are using is listed in SpamHaus. When e-mails are being sent to our users which are using Microsoft Outlook, they do not reach the users, because e-mails get rejected with this error: 550 5.7.1 Service unavailable,…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,127 questions
asked 2026-04-22T07:50:59.0933333+00:00
Developer 0 Reputation points
answered 2026-04-22T07:51:19.0966667+00:00
Q&A Assist
2 answers

#Dell laptop #Windows7 Booting issue

My #Dell Vostro 1540 laptop has Windows 7,I made it into hibernate mode but when I tried to restart the system is not booting upto windows 7.It just repeatedly restarting with F2 and F12 options.

Windows for home | Previous Windows versions | Recovery and backup
asked 2026-04-18T21:22:53.91+00:00
SASWATA RANJAN DASH 0 Reputation points
commented 2026-04-22T07:51:16.28+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
1 answer

Incorrect Date of Birth – Account Access Issue

Hi, I mistakenly entered an incorrect date of birth when creating my account. Due to recent age verification restrictions in Australia, my account access is now limited, and I’m unable to update the date of birth from my settings. I can provide valid…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-22T07:15:12.26+00:00
Powerdose Group 0 Reputation points
answered 2026-04-22T07:50:49.3966667+00:00
DaveM121 867.2K Reputation points Independent Advisor
0 answers

Azure DevOps - Lost Access to Organisation - 401 - Uh-oh, you do not have access

Hi, I’m the owner of an Azure DevOps organisation I was trying to raise & merge a pull request today and suddenly started getting the following error for the organisation at https://dev.azure.com/phoenix427/ I’ve followed the steps listed in…

Azure DevOps
asked 2026-04-20T00:56:48.7366667+00:00
Iain Rowson 0 Reputation points
commented 2026-04-22T07:50:24.0133333+00:00
Iain Rowson 0 Reputation points
2 answers

i can not see my account in the list of address and i cant receive emails

need help to recover my account , i can login but i cant see anymore in the list of addresses plus i can not receive or send emails

Outlook | Web | Outlook.com | Email
asked 2026-04-21T19:53:09.9+00:00
ERNESTO MENDOZA MALDONADO 0 Reputation points
edited an answer 2026-04-22T07:50:21.25+00:00
Sin-D 9,260 Reputation points Microsoft External Staff Moderator
2 answers

Date and time CMOS battery issue

So my laptop is automatically Turing off with a click sound after 10-15 mins of use . Then when I try to turn it on , 3 amber lights and one white light blinks at the battery status indicator . I looked it up and found out that the c mos battery was dead…

Windows for home | Previous Windows versions | Devices and drivers
asked 2026-04-18T16:59:50.9633333+00:00
DIVYA GODHIYA 20 Reputation points
edited a comment 2026-04-22T07:49:41.16+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
2 answers

10bpc Colour Depth Washed Out Compared to 8bpc

Device: Lenovo Legion Pro 5i Gen 9 (Intel Core i7-14650HX, RTX 4060, 1600p 240Hz LenovoHDR panel) OS: Windows 11 25H2 I have been using my laptop for 7 months on 8-bit color output with no issues — colors were vibrant and accurate. After switching to…

Windows for home | Windows 11 | Display and graphics
asked 2026-04-18T20:03:31.7333333+00:00
Abdullah Khalid 0 Reputation points
commented 2026-04-22T07:49:18.0433333+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
2 answers

Windows 10 No Sound in HP Pavilion 17-g101dx

Media Player says: "WMA8 Not Supported - - - OxCOOD5212". Was working fine prior to update. Thanks.

Windows for home | Windows 10 | Apps
asked 2026-04-18T18:37:19.29+00:00
James Bond 0 Reputation points
commented 2026-04-22T07:49:10.1466667+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
1 answer

Camera (integrated) app fuzzy picture prevents hello sign-in over and over

Poor image quality prevents use of camera for login most days at least once where reset works 15% - 20% of time but usually need to uninstall and reboot, allowing windows to reinstall. No error codes are produced and trouble shooting cannot identify an…

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-19T02:52:59+00:00
MICHAELSHEFFRIN-7769 0 Reputation points
commented 2026-04-22T07:49:00.64+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
2 answers

Chat on the sidebar is missing.

So my chat on my sidebar is completely gone I've done everything I can with reinstalling Teams multiple times ,clear cache, repair/reset, contacted our IT administration they just told me that we had no restrictions on MS Teams or what so ever. And time…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-04-22T03:32:13.77+00:00
Angelo 0 Reputation points
commented 2026-04-22T07:48:55.0233333+00:00
Taltos 0 Reputation points
2 answers

Booting Issues Related to Firmware Update

For context purposes, I have a Lenovo Ideapad 5 laptop that runs Windows 11. My device functions well most of the time; I've had the odd "KMODE_EXCEPTION_NOT_HANDLED" blue screen of death error a couple of times, but only occasionally and I…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-18T17:56:37.93+00:00
Greg Gaus 0 Reputation points
commented 2026-04-22T07:48:48.64+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
2 answers

How do I stop my Surface Laptop 5 from chiming. Drivers are updated

My Surface Laptop 5 keeps chiming. I have asked AI and have completed all their recommendations including updating drivers to no avail. I need some ideas

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-04-18T13:11:48.5233333+00:00
Patricia Wilds 0 Reputation points
commented 2026-04-22T07:48:36.1233333+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
3 answers

How can i fix This issue (Direct x 12 / Drivers issues)

Issue: Direct3D not working (GTX 1650, Windows 11) Hi, I have a problem with Direct3D not working on my PC. Specs: GPU: GTX 1650 OS: Windows 11 Problem: Windows keeps installing a bad GPU driver automatically, even if I disable updates or disconnect…

Windows for home | Windows 11 | Display and graphics
asked 2026-04-22T07:14:16.28+00:00
Mikael Marchal 0 Reputation points
answered 2026-04-22T07:48:16.1633333+00:00
DaveM121 867.2K Reputation points Independent Advisor
3 answers

My Microsoft Apps have stopped working on my Samsung Ultra S25

I have Samsung S25 ultra and this week my microsoft apps stopped working. I noticed it first on my outlook emails - they weren't updating and then they disappeared just a black page no messages. My Teams app didn't allow me to make a teams meeting on…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-17T09:50:47.47+00:00
Angela Dow 5 Reputation points
commented 2026-04-22T07:47:28.4066667+00:00
Stacey 0 Reputation points
2 answers

options not available under file even though I have tried all MS suggestions to restore it

options not available under file even though I have tried all MS suggestions to restore it

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-21T20:17:42.2766667+00:00
Thomas Bowman 0 Reputation points
answered 2026-04-22T07:47:00.2366667+00:00
Kai-H 15,350 Reputation points Microsoft External Staff Moderator