6,548 questions
0 answers
How to fix "We Couldn't Verify This Eligibility for This App"
Another problem that makes me want to leave windows.... WTH when i want to download whatsapp from MICROSOFT STORE... this eror happend "How to fix "We Couldn't Verify This Eligibility for This App" This OS is so unstbale.... i hate this
Windows for home | Other | Apps
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 18%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
restore overwrite data
I was saving my Excel workbook, but I accidentally overwrote another workbook with the same name. As a result, the original workbook that I had been working on was replaced. Is there any way to recover it?
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,692 questions
asked 2026-06-24T13:17:42.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 67%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mahmoud Abdelfatah Mohamed
20
Reputation points
accepted 2026-06-25T09:44:56.8033333+00:00
Mahmoud Abdelfatah Mohamed
20
Reputation points
0 answers
Certification Registration
When i am applying for registration showing an error.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,495 questions
asked 2026-06-25T09:43:47.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 2%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Ravi Verma
0
Reputation points
edited the question 2026-06-25T09:44:56.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,870
Reputation points Microsoft External Staff
Moderator
1 answer
Hi microsoft
me too but my win 10 USB flashdrive is a problem but I have a stupid app in chrome is called Chromebook Recovery Utility that was STUPID IDEA I make the USB win 10 USB flash drive... I have an idea just copying the win 11 or 10... BUT I HAVE CRHOME OS…
Windows for home | Windows 11 | Install and upgrade
9,006 questions
asked 2026-06-24T17:39:14.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 98%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Matei Panaite
0
Reputation points
commented 2026-06-25T09:44:35.14+00:00
Matei Panaite
0
Reputation points
1 answer
Syncing files to oneDrive
I have a large .pst file which takes a long time to upload to oneDrive. Will this continually try to sync or once it is uploaded will oneDrive sync steps be skipped for this file in future if there are no changes?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,600 questions
asked 2026-06-25T08:14:18.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mike H
0
Reputation points
answered 2026-06-25T09:43:58.3933333+00:00
Rodrigo Queiroz
78,015
Reputation points
Independent Advisor
1 answer
Unable to register for Microsoft Virtual Training Day: Transform your Everyday Business Processes with Agents scheduled for July 15, 2026
I am now turning to you with a request to clarify why I am unable to register for the Microsoft Virtual Training Day: Transform your Everyday Business Processes with Agents announced for July 15, 2026. I have made several attempts from different devices…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,495 questions
asked 2026-06-25T09:30:45.8033333+00:00
Иван Гьонов
0
Reputation points
answered 2026-06-25T09:43:46.08+00:00
Gérard Oomens
124.5K
Reputation points
Volunteer Moderator
0 answers
bugcheck bsod
Bonjours à vous, j'ai eu la mauvaise expérience d'avoir un blocage de la machine en cours de jeu et un redémarrage, par chance j'ai eu un fichier minidump bugcheck dont voici le lien…
Windows for home | Windows 10 | Performance and system failures
42,712 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 71%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
1 answer
The grounding issue in Copilot notebooks (and OneNote)
Hello Support Team, I am encountering an issue with Copilot Notebooks where it completely fails to recognize or read provided documents. Specific issues observed: No Grounding on References: Copilot Notebooks completely ignores the documents added to…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,409 questions
asked 2026-06-25T08:50:19.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 42%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Bohdan Heraschenko
0
Reputation points
commented 2026-06-25T09:43:14.5033333+00:00
Bohdan Heraschenko
0
Reputation points
1 answer
How do I get support to fix my MS 365 account
I have bought a MS365 business account last week. But now when I want to start working with it, I see in MS 365 administration center errors like "something went wrong" and no information about my account is visible. Adding a domain is not…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,730 questions
asked 2026-06-12T12:25:26.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 81%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP0%3C/text%3E%3C/svg%3E)
PaulJanssen-0038
0
Reputation points
commented 2026-06-25T09:42:22.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
14,810
Reputation points Microsoft External Staff
Moderator
1 answer
remove PIN from AVD sign in.
I have an environment where all devices are entra joined. We have created a AVD environment domain joined (sessions are hybrid) as the setup requires AD auth for a LOB app. I want to remove the pin option or confirm the missing features for pin to…
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
2,126 questions
asked 2026-06-25T09:41:40.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Luke Christopher Stevens
0
Reputation points
answered 2026-06-25T09:41:55.84+00:00
AI answer
0 answers
Billing reminders
My account is paid in full! please stop the reminders to pay!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,871 questions
asked 2026-06-25T09:41:35.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Peter Mazza
0
Reputation points
asked 2026-06-25T09:41:35.7533333+00:00
Peter Mazza
0
Reputation points
1 answer
Failed to Delete Basic Public IP Reference from a Basic SKU VPN gateway
Hi, I am trying to do Delete Basic Public IP Reference from a Basic SKU VPN gateway in the Azure portal as per the documentation here https://learn.microsoft.com/en-us/azure/vpn-gateway/basic-sku-public-ip-remove due to this must be done before 30 June…
Azure VPN Gateway
Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
2,120 questions
asked 2026-06-22T10:28:22.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF6%3C/text%3E%3C/svg%3E)
Fengqizhang-6483
0
Reputation points
commented 2026-06-25T09:40:18.11+00:00
Fengqizhang-6483
0
Reputation points
1 answer
My sound will not work. I don't have anything connected to the computer and all of the mute buttons are off. What do I do next?
My sound will not work. I don't have anything connected to the computer and all of the mute buttons are off. What do I do next?
Windows for home | Other | Devices and drivers
6,594 questions
asked 2026-06-25T09:38:58.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 67%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kuldeep Sharma
0
Reputation points
answered 2026-06-25T09:39:52.02+00:00
Kuldeep Sharma
0
Reputation points
2 answers
One of the answers was accepted by the question author.
How to fix Signature Issue in Microsoft Excel
Hello, I work for an IT support section and am having difficulties with resolving an issue with signature lines. The users have recently received new Windows 11 devices with Office 365 enterprise applications installed (Excel, Word etc.). Signing…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,692 questions
asked 2026-06-24T09:23:45.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 75%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David Murray
20
Reputation points
edited a comment 2026-06-25T09:38:33.2533333+00:00
David Murray
20
Reputation points
1 answer
My emails are not received by recipients
My emails are sitting in the sent folder, but are not being received by recipients. I have tested this with several different receiving addresses. This is becoming highly detrimental to my business and I cannot find any help.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,299 questions
asked 2026-06-25T05:03:36.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 91%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Laurence Taylor
0
Reputation points
edited an answer 2026-06-25T09:38:17.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victor1-V
9,640
Reputation points Microsoft External Staff
Moderator
1 answer
pb erreurs dcom
Bonjour à vous, voici depuis quelques jours un affichage de dcom, avez déjà eu ce problème et comment y remédier ? voici une capture au démarrage de l'ordinateur, le message apparait en masse par période depuis 2 ou 3 jours ici une capture durant…
Windows for home | Windows 10 | Performance and system failures
42,712 questions
1 answer
Telephony and SMS new toll free phone number stuck in 'verifying' for months
In Communication Services -> Telephony and SMS I purchased a toll free phone number. It's status is 'Active' but for 'SMS' it has said 'Verification in progress' for months. I can't find any option to do anything about that. How can I find out more…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,703 questions
asked 2026-06-24T18:18:09.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 88%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Chris
0
Reputation points
answered 2026-06-25T09:37:35.6333333+00:00
Alex Burlachenko
22,280
Reputation points MVP
Volunteer Moderator
2 answers
How to add GST number in billing
I am about to subscribe MS 365, would like to add my GST in that. How to add gst number for getting gst invoice
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,468 questions
asked 2025-11-03T13:15:24.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rajesh Mehrotra
0
Reputation points
commented 2026-06-25T09:36:33.32+00:00
Stefan Blom
342.9K
Reputation points MVP
Volunteer Moderator
0 answers
how to recover MFA on lost device
I have another Microsoft 365 tenant so i lost the device with the MFA and there is only 1 admin, How do i get the MFA reset. I tried contact Microsoft via phone with no joy
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,072 questions
asked 2026-06-25T09:34:48.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 38%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Martin Mutizira
0
Reputation points
edited the question 2026-06-25T09:35:37.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,095
Reputation points Microsoft External Staff
Moderator
0 answers
I lost access to Microsoft Authenticator and I am the sole Global Administrator
I am the sole Global Administrator of our Microsoft 365 tenant [Business Standard]. After changing my phone, I lost access to Microsoft Authenticator. The new device cannot complete registration, and no alternative MFA methods are available. I still…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
318 questions
asked 2026-06-25T09:12:33.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
tiffany jin
0
Reputation points
edited the question 2026-06-25T09:35:13.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,775
Reputation points Microsoft External Staff
Moderator