Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,946 questions
1 answer
OUTLOOK Issue: My email templates keep disappearing in outlook
It has happened 3 times in 6 months. I create a new email, go to the templates and all of the templates I had created are gone. Why!? Is there a way to recover them? moved to Microsoft 365 Insider | Outlook | Windows
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
1 answer
Talk to an agent (human) by phone
My Family share plan renewal (paid for in mid May) does not allow my existing docs and spreadsheets to be edited and saved nor my partner to use the product. Have tried the Chat unsuccessfully. Really would like to talk (by phone!) to a real human agent.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,075 questions
asked 2026-06-23T14:36:53.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 62%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
D. R. Quinn
0
Reputation points
answered 2026-06-24T01:25:09.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
9,525
Reputation points Microsoft External Staff
Moderator
0 answers
Unable to create Azure Managed Redis in Central US or East US 2 region despite those regions are already available
I kept getting error saying the creation reached terminal state of "Failed" without any clear message about what caused the failure: { "code": "DeploymentFailed", "target":…
Azure Cache for Redis
Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
396 questions
asked 2026-06-24T00:37:39.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 12%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Alyssa Vu
0
Reputation points Microsoft Employee
commented 2026-06-24T01:23:55.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pilladi Padma Sai Manisha
10,360
Reputation points Microsoft External Staff
Moderator
2 answers
Sharepoint config error
failed to provision exception of type systemiofile not fount web config file not found please help
Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint Server | For business
A family of Microsoft on-premises document management and storage systems.
4,695 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
3 answers
Scrolling through comments in Word reviewing pane causes crash (not file-specific)
I routinely look through the comments in a Word file by opening the Reviewing Pane and clicking through them. Today I tried this and after clicking through about two comments, the file crashed. This occurs repeatedly and regardless of whether the pane is…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,090 questions
asked 2026-06-20T04:42:54.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 92%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
gingerpeach123
0
Reputation points
commented 2026-06-24T01:22:34.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 90%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
gingerpeach123
0
Reputation points
0 answers
Mohlalerwa6
The idea is to learn more znd consider it having AI system remeber it is used for those unprivilage and doing reseach we are hear to safe south africa
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,720 questions
1 answer
Gift card Robux
Olá tenho uma pergunta é provável que demore ou nunca mais seja reabastecido os gift card de 800 e 1000 Robux? já que recentemente ouvi falar que o motivo de alguns estarem esgotados é por causa do uso de VPN por alguns usuários.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,554 questions
asked 2026-06-24T01:21:04.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 53%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Eric Vieira da Silva
0
Reputation points
answered 2026-06-24T01:21:15.31+00:00
AI answer
2 answers
How can I prevent spam invites appearing on my Outlook Calendar
I get at least 2 or 3 unwanted Invites on my calendar per week. I resort to either deleting the event or, if I can't do that, finding the email in my Junk folder and deleting it. I have tried "Rules", searching for "Invite" or…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,395 questions
asked 2026-03-25T23:24:28.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 7.000000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gary Farrell
10
Reputation points
commented 2026-06-24T01:20:40.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 17%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
emc00713
45
Reputation points
5 answers
One of the answers was accepted by the question author.
No option to delete calendar group in Outlook
How do I remove unwanted groups that have appeared in my Outlook under both mail and calendar. When right click on them, there does NOT appear any delete option.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,526 questions
asked 2026-06-09T13:33:03.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 51%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mike Bernardo
55
Reputation points
commented 2026-06-24T01:20:10.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 72%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Brian A
0
Reputation points
0 answers
I cannot login to my Business account. All attempts to recover have been tried. No way to request support.
I cannot login and recovery attempts continue to fail. I have tried everything. There is no one to talk to anywhere at Microsoft. Very frustrating. I am able to login to my Personal microsoft account (which is how i was able to get here) but the business…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,049 questions
asked 2026-06-24T01:19:19.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 23%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jared Bobb
0
Reputation points
asked 2026-06-24T01:19:19.9966667+00:00
Jared Bobb
0
Reputation points
3 answers
How to Switch back to old Outlook from new for Windows
How to Switch back to old Outlook from new for Windows
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,019 questions
asked 2025-09-09T09:31:38.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 52%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Thousif A Md
5
Reputation points
commented 2026-06-24T01:19:09.45+00:00
Hornblower409
10,005
Reputation points
0 answers
Cannot run gpupdate /force
I run command gpupdate /force on my client computer which joined domain and get this error 'The processing of Group Policy failed. Windows attempted to read the file…
Windows for business | Windows Server | Directory services | Deploy group policy objects
0 answers
Sound is echoing through my headset
Sound through my headset is echoing when playing a video making it difficult to hear. How can I fix this please?
Windows for home | Windows 10 | Devices and drivers
39,575 questions
asked 2026-06-24T01:18:45.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sauer, Tina M
0
Reputation points
asked 2026-06-24T01:18:45.99+00:00
Sauer, Tina M
0
Reputation points
0 answers
How to adjust the size of the icons on my tool bar
I just had an update on my Windows 11, and all of the icons on the taskbar/ribbon at the bottom are tiny. Can you help?
Windows for home | Windows 11 | Display and graphics
5,133 questions
asked 2026-06-24T01:16:28.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Ann Harter
0
Reputation points
asked 2026-06-24T01:16:28.59+00:00
Ann Harter
0
Reputation points
3 answers
How do I add storage to my account.
I am out of storage and want to add more. How do I do that for my specific account?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,049 questions
asked 2026-06-18T00:58:29.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 86%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Michael Tidwell
0
Reputation points
commented 2026-06-24T01:16:22.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 50%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Darren-Ng
11,520
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
NTFS Permission
I login to my server using my account and i create 2 folders name hs and hs2 but when i click that folder then why i not have permissions? When I check using who am i and even my account is member of local admin then why the attributes is Group used for…
Windows for business | Windows Server | Devices and deployment | Other
asked 2026-06-23T13:33:28.3866667+00:00
Handian Sudianto
7,241
Reputation points
accepted 2026-06-24T01:16:15.15+00:00
Handian Sudianto
7,241
Reputation points
2 answers
How do I apply the $50 refund, that I never received, to my annual subscription to 365 Family Classic?
On 7 January 2026 I received an email from you confirming a $50.00 refund to my account from last year's subscription. My coming year's subscription of $179.00 to 365 Family Classic is due on 11 July 2026 as per your email dated 11 June 2026. How do I…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,075 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 31%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
0 answers
Sync OneNote
I tried to sync my one note from my laptop to myiPhone ??? OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xE0000644 9zu13) Nothing helps. HELP!!!
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,908 questions
asked 2026-06-24T01:14:29.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 96%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tim Hackman
0
Reputation points
asked 2026-06-24T01:14:29.1766667+00:00
Tim Hackman
0
Reputation points
0 answers
Unable to Start Apache Spark Pool. Fails with SessionCreationTimeoutException: Session creation timed out.
When I run a pipeline, it fails with ]Cluster was in terminal state=[Cancelled] before it reached 'Ready' state. When I run a new notebook, it fails with SessionCreationTimeoutException: Session creation timed out. I am on Spark version 3.5
Azure Synapse Analytics
Azure Synapse Analytics
An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.
5,657 questions
asked 2026-06-23T22:53:21.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM6%3C/text%3E%3C/svg%3E)
MikelleRogers-6194
0
Reputation points
commented 2026-06-24T01:14:22.49+00:00
MikelleRogers-6194
0
Reputation points
0 answers
Azure Migrate appliance download SHA256 hash does not match portal-published value
We are deploying an Azure Migrate appliance for VMware discovery. The appliance package downloaded from the Azure portal fails SHA256 integrity validation. The SHA256 value calculated locally does not match the SHA256 value currently published in the…
Azure Migrate
Azure Migrate
A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.
1,101 questions
asked 2026-06-23T21:21:11.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Admin-Avila, Dom
0
Reputation points
commented 2026-06-24T01:13:52.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 22%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lakshma Reddy Vattijonnala
995
Reputation points Microsoft External Staff
Moderator