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OUTLOOK Issue: My email templates keep disappearing in outlook

It has happened 3 times in 6 months. I create a new email, go to the templates and all of the templates I had created are gone. Why!? Is there a way to recover them? moved to Microsoft 365 Insider | Outlook | Windows

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-23T20:46:57.9733333+00:00
TJ 0 Reputation points
edited the question 2026-06-24T01:26:13.5966667+00:00
Chloe-V 8,680 Reputation points Microsoft External Staff Moderator
1 answer

Talk to an agent (human) by phone

My Family share plan renewal (paid for in mid May) does not allow my existing docs and spreadsheets to be edited and saved nor my partner to use the product. Have tried the Chat unsuccessfully. Really would like to talk (by phone!) to a real human agent.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-23T14:36:53.54+00:00
D. R. Quinn 0 Reputation points
answered 2026-06-24T01:25:09.55+00:00
Xavier-D 9,525 Reputation points Microsoft External Staff Moderator
0 answers

Unable to create Azure Managed Redis in Central US or East US 2 region despite those regions are already available

I kept getting error saying the creation reached terminal state of "Failed" without any clear message about what caused the failure: { "code": "DeploymentFailed", "target":…

Azure Cache for Redis
Azure Cache for Redis

An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.

396 questions
asked 2026-06-24T00:37:39.9333333+00:00
Alyssa Vu 0 Reputation points Microsoft Employee
commented 2026-06-24T01:23:55.8966667+00:00
Pilladi Padma Sai Manisha 10,360 Reputation points Microsoft External Staff Moderator
2 answers

Sharepoint config error

failed to provision exception of type systemiofile not fount web config file not found please help

Microsoft 365 and Office | SharePoint Server | For business
asked 2026-06-23T04:07:04.4533333+00:00
SLRDC HAL 0 Reputation points
commented 2026-06-24T01:23:29.1366667+00:00
Teddie-D 18,295 Reputation points Microsoft External Staff Moderator
3 answers

Scrolling through comments in Word reviewing pane causes crash (not file-specific)

I routinely look through the comments in a Word file by opening the Reviewing Pane and clicking through them. Today I tried this and after clicking through about two comments, the file crashed. This occurs repeatedly and regardless of whether the pane is…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-20T04:42:54.1233333+00:00
gingerpeach123 0 Reputation points
commented 2026-06-24T01:22:34.18+00:00
gingerpeach123 0 Reputation points
0 answers

Mohlalerwa6

The idea is to learn more znd consider it having AI system remeber it is used for those unprivilage and doing reseach we are hear to safe south africa

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-24T01:22:27.6433333+00:00
MojapeMP 1 Reputation point
1 answer

Gift card Robux

Olá tenho uma pergunta é provável que demore ou nunca mais seja reabastecido os gift card de 800 e 1000 Robux? já que recentemente ouvi falar que o motivo de alguns estarem esgotados é por causa do uso de VPN por alguns usuários.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,554 questions
asked 2026-06-24T01:21:04.26+00:00
Eric Vieira da Silva 0 Reputation points
answered 2026-06-24T01:21:15.31+00:00

AI answer

2 answers

How can I prevent spam invites appearing on my Outlook Calendar

I get at least 2 or 3 unwanted Invites on my calendar per week. I resort to either deleting the event or, if I can't do that, finding the email in my Junk folder and deleting it. I have tried "Rules", searching for "Invite" or…

Microsoft 365 and Office | Other
asked 2026-03-25T23:24:28.8133333+00:00
Gary Farrell 10 Reputation points
commented 2026-06-24T01:20:40.58+00:00
emc00713 45 Reputation points
5 answers One of the answers was accepted by the question author.

No option to delete calendar group in Outlook

How do I remove unwanted groups that have appeared in my Outlook under both mail and calendar. When right click on them, there does NOT appear any delete option.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-09T13:33:03.07+00:00
Mike Bernardo 55 Reputation points
commented 2026-06-24T01:20:10.6966667+00:00
Brian A 0 Reputation points
0 answers

I cannot login to my Business account. All attempts to recover have been tried. No way to request support.

I cannot login and recovery attempts continue to fail. I have tried everything. There is no one to talk to anywhere at Microsoft. Very frustrating. I am able to login to my Personal microsoft account (which is how i was able to get here) but the business…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-24T01:19:19.9966667+00:00
Jared Bobb 0 Reputation points
3 answers

How to Switch back to old Outlook from new for Windows

How to Switch back to old Outlook from new for Windows

Outlook | Windows | New Outlook for Windows | For business
asked 2025-09-09T09:31:38.1633333+00:00
Thousif A Md 5 Reputation points
commented 2026-06-24T01:19:09.45+00:00
Hornblower409 10,005 Reputation points
0 answers

Cannot run gpupdate /force

I run command gpupdate /force on my client computer which joined domain and get this error 'The processing of Group Policy failed. Windows attempted to read the file…

Windows for business | Windows Server | Directory services | Deploy group policy objects
asked 2026-06-24T01:19:01.2366667+00:00
Minh Ngà 0 Reputation points
0 answers

Sound is echoing through my headset

Sound through my headset is echoing when playing a video making it difficult to hear. How can I fix this please?

Windows for home | Windows 10 | Devices and drivers
asked 2026-06-24T01:18:45.99+00:00
Sauer, Tina M 0 Reputation points
0 answers

How to adjust the size of the icons on my tool bar

I just had an update on my Windows 11, and all of the icons on the taskbar/ribbon at the bottom are tiny. Can you help?

Windows for home | Windows 11 | Display and graphics
asked 2026-06-24T01:16:28.59+00:00
Ann Harter 0 Reputation points
3 answers

How do I add storage to my account.

I am out of storage and want to add more. How do I do that for my specific account?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-18T00:58:29.83+00:00
Michael Tidwell 0 Reputation points
commented 2026-06-24T01:16:22.13+00:00
Darren-Ng 11,520 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

NTFS Permission

I login to my server using my account and i create 2 folders name hs and hs2 but when i click that folder then why i not have permissions? When I check using who am i and even my account is member of local admin then why the attributes is Group used for…

Windows for business | Windows Server | Devices and deployment | Other
asked 2026-06-23T13:33:28.3866667+00:00
Handian Sudianto 7,241 Reputation points
accepted 2026-06-24T01:16:15.15+00:00
Handian Sudianto 7,241 Reputation points
2 answers

How do I apply the $50 refund, that I never received, to my annual subscription to 365 Family Classic?

On 7 January 2026 I received an email from you confirming a $50.00 refund to my account from last year's subscription. My coming year's subscription of $179.00 to 365 Family Classic is due on 11 July 2026 as per your email dated 11 June 2026. How do I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-23T23:09:13.67+00:00
Ian B 0 Reputation points
answered 2026-06-24T01:15:52.44+00:00
Bulldog 2,480 Reputation points
0 answers

Sync OneNote

I tried to sync my one note from my laptop to myiPhone ??? OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xE0000644 9zu13) Nothing helps. HELP!!!

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-06-24T01:14:29.1766667+00:00
Tim Hackman 0 Reputation points
0 answers

Unable to Start Apache Spark Pool. Fails with SessionCreationTimeoutException: Session creation timed out.

When I run a pipeline, it fails with ]Cluster was in terminal state=[Cancelled] before it reached 'Ready' state. When I run a new notebook, it fails with SessionCreationTimeoutException: Session creation timed out. I am on Spark version 3.5

Azure Synapse Analytics
Azure Synapse Analytics

An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.

5,657 questions
asked 2026-06-23T22:53:21.5666667+00:00
MikelleRogers-6194 0 Reputation points
commented 2026-06-24T01:14:22.49+00:00
MikelleRogers-6194 0 Reputation points
0 answers

Azure Migrate appliance download SHA256 hash does not match portal-published value

We are deploying an Azure Migrate appliance for VMware discovery. The appliance package downloaded from the Azure portal fails SHA256 integrity validation. The SHA256 value calculated locally does not match the SHA256 value currently published in the…

Azure Migrate
Azure Migrate

A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.

1,101 questions
asked 2026-06-23T21:21:11.5466667+00:00
Admin-Avila, Dom 0 Reputation points
commented 2026-06-24T01:13:52.97+00:00
Lakshma Reddy Vattijonnala 995 Reputation points Microsoft External Staff Moderator