23,704 questions
0 answers
windows 10 / updates
problem always problem / notices Even we extend the period over by enrolling our machines 1- it takes very very long time to download and install the new updates 2- sometimes even the update has finished but while restarting , it goes cleaning up…
Windows for home | Windows 10 | Windows update
asked 2026-06-20T01:48:41.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammad Ahmad
5
Reputation points
edited the question 2026-06-20T01:56:15.1033333+00:00
Mohammad Ahmad
5
Reputation points
2 answers
how do i update my office 2007 to work on my new laptop with windows 11
how do i update my office 2007 to work on my new laptop with windows 11. i am also a veteran, and i am retired.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,773 questions
asked 2026-06-19T22:54:05.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 35%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gary Cossaboom
0
Reputation points
answered 2026-06-20T01:56:01.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
9,435
Reputation points Microsoft External Staff
Moderator
2 answers
I renewed my annual subscription but my Microsoft apps tell me to renew still
I renewed my annual subscription but my Microsoft apps tell me to renew still. This happens when I open Word, Excel, etc.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,042 questions
asked 2026-05-20T22:05:24.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 64%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Tom Keefe
0
Reputation points
edited a comment 2026-06-20T01:55:11.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Shawn Dunner
0
Reputation points
2 answers
I renewed my subscription with the same email but am still getting renewal messages and can't update files
I let my family plan expire (because it was ridiculously difficult to change it from a family plan, which I no longer needed, to an individual plan). I finally renewed it as an individual, using the same email address. I did change my physical address…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,042 questions
asked 2026-05-11T15:18:17.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Elisa P
0
Reputation points
commented 2026-06-20T01:54:12.9+00:00
Shawn Dunner
0
Reputation points
1 answer
Two Accounts
I got a new computer and was trying to log in and created another account and paid for it but I just purchased one in February. I only need one. How do I cancel and get a refund?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,042 questions
asked 2026-06-20T01:53:39.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Laura Thompson
0
Reputation points
answered 2026-06-20T01:53:57.4766667+00:00
AI answer
1 answer
my Microsoft account has been compromised
Hello, I believe my Microsoft account has been compromised. My Microsoft account was originally created using the email address: [******@gmail.com] I have always signed in with this email address and I purchased Minecraft on this account using a gift…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,878 questions
asked 2026-06-20T01:21:13.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 2%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
sadra khoshnavaz
0
Reputation points
answered 2026-06-20T01:53:51.8833333+00:00
Gunasekar N
70,415
Reputation points
Independent Advisor
2 answers
Upgrade your plan message despite active Microsoft 365 subscription
Hello, I have an active Microsoft 365 subscription. In Word, under File → Account, the product appears as activated and correctly linked to my Microsoft 365 subscription. However, in the Office apps I keep seeing a button/message at the top saying…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,911 questions
asked 2026-06-09T08:35:19.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2026-06-20T01:53:20.57+00:00
Shawn Dunner
0
Reputation points
2 answers
Renewed Subscription
I renewed and paid for my subscription? Do I need to load on Microsoft Word or Excel?
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,500 questions
asked 2026-05-07T22:11:20.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 31%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mary Lutz
0
Reputation points
commented 2026-06-20T01:52:08.02+00:00
Shawn Dunner
0
Reputation points
3 answers
When will Robux reward restock in ms rewards?
Hi, I used edge nearly daily in hopes of redeeming a 400 Robux gift card. It took me nearly 8 months however, after I got to about 6500 points which I think was the number of points required, I saw that the gift card was not in stock. I understanded that…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,517 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 22%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 34%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
0 answers
Moving personal files from Office365 Outlook Legacy for Mac to Office365 New Outlook for Mac
I have over 50 personal files accumulated over 15 years currently on Microsoft365 Outlook for Mac v16.110. I am ready to migrate to New Outlook, and want to know the best way to move/export several 15Gb of personal files from Legacy to New.
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,083 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 21%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
i have renewed microsoft subscription yesterday. Still excel is asking me to update the payment. Pls advise, further
i have renewed microsoft subscription yesterday. Still excel is asking me to update the payment. Pls advise, further
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,500 questions
asked 2025-11-16T09:26:30.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 63%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Alka Gupta
0
Reputation points
commented 2026-06-20T01:50:53.77+00:00
Shawn Dunner
0
Reputation points
2 answers
Please explain how to re-install Yahoo on MS Office Home & Business
How do I re-install Yahoo email on MS Office Home & Business? Please help.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,931 questions
asked 2026-06-19T21:18:27.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 92%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Larry Morpaw
0
Reputation points
answered 2026-06-20T01:50:39.74+00:00
Gunasekar N
70,415
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
AADSTS5000225: Tenant blocked due to inactivity - Request reactivation
Hi, my tenant has been blocked due to inactivity (AADSTS5000225). Please help me reactivate it. Tenant ID: <pii removed> Trace ID: <pii removed> Correlation ID: <pii removed> Timestamp: 2026-06-12 07:35:09Z I am the administrator of…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,721 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 10%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
1 answer
can not access microsoft word
I have tried to purchase item but after it charged my debit card multiple times the system wont give me access to use Microsoft word
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,911 questions
asked 2026-06-20T01:44:02.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 46%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jessica Karolyna Santos
0
Reputation points
answered 2026-06-20T01:44:18.6833333+00:00
AI answer
2 answers
recovering lost saved websites from "collections" in Edge.
How can I get a human to talk to me on the phone about how to recover my lost saved websites that I had stored in "collections" in Edge?
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,449 questions
asked 2026-06-10T19:22:31.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
WADE HANDSAKER
0
Reputation points
commented 2026-06-20T01:41:53.98+00:00
EmilyS_726
20,310
Reputation points
Volunteer Moderator
1 answer
Unknown Charge from Microsoft Office Home and Business 2024
On 6/19/2026, I was charged for an Office Home and Business 2024 that I did not order. I was charged $249.99 and I want a reimbursement. I have never seen this before from Microsoft and it is really difficult to contact them. Any idea how I can get…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,042 questions
asked 2026-06-20T01:39:41.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
julian padilla
0
Reputation points
answered 2026-06-20T01:40:13.4833333+00:00
AI answer
2 answers
My Microsoft account is being treated as a Work/School account and I cannot reach support
My personal Microsoft account is being misclassified as a Work/School account. Because of this, every support page redirects me to the Sign-in Helper and I cannot reach a human agent. My account appears to be stuck in the GUID tenant [Moderator note:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,997 questions
asked 2026-06-12T09:21:55.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PeterO
0
Reputation points
commented 2026-06-20T01:39:59.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 82%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Peter Olsson
0
Reputation points
1 answer
Microsoft Authenticator
Recently my phone stopped working and I no longer had access. I added the authenticator and set up from a back up on my new device since then it seems to be generating invalid codes for a third party app. I have tried a number of different…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,635 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 40%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
2 answers
Recover bitlocker recovery after delete by mistake
Recover deleted BitLocker recovery key from Microsoft account for friend's disk on Windows 11; disk is currently locked and inaccessible."
Windows for home | Windows 11 | Recovery and backup
5,481 questions
asked 2026-06-20T01:05:32.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
hamma hamma
0
Reputation points
answered 2026-06-20T01:39:52.57+00:00
EmilyS726
240.8K
Reputation points
Independent Advisor
0 answers
Unreliable image save when using bing image create saving button
When I created a set of images and wanted to save one into the collection, the image that turned out to be actually saved is completely random. Platform: iPad with Chrome browser. Steps to repeat this error: Created images saved one image from the…
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,472 questions
asked 2026-06-20T01:35:51.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 82%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Justin kong
0
Reputation points
edited the question 2026-06-20T01:38:41.59+00:00
Justin kong
0
Reputation points