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2 answers

Request to Reset MFA due to Lost Device

Hi everyone, I am facing a critical issue and completely locked out of my Microsoft 365 Global Administrator account. I am the sole administrator for our tenant, so there is no other admin who can reset this for me from the backend. Affected Account:…

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-06-24T04:31:25.87+00:00
Thao Pham 0 Reputation points
answered 2026-06-24T05:15:39.2766667+00:00
Hani-Ng 12,080 Reputation points Microsoft External Staff Moderator
3 answers

How to fix error code 0x80070057

Hi all, I have installed an clean Windows 11 version 23H2. I configured a provisioning package with Windows configuration designer (ICD) Configured the package as follow: When I want to apply this provisioning package I get the following error…

Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
Microsoft Security | Intune | Configuration Manager | Deployment
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-04-12T07:11:01.3666667+00:00
w raspe 341 Reputation points
answered 2026-06-24T05:15:07.7066667+00:00
Maxym Zayarnyuk 1 Reputation point
1 answer

driver carte son TERRATEC DMX 6FIRE USB

Bonjour, je viens de migrer mon PC sur WINDOWS 11 PRO, pouvez-vous m'indiquer une mise à jour pour ma carte son TERRATEC DMX 6FIRE USB, ou un driver compatible. je pense que ce driver existe car j'ai réussi à installer ma carte son sur un PC portable…

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-24T04:38:25.77+00:00
Lionel AUTHIEVRE 0 Reputation points
answered 2026-06-24T05:13:28.5+00:00
DaveM121 893.6K Reputation points Independent Advisor
1 answer

Unable to schedule AZ-204 exam due to Microsoft Learn unexpected error

Hello, I am trying to register and pay for the Microsoft Azure Developer Associate (AZ-204) exam. When I sign in to Microsoft Learn and proceed with the registration process, I receive the following error: "Unexpected error. We encountered an…

Community Center | Not monitored
asked 2026-06-24T01:44:23.0633333+00:00
ELANKAVI SOLOMON E K 0 Reputation points
answered 2026-06-24T05:13:06.8966667+00:00
Julian Sharp 31,581 Reputation points
1 answer

AB-100 - Agentic AI Business Solutions Architect - English (ENU) - Unable to launch exam - PearsonVUE

Hi Team, I scheduled AB-100 - Agentic AI Business Solutions Architect - English (ENU) through PearsonVUE. I took the exam from my home. I did a system check a couple of time before the exam. On the exam day I was getting an error during the video…

Community Center | Not monitored
asked 2026-06-24T04:34:28.1166667+00:00
AKASH SARKAR 0 Reputation points
answered 2026-06-24T05:12:42.4266667+00:00
Julian Sharp 31,581 Reputation points
1 answer

How to get back password for an old email on Hotmail

Hello, I have an old email that I don't use for a while, it is connected to my old bank account. I forgot password, the registered phone number is still mine, but it is a Teams number now, can't receive text message. Is it possible through a phone call…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-24T04:35:03.67+00:00
PL 0 Reputation points
answered 2026-06-24T05:12:19.26+00:00
Estrella721 40,345 Reputation points Independent Advisor
2 answers

Print issue

Can't print Microsoft edge PDF document without having to open them individually, how can i select and print multiple documents at the same time. As part of my role i am sending letters that i need to print 70-120 documents odd and having to print…

Microsoft Edge | Read PDFs | Windows 10
asked 2026-06-24T02:39:44.1566667+00:00
AJ Singh 0 Reputation points
edited an answer 2026-06-24T05:11:31.0066667+00:00
Senthil kumar 955 Reputation points
2 answers One of the answers was accepted by the question author.

Issue to the bug

Hi, Can you help to the bug below? Which event is causing the issue?

Developer technologies | .NET | .NET Multi-platform App UI
asked 2026-06-23T08:41:10.86+00:00
Jonathan 250 Reputation points
accepted 2026-06-24T05:11:21.74+00:00
Jonathan 250 Reputation points
2 answers

Microsoft Certificate is not received after Passing the exam

I completed the Microsoft GH-300 GitHub Copilot course two days ago, but I haven’t received the certification email yet. Could you please guide me on where to find it? I also checked the credentials tab in the Microsoft Learn portal, but it’s not…

Community Center | Not monitored
asked 2025-11-14T11:23:58.6433333+00:00
Kousika M 20 Reputation points
edited a comment 2026-06-24T05:11:06.8466667+00:00
Nazeer Hussain Khan Pathan 0 Reputation points
1 answer

AI Skills Fest - Exam Voucher not received

I completed an AI Skills Fest playlist, IT Pro - Save time with Azure Copilot. On the form to get the exam voucher, I put the incorrect email address and have not received the exam voucher. Is there anything I can do to resolve this issue?

Community Center | Not monitored
asked 2026-06-24T01:50:51.6066667+00:00
James F 0 Reputation points
answered 2026-06-24T05:10:31.0766667+00:00
Julian Sharp 31,581 Reputation points
0 answers

My organization does not support transcription so approved tool to generate transcription is live caps can I use that and generate transcription and upload to copilot notebook to generate notes?

My organization does not support transcription, hence we are using live caps to generate transcription , my question is can I use the transcription generated by live caps to create a copilot notebook to generate notes?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-24T05:05:18.9866667+00:00
edited the question 2026-06-24T05:09:43.5866667+00:00
Kai-Ex 1,480 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I got two invoices for one subscription, how I can claim the refund

Dear MS team, I realized the I got two invoices for one license under my domain name. I tried to contact MS team to get live support and still struggling. Please help to get this asap. Best,

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-24T03:58:08.58+00:00
Phyoe Wai Khant 0 Reputation points
accepted 2026-06-24T05:09:25.0233333+00:00
Phyoe Wai Khant 0 Reputation points
1 answer

SWA Standard Easy Auth fails with error 9002325 (PKCE required for cross-origin) — all documented config + multiple workarounds exhausted

Severity: X (no documented workaround found) Issue type: Authentication / Authorization Body: Edited Pii Info ISSUE SUMMARY SWA's AAD authentication gate fails on the token redemption step. Users complete sign-in (credentials + Microsoft Authenticator…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-24T04:50:22.2366667+00:00
edited a comment 2026-06-24T05:08:38.9633333+00:00
2 answers One of the answers was accepted by the question author.

Verification Request for toll free number in azure communication services is failing

The issue is I am unable to do kyc for a toll free number purchased under "azure communication services"   After filling the form for verification and hitting submit I am seeing the error attahced

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,702 questions
asked 2026-06-23T05:55:52.98+00:00
Ali Abrar Mohammed 40 Reputation points
accepted 2026-06-24T05:07:58.5533333+00:00
Ali Abrar Mohammed 40 Reputation points
1 answer

Extremely confused: Claude deployments failing with silent InternalServerError in Azure AI Foundry (Other models work perfectly)

Hey, Been banging my head against this for a while and could use some help. What works: GPT-4o-mini, Grok, DeepSeek — all deploy instantly, no issues, same resource group, same subscription. What doesn't: Any Claude model (Opus / Sonnet / Haiku). Fails…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

48 questions
asked 2026-06-23T19:56:13.24+00:00
F. J 0 Reputation points
edited a comment 2026-06-24T05:07:00.96+00:00
F. J 0 Reputation points
1 answer

une colonne est décalé sur presque tout mon document. A column has moved down after a copy paste

une colo A column has moved down after a copy paste une colonne est décalé sur presque tout mon document

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-22T13:26:56.9566667+00:00
vincent carret 0 Reputation points
commented 2026-06-24T05:06:44.8733333+00:00
Norah-L 7,305 Reputation points Microsoft External Staff Moderator
2 answers

Tahoe locking access to all files

I bought s new Mac Book Pro and it was working the day I starting using it. My mistake was installed Tahoe as an OS and now I can't open any file

Microsoft 365 and Office | Other
asked 2026-06-22T23:31:31.2866667+00:00
Evie Rafalko McNulty 0 Reputation points
commented 2026-06-24T05:06:00.12+00:00
Norah-L 7,305 Reputation points Microsoft External Staff Moderator
1 answer

How to disable notification.

What are the steps to disable the pop up reminder notification?

Windows for home | Windows 10 | Settings
asked 2026-06-24T03:32:25.21+00:00
Rosalynne Whitaker-Heck 0 Reputation points
answered 2026-06-24T05:05:06.5633333+00:00
Quinn.HP 8,955 Reputation points Independent Advisor
1 answer

transferring license

I own Office Home 2024, which is listed under my Microsoft account purchases. My laptop's OS was reinstalled by a service center on the same device. Office activation says the product is already installed on another device. I removed the duplicate device…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-24T04:57:32.78+00:00
Manulal K 0 Reputation points
answered 2026-06-24T05:04:15.8066667+00:00
Sumesh Ramasamy 80 Reputation points
1 answer

OneNote found unreadable content on the page and cannot sync it.

OneNote error message: "OneNote found unreadable content on the page and cannot sync it "Go to page" and attempt to recover it. (Error code: 0X26 bb0yn)

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-06-22T19:58:48.65+00:00
Brian Webb 0 Reputation points
commented 2026-06-24T05:04:09.5+00:00
Norah-L 7,305 Reputation points Microsoft External Staff Moderator