Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Being billed for services I dont have access to
I am being billed on a monthly basis by Microsoft. Biggest problem is I no longer have access to the account because I lost my authentication method therefore I am not getting those codes to authenticate so I cannot sign in to cancel the subscription. I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
AI Skills Fest Certificate / Completion Certificate Status
Hello, I participated in Microsoft AI Skills Fest and recently received the "Thank you for being part of AI Skills Fest" email. The email mentioned continuing learning through AI Skills Navigator and stated that participants should watch their…
Community Center | Not monitored
Tag not monitored by Microsoft.
My Power BI Certification has expired in may and I didn't receive any notification on expiration
Good day, I was shocked to wake up seeing my certificate having expired without receiving any notification from Microsoft. I checked the spam and bloacked I can not see anything.
Community Center | Not monitored
Tag not monitored by Microsoft.
how do i can get free voucher for AZ-900 Certification on January 2026
how do i can get free voucher for AZ-900 Certification on January 2026
Community Center | Not monitored
Tag not monitored by Microsoft.
sertifikat ya licnu kartu
treba mi pomoc da instaliram sertifikat da mogu da koristim licnu kartu ya log na orms i potpisujem dokumenta Moderator translated message I need help to install a certificate so that I can use my ID card YA Log on ORMS and sign documents
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Office 365 MFA issue
Hi folks, I have a friend with a Microsoft 365 Family subscription who is having an issue with Microsoft Authenticator. It appears the Authenticator app has either become corrupted or been reset. When she tries to sign in to her Microsoft account, she…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
OAuth token requests from server consistently return HTTP 404 at the ESTS gateway layer.
Firstly, I have been through 4 different Support agents, across 4 different platforms including Plesk, Fasthosts and Microsoft 365. Microsoft 365 Support have told me to contact Azure Technical support, which has cost me $29 to be put through to…
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
WinRE update KB5098815 fails to install (Win10 22H2 w/ ESU)
This is the fourth time in less than one year that I’ve had trouble installing a WinRE update. I am most definitely cursed. A quick rundown, because I don’t know what might be relevant info at this point: Last August, I re-imaged my system drive using…
Windows for home | Windows 10 | Windows update
AB-730 results
How can I get the information about my results? I took a test in Pearson last Sunday, till now I haven't received any information, which is very odd as the results were coming almost live. My exam was AB-730 certification. Pearson is sending me to here,…
Community Center | Not monitored
Tag not monitored by Microsoft.
How to set up a copilot agent on copilot studio to get the same question as teams copilot?
Dears: we want to set up a copilot agent to achieve the 2 goals: goal 1: our corporation BeOne has teams copilot. We input a question a into teams copilot and get answer a. Now we want to set up copilot agent to get the same answer a for the same…
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
How to identify and block unauthorized ad injections on my website?
Hi Microsoft Community, I am the developer/webmaster of the website (Link removed by Moderator. Do not recreate.). Recently, I noticed that some unexpected and unwanted ads are appearing on my site, which I did not manually implement. I suspect it might…
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
My outlook in box has changed to Hop thu
My Microsoft account has been accessed by some one from Indonesia and the inbox for outlook is now called Hop thu. What has happened?
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Copilot Agent Limit Triggered After Ownership Transfer – Unable to Create or Manage Agents
We are experiencing an agent limit issue in Microsoft 365 Copilot (light agents) after performing ownership reassignment across users. In our tenant, we have two licensed Copilot user and approximately 800+ agents created across multiple user IDs.…
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
Phone link - bluetooth headhpones connected to phone sometimes doesn´t work
Hello, I have this unusual problem that happens occasionally, but I haven't found any behavior key that I can use to fix it. When I have my headphones connected to my phone and use Phone Link, if I dial a number through the app, I sometimes can't switch…
Windows for home | Windows 11 | Connect Phone and PC
License charge I have no record of
My subscription renews in Feb, Today my bank shows a payment in pending for another renewal which I have no record of can you please advise. Kind regards Mike Jackson
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Outlook Account Recovery
Hello, my Outlook account has been blocked or hacked, and I can't seem to recover it. I've tried to recover it using the forms, but it's not working. It's really important that I get my Outlook email account back. The Outlook account I want to recover is…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Copilot Immediately Deletes Responses Before Throwing Up, "Something Went Wrong," Error
For context, I'm using a business license of Microsoft through my employer. Yesterday, I started getting the, "something went wrong error on all my conversations. I'll type something in, Copilot gets to the end of its response, then it suddenly…
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
How do I open an old .SNP file?
I have some old files that I need to access again. How do I open an old .SNP file?
Microsoft 365 and Office | Access | For business | Other
A family of Microsoft relational database management systems designed for ease of use.
In dev.azure, user's access level is automatically changing to stakeholder from Basic. Duplicate munged identity causing 500 login error and infinite license loop in Azure DevOps
Organization: ACPLApps (dev.azure.com/ACPLApps) Affected users: - ******@acplcargo.com - ******@acplcargo.com Problem: Audit logs show "Duplicate identity found" every 30 seconds. Azure DevOps Service automatically removes Basic license and…
Azure DevOps
Problem with Copilot
copilot always says "something went wrong - try again" why?
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools