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The Excel file look up is totally not working.

My agent has a name look up function, where it look for the name and return the status. The name look up was working fine for few days later it stopped the look up completely. The name is present in the excel still it say not available. the file is not…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-26T09:04:30.2566667+00:00
Salil Mulla, Saira 0 Reputation points
answered 2026-06-26T10:01:50.14+00:00
Salil Mulla, Saira 0 Reputation points
1 answer

AISearch Knowledge BAse retrieval call cannot reach vectorization endpoint

We have the following setup. We have an openai instance in sweden central (no private endpoint, so a public IP) and we have an AI search instance in west europe. We also have an ADLSg2 instance in west europe (private endpoint). Both the storage account…

Azure AI Search
Azure AI Search

An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.

1,568 questions
asked 2026-06-01T08:51:11.4533333+00:00
chubster 0 Reputation points
edited an answer 2026-06-26T10:01:42.1966667+00:00
chubster 0 Reputation points
1 answer

copilot is no longer working on outlook classic

i'm facing a problem with my outlook classic, copilot was working before fine but suddenly it's stopped working for outlook only, out of the sudden the summarize button no longer displaying inside emails, i have tried all the solutions i found online but…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-25T12:32:22.2+00:00
Mohamed Mahmoud 0 Reputation points
commented 2026-06-26T10:01:30.52+00:00
Gabriel-N 19,210 Reputation points Microsoft External Staff Moderator
2 answers

Family xbox settings not being able to change

Im a 15 year old that plays Minecraft and when i played the other day in a public server i coudlnt access chat and in my xbox settings even tho as im in a family group on microsoft and my dad is the organizer even if he changes the setting, (You can…

Windows for home | Windows 11 | Family and online safety
asked 2026-06-21T18:49:28.7133333+00:00
Adrian 0 Reputation points
commented 2026-06-26T10:01:16.2066667+00:00
Carl-L 16,665 Reputation points Microsoft External Staff Moderator
1 answer

The runtimeversion for the functionapp is randomly becoming as error instead of showing the version details

The runtimeversion for the functionapp is randomly becoming as error instead of showing the version details, and kudu empty without any files.

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,491 questions
asked 2026-06-16T11:22:44.78+00:00
Sowmya Atukuri 0 Reputation points Microsoft Employee
edited an answer 2026-06-26T10:00:42.17+00:00
Rakesh Mishra 10,110 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Nonprofit Azure grant claimed but no subscription, billing profile, or credit balance visible

Hello Microsoft Team, We need assistance with our Microsoft Nonprofit Azure grant. Organization details: Organization name: International Cybersecurity and Digital Forensics Academy (ICDFA) Charity Foundation Country: Nigeria Organization type: Nonprofit…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,855 questions
asked 2026-06-24T22:01:50.4+00:00
Aminu Idris 0 Reputation points
edited an answer 2026-06-26T10:00:40.3966667+00:00
Alina Le 2,695 Reputation points Independent Advisor
1 answer

[UPDATED FIX] Unable to install Epic Online Services - EOS-ERR-1603

So, I was running into same error as listed in https://learn.microsoft.com/en-us/answers/questions/3927653/(fixed)-unable-to-install-epic-online-services-eos?page=1#answers I tried every possible thing. Deep cleaned all folders after uninstalling and…

Windows for home | Windows 11 | Gaming
asked 2026-06-25T17:07:17.5333333+00:00
Hardik Kharbanda 0 Reputation points
answered 2026-06-26T10:00:28.71+00:00
Vikki-T 6,160 Reputation points Microsoft External Staff Moderator
3 answers

Windows defender stopped working and bluetooth airpods connection is glitching

Wasn't able to use my pc for two months and after I finally got it, this two issues popped up. I never used any enchanments with my airpods, they connect just fine but the noise comes out glitched out or just completly silent, tried updating all drivers…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-13T22:32:36.3366667+00:00
WhiteCat199 0 Reputation points
commented 2026-06-26T10:00:23.34+00:00
Carl-L 16,665 Reputation points Microsoft External Staff Moderator
4 answers

How to Fix 'CMOS Checksum Error' in HP Envy 17-ct Laptop?

My HP Envy 17-ct laptop was repaired. The original motherboard (i7-8565U 4 core) was replaced with a new one (i7-10510U 4 core). Since the repair, the laptop fails to boot Windows. It shows a "CMOS checksum invalid" error, restarts, and goes to…

Windows for home | Windows 10 | Performance and system failures
asked 2026-05-26T18:34:45.77+00:00
Leafy~ 0 Reputation points
commented 2026-06-26T09:59:47.9033333+00:00
Carl-L 16,665 Reputation points Microsoft External Staff Moderator
1 answer

Windows key not responding

Windows key not responding suddenly and have been through the online help and not got it working yet

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-25T10:21:23.28+00:00
Kate Ashby 0 Reputation points
commented 2026-06-26T09:59:31.6366667+00:00
Thileep Kumar 4,200 Reputation points Independent Advisor
2 answers

Microsoft 365 Developer

Error Details: Message: We're unable to sign you in with this account Error Code: 41102 MS-CorrelationId: [Moderator note: personal info removed] Description of the issue: I cannot log into the Microsoft 365 Developer Program portal. This account was…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-06-26T08:24:41.56+00:00
家强 杨 5 Reputation points
edited the question 2026-06-26T09:58:57.6166667+00:00
Vergil-V 15,110 Reputation points Microsoft External Staff Moderator
1 answer

How to audit azure fileshare delete modify etc. events when using Microsoft Entra Kerberos authentication

Hello, We are in a process of migrating our dept. shares to Azure Files and were under impression that our third-party tool can monitor the shares, however, it appeared that it can only monitor the shares when ADDS auth is being used. In our instance we…

Azure Files
Azure Files

An Azure service that offers file shares in the cloud.

1,513 questions
asked 2026-06-17T14:20:19.9433333+00:00
Agnes Compeau 0 Reputation points
edited a comment 2026-06-26T09:58:18.8633333+00:00
Sridevi Machavarapu 33,385 Reputation points Microsoft External Staff Moderator
0 answers

Need help need help need help

My Xbox account got suspended unfairly and I cannot submit a case review someone please help me my game tag is SilverRatto

Community Center | Not monitored
asked 2026-06-24T11:38:00.7333333+00:00
Zack Silvér 0 Reputation points
edited the question 2026-06-26T09:58:12.76+00:00
Vikki-T 6,160 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

CHANGE POP TO EXCHANGE

Quería saber cómo cambiar un correo pop a exchange

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-26T08:40:57.62+00:00
MARTA HERNANDEZ 0 Reputation points
accepted 2026-06-26T09:58:08.3133333+00:00
MARTA HERNANDEZ 0 Reputation points
3 answers

Expanding "C" drive partition

I'm running Windows 11 Home, version 25H2 with a 1.2 Tetra bite storage with 208 gigs used. My "C" partition holds 216 gigs. Some programs default to the "C" partition and iCloud for Windows defaults all iPhotos to the "C"…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-23T00:00:41.76+00:00
Craig Evans 0 Reputation points
commented 2026-06-26T09:57:53.7433333+00:00
Neil D 33,505 Reputation points Volunteer Moderator
1 answer

Locked out of Global Admin account - MFA not working - no backup methods

I am the sole Global Administrator for my company's Microsoft 365 tenant. I am completely locked out of my admin account. My Microsoft Authenticator app was not configured correctly, and I have no alternative verification methods set up (no SMS, no…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-26T09:23:51.0133333+00:00
Saeid ghasemily 0 Reputation points
answered 2026-06-26T09:55:29.68+00:00
Rin-L 22,105 Reputation points Microsoft External Staff Moderator
1 answer

I am unable to delete a child account in my family group, and I can't manage consent as organizer

I accidentally put the wrong age for my secondary microsoft account on a new laptop. To correct this, I decided to add that account to my original account as the adult. I can see the account in my family group, but I am unable to manage consent (it…

Windows for home | Windows 11 | Family and online safety
asked 2026-06-26T09:39:11.4133333+00:00
Jeff Huang 0 Reputation points
answered 2026-06-26T09:55:07.84+00:00
SAKET PATHAK 0 Reputation points
1 answer

LICENSE SUBSCRIPTION START DATE

This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Opinions expressed in the email are those of the individual and not necessarily the company

Windows for business | Windows Server | Devices and deployment | Licensing and activation
asked 2026-06-26T08:21:34.4933333+00:00
Karina Fiango-ok 0 Reputation points
answered 2026-06-26T09:54:57.8166667+00:00
Xuan Nhu 170 Reputation points Independent Advisor
0 answers

Word 2024 "Share" feature incorrectly triggers Outlook 2016 setup wizard instead of Outlook 2024

I recently installed Office 2024 on my computer, but whenever I use the built-in "Share" function within Word 2024 to email a document, Windows attempts to open the old Outlook 2016 setup wizard instead of launching my current Outlook 2024…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-26T09:54:51.47+00:00
GREGOIREDELAVILLEON 0 Reputation points
0 answers

Can Windows 11 Home be used in a business environment?

My company bout Laptops with Windows 11 Home OEM. So, can Windows 11 Home be used in a business environment? Regards,

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-06-26T09:54:18.46+00:00
Lam Ta Dinh | PECC2 0 Reputation points